- Spam
Community report for 07 3916 8612 (0739168612): Aggressive debt collector calls from Francom on multiple numbers daily, including weekends and public holidays, with accompanying SMS harassment.
Francom Debt Collection Spam from 07 3916 8612
One contributor has reported aggressive and repeated contact from 07 3916 8612 (also written as 0739168612), identifying the caller as Francom debt collectors. The report describes a pattern of harassment involving calls from multiple numbers alongside text messages, occurring daily without regard for weekends or public holidays. The contributor noted that callers were rude during interactions.
The number is allocated to NetSIP Pty Ltd as a local service in Queensland. The combination of multi-channel contact (phone calls and SMS) and disregard for typical business hours and public holidays suggests systematic debt collection pressure tactics.
What Callers from 07 3916 8612 Are Doing
According to the contributor's report, callers from 0739168612 are identifying themselves as Francom debt collectors and initiating contact via both phone calls and text messages. The contributor experienced calls from this number on multiple occasions, as well as on days that would typically fall outside standard business operations (weekends and public holidays). The tone of interactions was reported as rude, and the frequency appears to be daily contact.
The use of multiple numbers in conjunction with calls from 07 3916 8612 itself suggests a coordinated contact strategy rather than a single outreach attempt.
Report Patterns and Timing
The single report documents a pattern of persistent contact regardless of timing constraints. Calls and texts from 07 3916 8612 are described as occurring every day, including on weekends and public holidays, which falls outside acceptable debt collection practice windows in Australia. This relentless contact frequency combined with acknowledged rudeness indicates behaviour that may breach Australian Consumer Law protections.
What to Do If You Receive a Call from 07 3916 8612
If 07 3916 8612 calls you:
- Do not: Provide personal, financial, or identification details; agree to immediate payments; or engage with aggressive language
- Do: Let the call go to voicemail, verify the debt claim independently through official channels, request written notice of any alleged debt, and document the date, time, and nature of each call
- Record: Note whether calls occur outside business hours or on public holidays, as this may indicate non-compliance with debt collection standards
- Block: Add 0739168612 and other numbers used by this debt collector to your phone's blocked list
If the debt is legitimate, request that contact occur only during business hours via written correspondence. If you believe contact is unlawful or harassment, you have options to escalate your complaint.
What to Do If You Receive an SMS from 07 3916 8612
If you receive text messages from 0739168612:
- Do not: Click any links, respond to the message, or provide information requested via SMS
- Do: Take a screenshot of the message (including the timestamp), block the number, and report it as spam
- Forward spam reports: Text the message to 0429 999 888 (Australian Cybercrime Online Reporting Community)
- Keep records: Save evidence of all SMS contact for potential complaints to regulators
How to Report 07 3916 8612
Debt collection contact that breaches acceptable practices can be reported to multiple Australian authorities:
- Australian Communications and Media Authority (ACMA): Report telemarketing and SMS spam via acma.gov.au. Include dates, times, and details of calls from 07 3916 8612
- Australian Consumer Law complaints: Submit complaints to the ACCC (Australian Competition and Consumer Commission) if you believe debt collection conduct violates consumer rights, particularly regarding timing and harassment. Visit scamwatch.gov.au or contact your state fair trading authority
- Do Not Call Register: If this is unsolicited telemarketing, check that 0739168612 is listed on your Do Not Call request at donotcall.gov.au
- Reverseau: Contribute your experience with 07 3916 8612 to help other Australians identify spam and unwanted contact patterns in your community
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What Our Users Reviewed
Francom debt collectors calling from multiple numbers every day including weekends and public holidays, very rude, texts too
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WRITE A REVIEWFrequently Asked Questions
Is 07 3916 8612 a legitimate debt collection number?
Francom is a real debt collection agency, so calls from 0739168612 may relate to a genuine debt. However, this does not mean contact methods are lawful. Legitimate debt collectors must comply with Australian Consumer Law, including restrictions on calling times and frequency. The pattern reported for 07 3916 8612 - calls every day including weekends and public holidays - suggests potential breach of these standards. Always verify any debt claim independently before engaging.
Can debt collectors call on weekends and public holidays from 07 3916 8612?
No. Australian Consumer Law limits debt collection calls to business hours, typically Monday-Friday 9am-5pm and Saturday mornings only, depending on the debtor's location. The contributor's report of daily calls from 0739168612 on weekends and public holidays indicates non-compliant contact. If 07 3916 8612 continues calling outside permitted hours, this is grounds for a formal complaint to the ACCC or your state fair trading office.
What should I do if I don't recognise the debt being claimed by 07 3916 8612?
Request written confirmation of the debt from Francom via certified mail before making any payment. Do not provide details over the phone to 0739168612. Ask the caller to cease contact and communicate only in writing. You have the right to verify the debt through the original creditor. If you believe the debt is incorrect, you can dispute it formally. Keep records of all contact attempts from 07 3916 8612 to support your complaint if needed.
Can I block 07 3916 8612 and other numbers used by Francom?
Yes. Add 0739168612 and any other numbers used for contact to your phone's blocked list. This will send calls and messages to voicemail automatically. However, blocking the number does not stop debt collection obligations if a valid debt exists. Document all contact attempts from 07 3916 8612 and other numbers in writing, then provide formal notice requesting contact by letter only. If contact continues after this notice, you have evidence of potential harassment.
What counts as harassment by a debt collector calling from 07 3916 8612?
Harassment includes repeated contact outside business hours, contact on public holidays, aggressive or rude behaviour, and ignoring requests to cease contact. The contributor's report of rude callers, daily contact from 0739168612 on weekends and public holidays, and multi-channel contact attempts (calls and SMS) demonstrates several of these markers. Document dates, times, and the tone of interactions. Report this pattern to the ACCC via scamwatch.gov.au as potential misconduct by Francom.
Where can I report unwanted contact from 07 3916 8612 to authorities?
Report non-compliant contact from 0739168612 to: (1) ACMA (acma.gov.au) for telemarketing and SMS spam; (2) ACCC via scamwatch.gov.au for Australian Consumer Law breaches; (3) Your state fair trading office for local debt collection regulation; (4) Do Not Call Register (donotcall.gov.au) if contact violates telemarketing restrictions. Provide specific dates and times of calls from 07 3916 8612, details of caller behaviour, and frequency of contact. Submit reports to Reverseau as well to alert your community.