03 9917 9320 - 0399179320: Impersonation and Robocall Reports

• Suspicious
• Uncertain
• Unknown

Community reports for 03 9917 9320 (0399179320): Callers claim government/energy provider affiliation with vague purposes. Includes robocall and impersonation tactics.

Impersonation and Robocall Reports for 03 9917 9320

Five contributors have flagged calls from 03 9917 9320 (also written as 0399179320) for suspicious activity involving impersonation and robocalling tactics. The reports indicate callers claiming affiliation with government agencies or energy providers without clearly identifying themselves or their purpose. One contributor received a recorded voicemail from a woman saying "An enquiry has been made..." before disconnecting, with no indication of who was calling or why. Another report describes a caller claiming government affiliation while discussing solar panels with implausible claims about weather-related performance improvements.

The number is allocated to a local service provider (Symbio Networks Pty Ltd) in Victoria. Reports span from mid-2023 to early 2026, with calls occurring at various times including 3:30 AM and evening hours around 8-9 PM from the Melbourne/Ringwood area.

What Callers from 03 9917 9320 Have Claimed

Contributors report callers using vague government or utility company claims to establish legitimacy. One caller stated they obtained the recipient's details from an energy provider, though the contributor found this suspicious. Another report describes a caller claiming government status while promoting solar panel installation, making questionable technical claims about panel performance in cloudy weather when questioned further.

The robocall report involving 0399179320 featured a recorded female voice stating only "An enquiry has been made..." before the line disconnected. No company name, purpose, or callback information was provided in the voicemail. This lack of specificity is a common red flag in impersonation attempts.

Report Patterns and Timing

Calls from 03 9917 9320 have come through multiple channels including missed calls at unusual hours (3:30 AM), answered calls, and voicemails. The recorded message calls appear to occur in the evening around 8-9 PM from the Melbourne/Ringwood area. Contributors describe the tone as dodgy or suspicious when claims are questioned, with one caller becoming dismissive when challenged about their legitimacy.

The five reports span nearly three years, suggesting either sporadic activity or possible number reuse. Two reports came through answered calls where contributors could detect inconsistencies in the caller's story, while voicemail and missed call reports provide less direct engagement detail.

What to Do If You Receive a Call from 03 9917 9320

If 03 9917 9320 calls you:

• Do not: Accept claims of government or energy provider affiliation without independent verification, share personal details, or agree to any services or payments during the call
• Do: Ask the caller to provide a specific company name and callback number, then hang up and contact that organisation directly using an official number from their website or your bills
• Do: Let unusual hours calls (3:30 AM, 8-9 PM) go to voicemail and never return calls to unknown numbers
• Do: Block the number if calls repeat, as persistent contact after you've declined is a warning sign
• Do: Note the exact wording used by the caller ("An enquiry has been made", claims about energy provider referral, government status) and report these details when logging complaints

What to Do If You Receive a Voicemail from 03 9917 9320

Voicemail messages from 0399179320 that lack specific identification are high-risk:

• Do not: Call the number back or follow any implied instructions to take action
• Do: Delete the message after noting the time and date
• Do: Report the voicemail to Scamwatch and ACMA with the exact wording if you can recall it, as vague recorded messages are commonly used in impersonation schemes
• Do: If the message references a service you use (energy provider, government payment), contact that organisation directly using their official contact details to verify whether they tried to reach you

How to Report 03 9917 9320

If you receive calls from 03 9917 9320, report your experience to help other Australians:

• Reverseau: Log your report on this website with the exact time, what was said, and how the caller behaved. Community reports build the evidence base for identifying patterns.
• Scamwatch: If the call involved impersonation or false claims, report to scamwatch.gov.au with details of what the caller claimed and any pressure tactics used.
• ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls to acma.gov.au. Include the date, time, and whether the call was answered or voicemail.
• Your energy provider or relevant organisation: If the caller claimed to represent your energy company or a government agency, contact them directly using the number on your bill or official website to verify whether they attempted to contact you.

Frequently Asked Questions