- Scam
One contributor reported a robocall from 07 2807 8744 (0728078744) impersonating Australia Post with an Asian recorded message about a package delivery.
Post Office Impersonation Robocall from 07 2807 8744
A contributor has reported receiving a robocall from 07 2807 8744 (also written as 0728078744) claiming to be from the Post Office regarding an undelivered package. The call featured an automated message with an Asian accent, a common tactic in delivery scams targeting Australian households. This type of impersonation exploits trust in Australia Post to trick recipients into providing personal information or clicking malicious links.
The robocall from 0728078744 is allocated to Symbio Networks in Queensland, a local-service provider. The use of automation combined with Post Office impersonation suggests a coordinated scam operation designed to process high call volumes with minimal human involvement.
What the Robocall from 07 2807 8744 Claims
According to the contributor, the recorded message from 07 2807 8744 stated they were calling about a package delivery issue. The robocall used an automated voice with an Asian accent to deliver the message, a deliberate choice that may reduce perceived legitimacy to increase caller ID spoofing effectiveness. Contributors receiving similar scam calls often report that the message creates false urgency around a parcel, typically prompting recipients to respond or take action immediately.
Delivery scams using impersonation of Australia Post typically progress to requesting personal details, directing victims to click links in follow-up SMS messages, or asking for payment to release a supposed held parcel. The robocall nature of 0728078744 means no human interaction was required to initiate contact with the recipient.
Report Details and Call Pattern
The single report of 07 2807 8744 was received as an answered call in December 2024. While only one community report exists for this number, robocalls are often part of larger campaigns where many recipients may not report the contact. The contributor answered the call and heard the Post Office impersonation message before identifying it as suspicious.
The robocall format from 0728078744 indicates automated dialling, meaning this number or associated infrastructure may be used to target multiple recipients simultaneously. Recipients should be aware that a single robocall from a number can indicate broader scam campaign activity.
What to Do If You Receive a Call from 07 2807 8744
If 07 2807 8744 calls you:
- Do not: Engage with the robocall, press any keys in response, return the call, or follow any instructions given in the message
- Do not: Click links sent in follow-up SMS messages claiming to be from Australia Post or about package delivery
- Do not: Provide personal details, payment information, or myGov login credentials
- Do: Hang up immediately when you hear the robocall
- Do: Block 07 2807 8744 in your phone settings to prevent future calls
- Do: If you receive an SMS follow-up, do not click any links - delete the message and report it as spam
- Do: Check Australia Post directly using their official website or phone number (1300 794 802) if you believe a parcel is actually held
What to Do If You Receive an SMS from 07 2807 8744
Delivery scams often use SMS as a follow-up to initial robocalls, attempting to direct you to fake Australia Post websites or payment pages.
- Do not: Click any links in SMS messages claiming to be from Australia Post or 07 2807 8744
- Do not: Download any files or apps mentioned in the message
- Do not: Reply to the SMS or confirm your number is active
- Do: Delete the message immediately
- Do: Forward the SMS to 0429 999 888 (ACMA spam reporting) and include the sender number 0728078744
- Do: Block the number in your phone's messaging app
How to Report 07 2807 8744
If you receive a call or SMS from 07 2807 8744, you can report it through several Australian government channels:
- Scamwatch: Report the robocall and impersonation attempt at scamwatch.gov.au - include details about the Post Office claim and robocall format
- ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls at acma.gov.au - this is the primary regulator for telecommunications spam
- Australia Post: Notify Australia Post directly at auspost.com.au or call 13 13 18 to report the impersonation scam in your name
- ReportCyber: If you clicked any links or believe your data was compromised, report to cyber.gov.au
- Reverseau: Contribute your experience with 0728078744 to help other Australians identify this number
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Called saying they're the Post Office about a package, Asian recorded message
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WRITE A REVIEWFrequently Asked Questions
Is 07 2807 8744 a real Australia Post number?
No. Australia Post's official customer service line is 13 13 18 or 1300 794 802. The robocall from 07 2807 8744 (0728078744) is an impersonation scam. Legitimate Australia Post notifications come through official channels, not unsolicited robocalls with recorded messages.
Why did the robocall from 0728078744 use an Asian accent?
Scammers deliberately use automated voices with accents different from the expected audience to create confusion and reduce the perceived credibility of the call, which can paradoxically increase response rates among certain targets. The robocall from 07 2807 8744 likely uses automation to process high call volumes across Australia with minimal cost.
What should I do if I already clicked a link from 07 2807 8744?
If you clicked a link from an SMS following up on the robocall from 0728078744, do not enter any personal information. Change your online banking and myGov passwords immediately from a secure device. Report the scam to ReportCyber at cyber.gov.au and monitor your bank accounts for unauthorised transactions. Contact your bank's fraud team if you entered payment details.
Will blocking 07 2807 8744 stop future calls from this scam?
Blocking 0728078744 will prevent calls from that specific number, but scammers often use multiple numbers for robocall campaigns. The best protection is not answering unknown numbers and letting calls from 07 2807 8744 go to voicemail. If you receive similar Post Office impersonation robocalls from other numbers, block those too and report each one to ACMA.
How do I check if a parcel is actually held without calling back?
Never call back a number from a suspected scam robocall like 07 2807 8744 (0728078744). Instead, use Australia Post's official tracking at auspost.com.au, call their legitimate customer service at 13 13 18, or use the Australia Post app. You can also check your email for genuine delivery notifications from Australia Post using your order reference.
Is this robocall from a local Queensland number because it's a local scam?
No. The 07 area code indicates the number is allocated to Queensland (Symbio Networks), but scammers spoof or use numbers from various regions to appear local and increase answer rates. The robocall from 0728078744 could be originating from anywhere in Australia or overseas. Never assume legitimacy based on area code or local appearance.