- Scam
08 5115 4633 (0851154633): Community reports of automated robocalls threatening mobile service disconnection with language selection prompts.
Robocall Scam Reports for 08 5115 4633
Two contributors have reported receiving automated robocalls from 08 5115 4633 (also written as 0851154633), a local service number registered in Western Australia with Symbio Networks. Both reports describe the same pattern: an automated voice system presenting language options, followed by threats regarding mobile service disconnection.
The robocalls from 0851154633 use a deceptive opening that asks callers to press 1 for English or 2 for Chinese, creating the false impression of a legitimate customer service interaction. However, this language selection prompt is part of a scam designed to appear official while delivering fraudulent threats about service suspension.
What the Robocalls from 08 5115 4633 Say
Contributors report receiving automated messages from 08 5115 4633 claiming that their mobile service will be disconnected. The robocall system prompts callers to select a language (1 for English, 2 for Chinese) before delivering the threat. One contributor specifically noted the call originated from Marble Bar, WA.
The threatening nature of these robocalls from 0851154633 is designed to create urgency and panic. By claiming imminent service disconnection without identifying a specific provider, the scammers pressure recipients into taking immediate action, which typically leads to either pressing the language selection buttons or attempting to call back for clarification.
Report Patterns and Characteristics
Both reports of 08 5115 4633 were submitted during business hours (morning and early afternoon), suggesting the robocall campaign may operate on a scheduled basis rather than random timing. The consistency between the two reports - identical language prompts and service disconnection threats - indicates this is an active, coordinated scam operation using automated dialling technology.
The use of a local Western Australia number (08 area code) appears designed to increase answer rates by appearing regional and familiar to recipients. Symbio Networks, the listed provider for 0851154633, may be unaware their service is being spoofed for this scam.
What to Do If You Receive a Call from 08 5115 4633
If 08 5115 4633 calls you:
- Do not: Press any number in response to the language prompt, as this confirms your number is active and may lead to further calls
- Do not: Return the call or follow any instructions provided by the robocall
- Do not: Provide any personal information, bank details, or payment information
- Do: Hang up immediately when you recognise it as an automated system
- Do: Let subsequent calls from 0851154633 go to voicemail
- Do: Block the number on your phone if your device supports blocking
- Do: Verify any service suspension claims by contacting your actual mobile provider directly using their official number from your bill or their website
How to Report 08 5115 4633
If you receive threatening robocalls from 08 5115 4633, report them through these official Australian channels:
- ACMA (Australian Communications and Media Authority): Report robocalls and scam calls at acma.gov.au - this is the regulatory body that investigates telecommunications fraud and can take action against scammers
- Scamwatch: Submit details at scamwatch.gov.au, which tracks scam patterns and alerts the public to emerging threats
- Your mobile provider: Contact your carrier directly to report the scam call and request additional blocking or filtering
- Reverseau: Report your experience with 0851154633 to help other Australians identify this number and protect themselves from the same scam
Help others by sharing your experience with (08) 5115 4633!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Press 1 for English, 2 for Chinese scam call from Marble Bar
Robocall saying mobile service will be disconnected, press 1 for English 2 for Chinese
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WRITE A REVIEWFrequently Asked Questions
What should I do if 08 5115 4633 calls and I accidentally pressed 1 or 2?
Pressing the language selection button on the robocall from 08 5115 4633 (0851154633) confirms your number is active and monitored, which may result in additional calls. Hang up immediately if the call continues and do not provide any information. Block 08 5115 4633 on your phone to prevent future calls, and monitor your account for any suspicious activity. Report the incident to your mobile provider and to ACMA at acma.gov.au.
Is my mobile service actually being disconnected if 08 5115 4633 claims this?
No. The threat from 0851154633 is part of the scam and is not legitimate. Your actual mobile provider will not threaten service disconnection via an anonymous robocall with language selection prompts. If you have concerns about your account, contact your provider directly using the number on your bill or their official website - never use contact details provided in an unexpected call from 08 5115 4633.
Why does 08 5115 4633 use a Western Australia local number?
Scammers use local numbers like 08 5115 4633 (0851154633) because people are more likely to answer calls from numbers that appear to be from their own area. The number is registered to Symbio Networks in WA, but the scammers have likely spoofed or compromised the number to make it appear legitimate. This tactic increases the chances that recipients will answer before recognising it as a robocall scam.
What does the language selection prompt on 08 5115 4633 mean?
The language selection (press 1 for English, 2 for Chinese) from 0851154633 is a social engineering tactic designed to make the robocall appear like a legitimate customer service system. In reality, it serves two purposes: it confirms your number is active and monitored, and it appears professional enough that some recipients may follow the instructions rather than hanging up immediately. Neither option will connect you to a real service - it's part of the scam.
Should I contact Symbio Networks about 08 5115 4633?
You can report the spoofed number 08 5115 4633 (0851154633) to Symbio Networks if you wish, but your primary reports should go to ACMA and Scamwatch. ACMA has the authority to investigate telecommunications fraud and take action. Symbio Networks may be unaware their number is being misused, but ACMA's investigation is more likely to result in the scam being stopped than contacting the provider directly.
Are there other numbers being used for this same mobile service disconnection scam?
Community reports on Reverseau may reveal other numbers used for similar service disconnection threats. Check the Reverseau database for reports mentioning 'mobile service disconnection' or 'service will be cut off' robocalls. If you receive similar threats from different numbers, report each one separately to ACMA at acma.gov.au and share your experience on Reverseau to help protect other Australians from this scam pattern.