- Suspicious
07 2104 9712 (0721049712): Community report describes caller claiming to be from ANZ with callback request. Verified details inside.
ANZ Bank Impersonation Report for 07 2104 9712
A contributor has reported receiving a call from 07 2104 9712 (also written as 0721049712) where the caller claimed to be from ANZ Bank and requested a callback. The contributor noted the interaction felt unusual enough to warrant independent verification with the bank directly, suggesting signs of impersonation were present.
This report from 0721049712 highlights a common tactic used in financial institution scams: callers impersonate bank staff and create urgency around account activity, security issues, or transaction verification, then request the target call back to a provided number (which may be a scam operation).
What the Caller from 07 2104 9712 Claimed
According to the report, the caller identified themselves as representing ANZ and specifically requested that the contributor ring back. No details about the purported issue (fraud alert, account verification, etc.) were recorded, but the contributor's instinctive response to verify directly with ANZ rather than returning the call suggests manipulative framing.
Callback Request Risks
The callback request tactic used by 07 2104 9712 is a deliberate social engineering method. Scammers create false legitimacy by claiming to be from a recognised institution, then ask you to call back. This serves multiple purposes: it shifts the burden of initiation to you, makes the scam appear more official, and directs you to a number the scammer controls. Even if you think you're calling ANZ back, you may be calling the scammer's operation.
What to Do If You Receive a Call from 07 2104 9712
If 07 2104 9712 calls you claiming to represent your bank:
- Do not: Return the call to any number provided by the caller, or share account details, passwords, or security codes
- Do: Hang up immediately and contact your bank using the official number on your statement or their verified website
- Do: Ask your bank directly whether they initiated contact, and report the call details if they didn't
- Do: Block 0721049712 if the calls continue
How to Report 07 2104 9712
If you receive similar calls from this number, report it to the relevant authorities:
- Report to your bank directly - they monitor impersonation attempts and can flag patterns
- Report to Scamwatch at scamwatch.gov.au with the date, time, and what the caller claimed
- Lodge a report with the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to ReportCyber at cyber.gov.au if financial fraud was attempted
- Contribute your experience on Reverseau to help other Australians identify this number
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call from ANZ wanting me to ring back, feels weird, gonna check with the bank
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from ANZ when calling 07 2104 9712?
ANZ is one of Australia's major banks, so impersonating their staff gives the scammer immediate credibility. The contributor's gut reaction to verify the call independently shows this tactic works - it creates enough false legitimacy that people second-guess themselves. By using 07 2104 9712, the scammer can distance themselves from ANZ's actual phone number while still trading on the bank's reputation.
What should I do if I already called back a number from 07 2104 9712?
Contact your bank immediately using the official number on your statement to confirm you haven't been compromised. If you shared any account details, passwords, or security codes during the callback, ask your bank to secure your account and monitor for unauthorised activity. Report the original call from 0721049712 to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
How can I verify if a call claiming to be from ANZ is legitimate?
Never use contact details from the call itself. Hang up and call ANZ using the number on your debit or credit card, your account statement, or their official website. Legitimate banks never ask you to call back on a number they provide during an unsolicited call. If 07 2104 9712 or 0721049712 calls you, this independent verification step is essential.
Is 07 2104 9712 actually an ANZ number?
The number 07 2104 9712 is allocated as a local service in Queensland, but that doesn't mean it's operated by ANZ. Scammers can spoof or use any number to make calls appear legitimate. Always verify through official channels rather than trusting caller ID, especially when 0721049712 or similar numbers claim to represent your bank.
What's the difference between this report and a confirmed scam?
One contributor reported 07 2104 9712 as suspicious based on the caller claiming to be ANZ and requesting a callback - both red flags. The contributor correctly chose to verify independently rather than comply. While we have one report describing these impersonation and callback tactics, this doesn't constitute confirmed criminal activity, which is why reporting to authorities like ACMA and Scamwatch is important.
Should I block 07 2104 9712 or 0721049712?
Yes, blocking the number is a sensible precaution, especially if you receive additional calls from 07 2104 9712 after the first suspicious contact. However, blocking alone doesn't prevent the scammer from using different numbers. The more effective step is to report the number to authorities (ACMA, Scamwatch) and ensure your bank knows about the impersonation attempt so they can warn other customers.