- Scam
07 2897 7689 (0728977689): Contributor reports bilingual robocall impersonating Australia Post about undelivered parcels with threat of return to sender.
Australia Post Delivery Scam Reports for 07 2897 7689
One contributor has reported a suspicious voicemail from 07 2897 7689 (also written as 0728977689) impersonating Australia Post. The recorded message claimed a package could not be delivered and threatened return to sender unless action was taken. The scam message was delivered in both English and Mandarin Chinese, targeting a broader audience.
This type of delivery impersonation exploits the fact that most Australians receive parcels regularly, making the pretext credible. The use of automated recorded messages from 0728977689 is a common tactic to avoid direct interaction while still creating urgency around a supposed failed delivery.
What the Voicemail from 07 2897 7689 Contained
The contributor received a robocall message on voicemail claiming to be from Australia Post. The recorded message referenced an undelivered package and warned that the parcel would be returned unless the recipient took immediate action. By delivering the same scam message in both English and Mandarin Chinese, the caller attempted to increase the likelihood of engagement from different communities.
This tactic is designed to prompt recipients to click links in follow-up SMS messages or return the call to a fake Australia Post number, where personal details can be harvested. The voicemail format allows the scammer to avoid real-time questioning while still creating sufficient alarm to drive action.
Report Patterns and Timing
The single report of 07 2897 7689 arrived via voicemail, suggesting the contributor did not answer the incoming call. The use of a recorded robocall message indicates the scammer is likely running an automated campaign, potentially targeting thousands of numbers. The bilingual approach suggests this operation may be coordinated from overseas or targeting specific migrant communities in Australia.
What to Do If You Receive a Call from 07 2897 7689
If 0728977689 calls you:
- Do not: Answer the call, return the call, or click any links in follow-up SMS messages
- Do: Let it go to voicemail, block the number immediately, and verify any parcel status directly through the official Australia Post website or app
- Do not: Provide personal information, card details, or login credentials in response to the message
- Do: Check your actual parcel status by logging into your Australia Post account independently, without using any contact details from the call or message
What to Do If You Receive an SMS from 07 2897 7689
If you receive a text message from 0728977689 claiming to be from Australia Post about a delivery:
- Do not: Click any links or download any attachments
- Do not: Reply to the message or confirm your details
- Do: Report the SMS as spam and delete it immediately
- Do: Forward suspicious messages to 0429 999 888 (ACMA's Report Unwanted Calls scheme)
- Do: Verify parcel information directly through Australia Post's official website or phone number listed on your receipt
How to Report 07 2897 7689
If you receive scam calls or messages from 07 2897 7689, report them through these Australian government resources:
- Scamwatch: scamwatch.gov.au - Report the delivery scam and help protect other Australians
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about the unwanted robocall
- ReportCyber: cyber.gov.au - If you clicked a link or downloaded content from a message
- Australia Post: auspost.com.au - Notify Australia Post directly about the impersonation
- Reverseau: Help future callers by reporting your experience with 0728977689 on this page
Help others by sharing your experience with (07) 2897 7689!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voice message - pretended to be Australia Post re: package not delivered. Scam delivered in English and Mandarin Chinese.
Robot voice pretending to be the delivery company saying a parcel wasn't left
Help others by sharing your experience with (07) 2897 7689!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer pretend to be Australia Post when calling 07 2897 7689?
Because most Australians regularly receive parcels, making the pretext highly credible. When 0728977689 claims your package could not be delivered, it triggers urgency and makes you more likely to act without questioning. The scammer then directs you to fake websites or phone numbers where personal and financial information can be stolen.
What does it mean if I receive a bilingual scam call from 0728977689?
The contributor's report of 07 2897 7689 delivering the message in both English and Mandarin suggests the scammer is either running a large-scale automated campaign targeting multiple communities, or specifically targeting migrant populations in Australia. This increases the likelihood of reaching someone who will engage with the message.
Should I click the link in an SMS that follows a voicemail from 07 2897 7689?
Absolutely not. Do not click any link from 0728977689 or follow-up messages claiming to be from Australia Post. These links lead to fake websites designed to steal your login credentials, card details, or personal information. Always verify parcel status independently through the official Australia Post website or app.
How can I check if my parcel was really not delivered without calling back 07 2897 7689?
Log into your Australia Post account directly using the official Australia Post website or mobile app. You can track all parcels and see their delivery status. Do not use any contact details or links provided in the voicemail from 0728977689 - these are controlled by the scammer.
Why is 07 2897 7689 using a robocall instead of calling directly?
Robocalls allow the scammer to avoid direct questioning and reach thousands of numbers automatically. The recorded message from 0728977689 is cheaper and faster than live calling. It also prevents the victim from asking questions that might expose the scam, and the scammer can target multiple time zones and language groups simultaneously.
What should I do if I already responded to a message from 0728977689?
If you clicked a link or provided any information to 07 2897 7689, report it immediately to ReportCyber at cyber.gov.au. Contact your bank to monitor for unauthorised transactions. Change your Australia Post password if you use the same password elsewhere. Block 0728977689 and monitor your accounts for suspicious activity. Consider reporting the scam to Scamwatch (scamwatch.gov.au) to help others.