- Uncertain
- Suspicious
Community reports for 03 9978 8108 (0399788108) describe suspicious calls requesting personal information from callers with American accents who won't identify themselves.
Suspicious Identity Verification Calls from 03 9978 8108
Two contributors have flagged 03 9978 8108 (also written as 0399788108) for concerning call behaviour. One report describes a caller with an American accent from a call centre attempting to verify the recipient's identity without first identifying who they represented or why they were calling. This type of approach - requesting personal information before establishing legitimacy - is a common tactic used in identity theft and social engineering scams.
The number is allocated as a local service through AAPT Limited in Victoria. The second report from this number involved a missed call with no message left, suggesting potential automated or repeated dialling patterns.
What Callers from 03 9978 8108 Do
The primary concern with 0399788108 centres on the identity verification request. The contributor reported that the caller with an American accent asked them to confirm personal details without first stating who they were calling from or the purpose of the call. This reversal of normal verification procedure - where legitimate organisations identify themselves first - is a significant red flag.
When questioned about their identity, the caller from 03 9978 8108 did not provide clear information, suggesting they were either deliberately obscuring their affiliation or operating from a fraudulent premise. The call centre environment and foreign accent may indicate offshore scam operations targeting Australian phone numbers.
Report Patterns
The two reports about 03 9978 8108 show different call behaviours: one answered call with identity verification requests, and one silent missed call. Contributors receiving calls from 0399788108 should be cautious of any request for personal information without prior verification of the caller's identity and legitimate purpose.
What to Do If You Receive a Call from 03 9978 8108
If 03 9978 8108 calls you:
- Do not: Provide any personal information, including name confirmation, address, date of birth, financial details, or identification numbers
- Do not: Stay on the line with a caller who refuses to identify themselves or their organisation
- Do: Hang up immediately if asked to verify your identity before the caller identifies themselves
- Do: Verify any legitimate enquiry through official channels - call the organisation directly using a number from their official website, not any number provided by the caller
- Do: Let repeated calls from 0399788108 go to voicemail and block the number if it persists
How to Report 03 9978 8108
If you receive suspicious calls from 03 9978 8108 requesting personal information, report the activity to relevant Australian authorities:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and identity verification scams at acma.gov.au
- Scamwatch: Lodge a report detailing the call and the information requested at scamwatch.gov.au
- ReportCyber: If identity theft or data compromise is suspected, report at cyber.gov.au
- Reverseau: Contribute your experience with 0399788108 to help other Australians identify this number
Help others by sharing your experience with (03) 9978 8108!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Call with no message left, don't recognise the number
Caller with American accent from call center tried to verify my identity but didn't say who they were
Help others by sharing your experience with (03) 9978 8108!
WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 03 9978 8108 if I don't recognise the number?
No. If you don't recognise 03 9978 8108, let the call go to voicemail. Legitimate organisations will leave a message explaining who they are and why they're calling. The contributors who answered 0399788108 reported the caller refused to identify themselves before requesting personal information, which is not how legitimate businesses operate.
What should I do if someone from 03 9978 8108 asks me to verify my identity?
Hang up immediately. A caller from 0399788108 should never ask you to verify personal details without first identifying themselves and their organisation. This is a classic identity theft tactic. If a legitimate organisation needs to contact you, they will identify themselves first. You can always call them back using an official number from their website.
Why would a caller with an American accent be calling from 03 9978 8108, a Melbourne number?
Call centres - both legitimate and fraudulent - often operate across international locations and route calls through local numbers to appear local and trustworthy. The American accent combined with the refusal to identify themselves, as reported by the contributor who answered 0399788108, suggests this may be an offshore scam operation targeting Australians with spoofed local numbers.
What is 'personal info request' and why is it listed as a tactic for 03 9978 8108?
Personal info request is a common scam tactic where callers ask you to confirm or provide identity details (name, address, date of birth, bank account details, etc.). The contributor reported that the caller from 0399788108 asked them to verify their identity without explaining who they were calling from. This tactic is used to steal identities, open fraudulent accounts, or verify that your number is active for further targeting.
Can I block 03 9978 8108 on my phone?
Yes. Most modern phones allow you to block specific numbers. You can block 0399788108 through your phone's native call blocking feature or through your mobile provider's services. If the number continues to call from different variations, you can also set your phone to reject calls from unknown numbers and only accept calls from your contacts.
Should I report 03 9978 8108 to the police?
While identity verification scams are serious, reporting to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) is the primary recommended action for calls from 0399788108. If you believe your personal information has been compromised or used fraudulently, then contact local police on 000 for immediate assistance, or file a report online through your state police website.