- Spam
- Uncertain
Community reports for 03 9982 0660 (0399820660): Robocall spam with automated voice messages. Victoria Optus local number flagged by contributors.
Robocall Reports for 03 9982 0660
Two contributors have reported calls from 03 9982 0660 (also written as 0399820660), a Victoria-based Optus local number. The reports indicate automated robocall activity, with one contributor describing a spam robocall when they answered, and another receiving a voicemail message from an automated voice speaking Chinese.
This pattern is consistent with mass-dialled robocall campaigns that target multiple numbers sequentially. The use of non-English automated messages in voicemails suggests the calls may originate from international sources using spoofed Australian numbers.
What Callers from 03 9982 0660 Do
One contributor who answered the call from 03 9982 0660 reported it as spam robocall activity. A second contributor received a voicemail with automated speech in Chinese, which they described as "weird robotic lady jabbering in Chinese." Neither report indicates the caller made specific claims or requests, suggesting the calls are indiscriminate automated dialling rather than targeted scams.
The presence of non-English voicemail content on an Australian local number is a red flag for spoofing. Robocalls using this tactic often cycle through random numbers hoping to reach vulnerable targets, and the voicemail serves as a method to confirm active phone numbers for follow-up campaigns.
Report Patterns and Timing
The two reports for 0399820660 came in rapid succession, with the Chinese voicemail reported on 20 November and the answered robocall reported the following day. This clustering may indicate an active robocall campaign targeting multiple numbers in the same area code during a short timeframe. Both contributors encountered the calls at different times of day, suggesting the calls are not scheduled to a specific time window but rather part of continuous automated dialling.
What to Do If You Receive a Call from 03 9982 0660
If 03 9982 0660 calls you:
- Do not: Answer unknown calls from unfamiliar numbers, especially if you don't recognise the caller; return the call if you miss it; engage with robotic voice messages or prompts
- Do: Let the call go to voicemail; block the number immediately after the first call; report the number to ACMA if you continue receiving calls; check your phone provider's call-filtering options
- Note: Robocalls often use spoofed numbers, so blocking 0399820660 prevents this specific instance but won't stop the same campaign using different numbers
What to Do If You Receive a Voicemail from 03 9982 0660
If you receive a voicemail from 03 9982 0660:
- Do not: Return the call; press any numbers in response to voice prompts; follow instructions given in the message
- Do: Delete the voicemail; block the number; report it as spam; forward details to your phone provider's abuse team if they offer this service
- Note: Non-English voicemails from Australian numbers are typically spoofed robocalls and should never be engaged with
How to Report 03 9982 0660
If you receive unwanted calls from 03 9982 0660, you can report the number through these Australian channels:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls at acma.gov.au. ACMA tracks patterns of misuse and can take action against service providers if spoofing is confirmed
- Scamwatch: If the calls appear to be part of a scam attempt, report details to scamwatch.gov.au
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing. Robocalls may not honour this register, but it provides a formal record of your preference
- Your phone provider (Optus): Report the incoming spam number directly to Optus, as they manage the account from which 0399820660 is being used or spoofed
- Reverseau: Contribute your experience with 03 9982 0660 to help other Australians identify this number. Community reports build awareness of active robocall campaigns
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What Our Users Reviewed
Spam Robo call.
voicemail with a weird robotic lady jabbering in Chinese
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WRITE A REVIEWFrequently Asked Questions
Is 03 9982 0660 a legitimate Optus number?
03 9982 0660 is allocated as an Optus local number in Victoria, but this doesn't guarantee legitimacy. Robocalls often use spoofed numbers that appear to be from real Australian service providers. The reports about 0399820660 describe robocall activity with automated messages, which indicates the number is either compromised or being spoofed by an external actor. Contact Optus directly using an official number to verify if this is their genuine outbound line.
Why is 0399820660 calling with Chinese voicemail messages?
Non-English voicemail messages from Australian local numbers like 03 9982 0660 are a strong indicator of spoofing or fraud. Legitimate Australian businesses do not typically leave robotic Chinese voicemails. This tactic may be used to confuse recipients or test whether a number is active. The voicemail from 0399820660 serves no legitimate purpose and should be deleted without engaging.
Should I answer if 03 9982 0660 calls again?
No. Do not answer calls from 03 9982 0660 if you don't recognise the caller. One contributor who answered reported spam robocall activity. Answering confirms your number is active and can lead to more calls. Instead, let it go to voicemail, block the number, and report it to ACMA and your phone provider Optus.
Can I block 0399820660 on my phone?
Yes, most Australian phones allow you to block numbers. After receiving a call from 03 9982 0660, you can block the number in your phone's settings or contacts. However, keep in mind that robocall campaigns often use multiple spoofed numbers in sequence, so blocking 0399820660 alone may not stop similar calls from other numbers. Ask your phone provider about spam-filtering services.
What should I do if I keep receiving calls from 03 9982 0660?
If 0399820660 continues to call you after blocking: report each call to ACMA at acma.gov.au with dates and times; contact your Optus provider directly to report harassment from a number on their network; enable call-filtering features offered by Optus or third-party apps; register with the Do Not Call Register at donotcall.gov.au. Repeated robocalls from the same number may indicate targeted harassment rather than mass-dialling.
Who is making these robocalls from 03 9982 0660?
The reports about 03 9982 0660 do not identify the caller or their purpose. Robocalls using spoofed Australian numbers typically originate from offshore call centres using VoIP systems. The use of a Chinese automated voice message suggests the campaign may be sourced internationally, but this is not confirmed. ACMA and your phone provider have tools to investigate the origin, which is why reporting is important.