07 3521 1619 - 0735211619: Smart Meter Installation Impersonation

• Legit
• Suspicious

07 3521 1619 (0735211619) receives mixed reports: legitimate Total Metering Services calls, but also impersonation claims where callers falsely claimed to represent Red Energy.

Smart Meter Installation Calls from 07 3521 1619

The number 07 3521 1619 (also written as 0735211619) has generated two reports with conflicting information. One contributor confirmed the caller was Total Metering Services, a legitimate company contracted by electricity retailers to install smart meters. However, a second report from a contributor flagged a suspicious call where the caller claimed to represent Red Energy regarding a meter swap, despite the contributor having no prior contact from their actual retailer about any meter work.

This mixed pattern suggests 0735211619 may be legitimately used by Total Metering Services for genuine installations, but the number has also been used or spoofed to impersonate retailers. The impersonation risk arises when callers use the number without proper prior notification from your actual electricity retailer.

What Callers from 07 3521 1619 Claim

Contributors report callers from 07 3521 1619 mentioning smart meter replacements and electricity retailer names. One contributor received a call claiming the caller represented Red Energy and wanted to arrange a meter swap. The caller did not reference any prior communication the contributor's household had received directly from Red Energy itself.

According to the legitimate report, Total Metering Services does contract work for electricity retailers and may call on their behalf. However, the critical red flag is when you receive such a call without your retailer having contacted you first through official channels.

Report Patterns and Verification

The two reports about 0735211619 highlight an important distinction: legitimate meter installation calls should be preceded by direct contact from your electricity retailer. One contributor correctly noted that their retailer should have been in contact before hearing from a meter installer. The other contributor was suspicious precisely because Red Energy had not reached out to them directly.

Total Metering Services operates legitimately (totalmeteringservices.com.au), but the timing and lack of prior retailer contact in the second report is a warning sign. If you receive a call from 07 3521 1619 claiming to represent your electricity retailer, verify independently before allowing access to your property.

What to Do If You Receive a Call from 07 3521 1619

If 07 3521 1619 calls claiming to arrange a meter installation:

• Do: Hang up and contact your electricity retailer directly using the phone number on your latest bill
• Do: Ask your retailer whether they have scheduled a meter installation and whether they will send you a letter beforehand
• Do: Request the installer's name and company, then verify independently
• Do not: Allow anyone access to your meter box unless you have confirmed the appointment directly with your retailer first
• Do not: provide personal or account details over the phone to an unsolicited caller
• Do not: assume a caller is legitimate just because they mention your retailer's name

How to Report 07 3521 1619

If you believe 07 3521 1619 was used to impersonate your electricity retailer or conduct a scam:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
• Report to Scamwatch at scamwatch.gov.au if money or personal details were involved
• Contact your electricity retailer directly to report the impersonation attempt
• Block the number on your phone to prevent further calls
• Contribute your experience to Reverseau to help other Australians identify caller patterns

Frequently Asked Questions