- Unknown
- Legit
- Uncertain
- Scam
- Suspicious
- Spam
08 6158 7500 (0861587500) shows mixed legitimacy: mostly genuine Optus calls, but one impersonation report with fake employee ID. Verify caller details before sharing personal info.
Optus Impersonation Reports for 08 6158 7500
Community reports for 08 6158 7500 (also written as 0861587500) reveal a mixed picture. While the majority of reports confirm this is a legitimate Optus contact number used for NBN service support, one contributor reported a concerning impersonation incident. That contributor received a call claiming to be from Optus, with the caller knowing their name and providing a fake employee ID number. When questioned about the legitimacy of the ID, the caller's dismissive response - laughing off the concern - raised immediate red flags for the contributor.
The remaining reports for 0861587500 document genuine Optus interactions, predominantly about NBN setup and service issues. Several contributors confirmed speaking with legitimate Optus representatives on this number, including follow-up callbacks from named staff. However, the impersonation report highlights that scammers can spoof legitimate Optus numbers, making verification essential even when calling a known Optus contact line.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Optus, no message, feels dodgy
Was a genuine call from Optus about my NBN setup
Genuine Optus number, spoke with representative Kate this morning on official Optus number and she called back this afternoon
Called but no message left, was dealing with Optus around same time
caller claimed to be from Optus, knew my name and gave fake employee ID number, when I said it seemed suspicious they laughed which made me distrust them more
Optus legitimate contact number, not spam
Was on call with Optus, it dropped, then this number rang but no one there when I answered, not sure if related to Optus
Was Optus calling about my NBN service issue
Missed call with voicemail but no sound, might be related to Optus
It’s Optus.
Missed two calls in last two days, no voicemail left
Optus, Complaints Resolutions Dept.
Said they were Optus..
Spam call from an automated call centre.
It might be call from Optus. They called me regarding a National Broadband Network issue.
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WRITE A REVIEWFrequently Asked Questions
Is 08 6158 7500 a real Optus number?
Yes, 08 6158 7500 (0861587500) is registered as a legitimate Optus local service number in Western Australia, primarily used for NBN setup and service support. Five contributors confirmed receiving genuine Optus calls from this number. However, scammers can spoof legitimate numbers, so always verify the caller's identity independently before sharing information.
What happened in the impersonation report for 0861587500?
One contributor received a call from 08 6158 7500 where the caller claimed to be from Optus, provided what appeared to be an employee ID number, and already knew the contributor's name. When the contributor questioned the ID's legitimacy, the caller laughed it off rather than offering reassurance - a response that raised serious suspicion about the caller's authenticity.
Why did 08 6158 7500 call with no message or sound?
Several contributors reported missed calls from 0861587500 with no voicemail or silent answers. These could be legitimate Optus attempting to reach you about service issues, technical problems with call routing, or potentially fraudulent callers testing whether the number is active. If you weren't expecting a call from Optus, verify by calling their official number 133 937.
Should I be concerned if 08 6158 7500 calls me?
Not necessarily. Most calls from 08 6158 7500 are legitimate Optus service calls, particularly if you're an Optus customer with an active NBN service issue. However, given the impersonation report, always verify the caller's identity before sharing personal information - ask for their name and employee ID, then independently call Optus on 133 937 to confirm.
How can I verify if a call from 0861587500 is genuine?
If 08 6158 7500 calls, ask the caller for their full name, employee ID, and the specific reason for their call. Write down these details, end the call, then contact Optus directly on their official number 133 937 to confirm whether they recently attempted to reach you and verify the caller's identity. Never provide personal information until you've verified independently.
What should I do if I receive a scam call from 08 6158 7500?
If 0861587500 calls with a suspicious offer, impersonation, or request for money or passwords, hang up immediately and report it to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. Also contact Optus on 133 937 to report the fraudulent use of their number. Block 08 6158 7500 on your phone and contribute your report to Reverseau to help protect other Australians.