- Scam
Community reports for 03 9935 1873 (0399351873) describe electricity comparison scams. Two contributors flagged deceptive calls claiming to compare energy plans.
Electricity Comparison Scam Reports for 03 9935 1873
Two contributors have reported calls from 03 9935 1873 (also written as 0399351873) involving electricity comparison scams. Both reports describe callers claiming to offer energy plan comparisons, a common tactic used to extract personal information or lock customers into unfavourable contracts without proper consent.
The number is allocated to Optus Networks and operates as a local service in Victoria. The pattern of reports suggests this number may be part of a coordinated campaign targeting Australian households with deceptive utility switching offers.
What Callers from 03 9935 1873 Claim
Contributors who received calls from 03 9935 1873 report that callers presented themselves as offering electricity plan comparisons. One report described the interaction as a spam call, while another flagged it as a scam, indicating the deceptive nature of the offer.
Electricity comparison scams typically involve callers claiming they can reduce your energy bills or switch you to a cheaper provider. The goal is often to obtain personal details like your account number, address, or payment information under the guise of a legitimate comparison service. Some scams go further and attempt to switch your electricity provider without explicit written consent, leaving you locked into poor contracts.
Report Patterns and Channel Activity
One contributor answered the call directly from 03 9935 1873, while another reported the number through a different channel. The reports were submitted within a day of each other (26-27 October 2025), suggesting a concentrated period of calling activity from this number.
The use of a local Victorian number (03 area code) is typical of utility comparison scams, as callers aim to appear geographically relevant and trustworthy to targets in that state.
What to Do If You Receive a Call from 03 9935 1873
If 03 9935 1873 calls you:
- Do not: Provide your electricity account details, agree to switch providers, or share payment information over the phone
- Do not: Trust unsolicited offers to compare energy plans, even if the caller sounds professional
- Do: Hang up and independently contact your electricity provider using the number on your bill
- Do: Verify any legitimate comparison offer by visiting the Australian Energy Regulator website (aer.gov.au) for accredited retailers in your area
- Do: Block 0399351873 to prevent repeated calls
Legitimate energy retailers will never cold-call to switch you without your written request. If you're genuinely interested in comparing electricity plans, initiate contact yourself rather than responding to unsolicited calls.
What to Do If You Receive an SMS from 03 9935 1873
If you receive an SMS from 03 9935 1873 or 0399351873 with a link or offer:
- Do not: Click any links in the message
- Do not: Reply to the SMS or confirm your details
- Do: Delete the message immediately
- Do: Forward the SMS to 0429 999 888 (ACMA's Spam and Scam Reporting Service)
- Do: Block the number on your phone
How to Report 03 9935 1873
If you've received a suspicious call from 03 9935 1873 or 0399351873, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report spam and scam calls via their online form at acma.gov.au or by forwarding SMS scams to 0429 999 888
- Scamwatch: Lodge a detailed report at scamwatch.gov.au, including the phone number, what was said, and any information requested
- Your electricity provider: Contact your actual energy retailer to alert them of the scam attempt, especially if account details were mentioned
- Reverseau: Contribute your own report here to help other Australians identify this number
Community reports are vital in tracking scam patterns. By reporting 03 9935 1873, you help authorities and fellow Australians stay informed about emerging threats.
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WRITE A REVIEWFrequently Asked Questions
What exactly is an electricity comparison scam?
An electricity comparison scam involves callers falsely offering to compare your energy plans or switch you to cheaper providers. Callers from 03 9935 1873 have been reported using this tactic. They typically ask for your account details or personal information under the pretence of helping you save money, then either steal your data or unauthorisedly switch your provider, locking you into poor contracts. Legitimate energy retailers don't cold-call to switch you without your written request.
Should I answer calls from 03 9935 1873?
No. Two contributors have flagged 0399351873 as an electricity comparison scam. It's safer to let unknown calls go to voicemail, especially from numbers claiming to offer unsolicited utility comparisons. If you're interested in comparing electricity plans, contact your current provider directly or visit the AER website to find accredited retailers rather than responding to cold calls.
What information should I never give to callers claiming to compare electricity plans?
Never provide your electricity account number, customer reference number, address, date of birth, payment card details, or bank account information to unsolicited callers. Scammers targeting 03 9935 1873 use this information to either commit identity fraud or fraudulently switch your electricity provider. Legitimate providers will never request sensitive details over a cold call.
What happens if I accidentally agreed to switch my electricity provider?
If a caller from 03 9935 1873 or 0399351873 claimed to switch your provider, contact your current electricity retailer immediately to confirm your account status and request reversal if an unauthorised switch occurred. In Australia, you have 10 business days to cancel a switch request. Report the scam to Scamwatch and ACMA so authorities can track the fraud pattern and protect other customers.
How can I verify if a call is from my actual electricity provider?
Never trust contact details provided by unsolicited callers. If someone claims to be from your electricity provider, hang up and call the number on your latest bill or visit your retailer's official website. This ensures you're contacting the genuine organisation. Scammers using 0399351873 rely on you trusting their word, so always verify independently before sharing any information.
Where should I report calls from 03 9935 1873?
Report 03 9935 1873 to ACMA via acma.gov.au or by forwarding SMS scams to 0429 999 888. Also lodge a report with Scamwatch at scamwatch.gov.au. If the caller requested electricity account details or mentioned switching your provider, notify your actual energy retailer. You can also contribute your report here on Reverseau to help other Australians identify 0399351873 as an electricity comparison scam.