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The phone number 07 3532 1286 has been reported as a suspicious debt collection call. If you receive a call from this number, it's crucial to handle it with care. Learn how to identify the caller and what steps you can take.
What You Need to Know about 07 3532 1286
The phone number 07 3532 1286 is linked to Credit Corp, a debt collection agency that has drawn significant scrutiny from users regarding its calling practices. A number of reports have flagged this number as suspicious, indicating concerns about how it conducts its operations.
Identifying the Caller
When answering a call from this number, it's essential to confirm the identity of the caller. Many users have advised that the debt collector does not initially identify themselves, which may raise red flags. Under Australian Consumer Law and the guidelines set by the Australian Competition and Consumer Commission (ACCC) and Australian Securities and Investments Commission (ASIC), callers must identify themselves and their purpose. If they do not do this, it could be deemed an infringement of consumer rights.
Understanding the User Reports
The consensus from user reviews indicates that callers from this number may not adhere to proper identification protocols. Here are some insights based on common themes in the feedback:
- Debt Collection Practices: Users reported feeling pressurised and confused by the lack of proper communication from the caller. A common recommendation is to ask for identifying information and where they are calling from.
- Legal Implications: If the caller claims you owe a debt, it’s crucial to verify that they have the right person. If you believe you are not the debtor being sought, proactively ask them to remove your number from their call list. According to guidelines, if they cannot confirm your identity legally, they must cease contact.
- Be Wary: If the caller refuses to provide adequate proof of the debt or clarification, consider it a breached call under consumer protection laws.
How to Deal with Suspicious Calls
For any calls from 07 3532 1286 / 0735321286, or similar numbers, here are steps you should take:
- Request Identification: Politely ask the caller for their name, the name of their agency, and the purpose of the call.
- State Non-Identification: If you are not the subject of the call, assert this firmly and request removal from their call list.
- Documentation: Keep records of the conversation and any voicemails for potential future reference if harassment continues.
- Report if Necessary: If there are any breaches, consider reporting the incident to the ACCC or ASIC for further investigation.
Overall, while 07 3532 1286 / 0735321286 has been associated with a legitimate debt collection agency, the modus operandi has raised vigilance among users. Stay informed and prepared so you can handle any calls from potentially dubious numbers with confidence.
Help others by sharing your experience with (07) 3532 1286!
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What Our Users Reviewed
Credit Corp. Do not identify yourself. Remember you can identify as someone else and ask they remove your number from their your call list as you are not the identified debtor. Before requesting they remove you, ask where they are calling from. Once they identify who they are and their purpose (this is not an obligation under the ACCC/ASIC regulations for them to identify themselves) state you are not the debtor and you do not wish to be called again, remove the number from their list under the debt collection agency guidelines, they are not allowed to contact you again or they are in breach of ACCC/ASIC guidelines. Unless they can prove the identity of the person they are calling, they are not allowed to continue to contact you.
Extract - Debt Collection Guide for Creditors and collections.
13. If liability is disputed.
(a) Collection activity (including credit report listing) should be suspended if you have not already.
Confirmed the identity and liability of a person and that person claims that:
they are not the alleged debtor.
the debt was never incurred, or.
the debt has been paid or otherwise settled.
(b) If collection activity is continued without properly investigating claims that a debt is not owed,
Including whether a debt is statute-barred, there is considerable risk of breaching the law.
(e) Reasonable steps should be taken to ensure that the person contacted or attempting to be.
Contacted is the alleged debtor. If the identity of the debtor cannot be established with sufficient.
Certainty (because they deny their identity and you do not have any other supporting evidence.
To the contrary) all contact with that person should cease. Failure to do so may risk breaching.
Consumer protection laws and/or the Privacy Act. See part 2, section 8 in this guideline, Privacy.
Obligations to the debtor and third parties.