- Scam
One contributor reported a phishing SMS from 04 6823 8994 (0468238994) impersonating Amazon Customer Service with a malicious link and emoji formatting.
Amazon Phishing SMS from 04 6823 8994
A contributor has reported receiving a suspicious SMS from 04 6823 8994 (also written as 0468238994) impersonating Amazon Customer Service. The message claimed to be about a refund, featured emoji formatting, and included a dodgy link typical of phishing attempts. This type of SMS impersonation targets recipients by creating false urgency around account activity or refunds to trick them into clicking malicious links.
What the SMS from 0468238994 Contained
According to the report, the SMS from 04 6823 8994 posed as official Amazon Customer Service communication regarding a refund. The message included emoji formatting and a link that the contributor identified as suspicious. Phishing messages using refund themes are designed to exploit the recipient's interest in money, making them more likely to click through without verifying the sender's legitimacy.
Why This Type of Message Is High-Risk
SMS messages from 0468238994 impersonating major retailers like Amazon are particularly dangerous because many people actively expect legitimate refund notifications. Scammers exploit this familiarity and trust. When you click the link in such a message, you may be directed to a fake login page designed to steal your Amazon credentials, personal information, or banking details. The casual use of emojis in the message from 04 6823 8994 is often an attempt to make the scam appear more friendly and legitimate.
What to Do If You Receive an SMS from 04 6823 8994
If 0468238994 sends you an SMS:
- Do not: Click any links in the message, reply to the SMS, or share personal information
- Do: Delete the message immediately, block the number, and report it as spam
- Verify independently: If you believe you have a legitimate Amazon refund, log in directly to your Amazon account via the official app or website (never through a link in an SMS)
- Check your account: Visit amazon.com.au directly and review your account activity and order history
How to Report 04 6823 8994
Report this phishing attempt using these Australian resources:
- ACMA (Australian Communications and Media Authority): Report the SMS to acma.gov.au - they investigate spam and phishing across Australian networks
- Scamwatch: Lodge a report at scamwatch.gov.au with details of the SMS content and link
- Forward to your telco: Most Australian mobile providers allow you to forward spam SMS to 0429 999 888
- Report on Reverseau: Share your experience with 04 6823 8994 to help other Australians identify this number
If you clicked the link in the SMS from 0468238994, change your Amazon password immediately and monitor your account for unauthorised activity. Contact Amazon directly through their official customer service channels if you believe your account has been compromised.
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What Our Users Reviewed
SMS from Amazon Customer Service about refund, had emojis and dodgy link, total scam
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WRITE A REVIEWFrequently Asked Questions
Is 04 6823 8994 a real Amazon number?
No. Amazon does not send refund notifications via SMS from numbers like 04 6823 8994 (0468238994). Amazon uses email or notifications within your account. If you receive an SMS from this number claiming to be from Amazon, it is a phishing scam. Always verify independently by logging into your actual Amazon account.
What should I do if I clicked the link in the SMS from 0468238994?
Act immediately. Change your Amazon password from a secure device. Monitor your Amazon account and linked payment methods for suspicious activity. If you entered any personal information or banking details, contact your bank and consider placing a fraud alert. Report the phishing SMS from 04 6823 8994 to Scamwatch and ACMA.
Why do scammers use numbers like 04 6823 8994 to impersonate Amazon?
Mobile numbers like 0468238994 appear more personal and trustworthy than obvious business lines, making people more likely to click links. Scammers also know many Australians expect SMS notifications about refunds and deliveries. The SMS from 04 6823 8994 exploits this familiarity and urgency to bypass your caution.
Can I block 04 6823 8994 on my phone?
Yes. Block 0468238994 immediately in your phone's settings. Most Australian phones allow you to mark the number as spam or block it directly. You can also report the number to your mobile provider by forwarding the SMS to 0429 999 888, which helps block it network-wide.
How do I verify if an Amazon refund is real without clicking a link?
Never click links in SMS messages claiming to be from Amazon or any retailer. Instead, log into your Amazon account directly via the app or amazon.com.au. Check your orders and account activity there. If a refund is being processed, it will show in your account. You can also contact Amazon directly through their official customer service on their website.
Should I reply to the SMS from 04 6823 8994 to tell them it's a scam?
No. Do not reply to 0468238994 or engage with the message at all. Replying confirms your number is active and may result in more scam messages. Simply delete the SMS, block the number, and report it to ACMA at acma.gov.au or to Scamwatch at scamwatch.gov.au instead.