- Suspicious
A contributor reported receiving a call from 08 6298 7602 (0862987602) where the caller impersonated Telstra, asked personal questions, then hung up.
Telstra Impersonation Report for 08 6298 7602
One contributor has reported a suspicious call from 08 6298 7602 (also written as 0862987602) involving Telstra impersonation. The caller claimed to represent Telstra, engaged in questioning, and abruptly disconnected when the conversation was underway. This pattern is characteristic of initial contact attempts by scammers testing responsiveness before escalating to more targeted fraud schemes.
What the Caller from 08 6298 7602 Did
According to the report, the caller from 08 6298 7602 identified themselves as being from Telstra and began asking questions of the recipient. The nature of the questions was not detailed in the report, but the immediate hang-up suggests the caller may have been gathering information, testing the line, or assessing whether they had reached an active number. This "probe and disconnect" tactic is common in impersonation scams where callers verify contact details before attempting more sophisticated fraud.
What to Do If You Receive a Call from 08 6298 7602
If 08 6298 7602 calls you:
- Do not: Answer questions about your personal details, account numbers, passwords, or payment information
- Do not: Confirm your identity or agree to any requests while the caller remains unverified
- Do: Hang up immediately if the caller cannot provide verifiable details about your account
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any legitimate claims
- Do: Block 08 6298 7602 if the call is repeated or threatening
How to Report 08 6298 7602
If you receive impersonation calls from 08 6298 7602 or similar numbers, report them to Australian authorities and telecommunications regulators:
- ACMA (Australian Communications and Media Authority): Report telecommunications scams at acma.gov.au
- Scamwatch: Document your experience at scamwatch.gov.au for awareness tracking
- Telstra directly: Contact your service provider to report impersonation using their official support channels (not through any number provided by the caller)
- Reverseau: Contribute your report on this number to help other Australians identify similar calls
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What Our Users Reviewed
Said they were from Telstra and started asking questions and then hung up.
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WRITE A REVIEWFrequently Asked Questions
What should I do if I already answered questions from the caller at 08 6298 7602?
If you shared personal information like your name, address, or account details with the caller from 08 6298 7602 (0862987602), contact Telstra immediately using the number on your bill to report the call and check your account for unauthorised activity. Monitor your phone and email for follow-up contact, and consider changing passwords if you disclosed any authentication details.
Why did the caller from 0862987602 hang up so quickly?
The abrupt disconnect from 08 6298 7602 suggests the caller may have been verifying whether the number was active and answered by a real person. Scammers often use this tactic to confirm contact details before initiating more elaborate fraud attempts. If the number calls again, it may indicate a follow-up attempt with a more specific scheme.
How can I verify if a call claiming to be Telstra is legitimate?
Never trust caller ID alone, as scammers can spoof phone numbers. If someone claiming to be from Telstra (including from 08 6298 7602) calls you, end the call and dial Telstra directly using the number on your bill, your account statement, or their official website. Legitimate Telstra staff will never ask for passwords or PINs over the phone.
Is 08 6298 7602 a real Telstra number?
The number 0862987602 is allocated to Optus Networks in Western Australia, not Telstra. This confirms that any call from 08 6298 7602 claiming to be from Telstra is impersonation. Real Telstra calls will come from Telstra's own service numbers, which you can verify on your bill.
What happens if I call back 08 6298 7602?
Do not call back 08 6298 7602. Returning the call may confirm your number is active and monitored, encouraging further scam attempts. It may also connect you to an automated system designed to capture your voice or personal details. If you need to reach Telstra, use the verified number on your bill or account.
Should I report this to the police?
If you believe you have been targeted by fraud or identity theft related to 08 6298 7602, you can report it to the Australian Federal Police's ReportCyber service at cyber.gov.au. You should also file a report with Scamwatch (scamwatch.gov.au) and inform ACMA (acma.gov.au) so they can track and investigate the impersonation pattern.