(03) 9862 1414

Based on first-hand reports from 10 Reverseau community members who received calls from this number, community reports indicate that 40% of reporters describe it as Suspicious, with an average caller safety rating of 3.5 out of 5. The most recent experience was recorded on 27 June 2022. Each report reflects a real interaction documented by someone who answered or received a call from this number.

3-min Read 10 Reports

Uncertain
Spam Legit Uncertain Suspicious Local service Melbourne, VIC 3000 Telstra Limited

Ratings

3.5
10 reports
5
30%
4
10%
3
40%
2
20%
1
0%
  • Spam
  • Legit
  • Uncertain
  • Suspicious

The number 03 9862 1414 is associated with Medibank Private Health Insurance. This guide explains how to identify legitimate calls and handle any unexpected silence during calls.

Understanding 03 9862 1414

The phone number 03 9862 1414 / 0398621414 has been reported by users as belonging to Medibank Private Health Insurance, confirming it as a legitimate caller. However, some users have experienced unusual circumstances when receiving calls from this number, raising questions about its authenticity.

Legitimate Caller Analysis

Through user feedback, it has been established that this number primarily represents Medibank Private Health Insurance. On 07 February 2022, a user confirmed the legitimacy of the call, identifying it as Medibank’s contact number. However, on another occasion, there was reported silence on the line, which can be an unsettling experience for anyone receiving the call.

Why Might There Be Silence?

  • Technical Issues: Silence can occur if there are network problems. Sometimes, calls drop or connections aren’t able to be established even if the call comes from valid sources.
  • Call Centre Delays: When receiving a high volume of calls, agents may not be immediately available, resulting in periods of silence before they can engage.
  • Robocalls or Spam Filtering: If the caller is unintentionally using auto-dialler technology, there can sometimes be delays that result in no immediate voice on the line.

How to Handle Calls from 03 9862 1414

If you answer a call from this number and experience unexpected silence, it’s advisable to hang up after a short wait. If unsure about the caller's identity, you can utilise reverse phone lookup services available in Australia, such as those offered by Reverseau, to confirm whom you’re speaking with.

You may also choose to call back at a later time, ensuring you use the listed number on the official Medibank website to authenticate the communication. As Medibank is a trusted health insurance provider, taking steps to verify unknown calls can save you from falling victim to potential scams.

Final Thoughts

In conclusion, 03 9862 1414 / 0398621414 stands out as a legitimate contact number belonging to Medibank Private Health Insurance. While users may occasionally encounter silence, knowing how to respond can empower individuals to discern genuine calls from possible nuisances. Always keep your personal information safe, and utilize resources like Reverseau to identify unknown callers.

AI-assisted analysis based on community reports and public data. Learn more

Help others by sharing your experience with (03) 9862 1414!

WRITE A REVIEW

What Our Users Reviewed

C
Channel
Spam

I answered the call, but all I heard was silence on the other end. It was quite unsettling.

V
Vice
Legit

Received a call regarding Medibank Private Health Insurance. Unsure of the legitimacy, but it is worth exercising caution.

B
Binns
Legit

Medibank Private.

Doing updates of your cover.

Received an email to fill the survey of my cover, they then call a couple of days later.

Legit.

C
Carrillo
Uncertain

Call but no message was left.

E
Ellenberg
Suspicious

A girl said she was from Medibank private. They are getting in touch with customers who hasn't reviewed their policy for a while to make sure they have the right cover, but before that she asked if I could confirm my details. Didn't sound right so I refused.

C
Callaghan
Suspicious

Got a called two days in a row from this number. No voicemail was left.

K
Kimble
Suspicious

I got a call today with no voicemail....

C
Crawshaw
Legit

Caller was from Medibank Private.

A
Angst
Suspicious

I keep getting called by this number multiple times a day but no message is left.

C
Cano
Spam

They call and call and no message left.

Help others by sharing your experience with (03) 9862 1414!

WRITE A REVIEW

About This Report

This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.

Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.

The safety rating shown on this page reflects the collective assessment of (03) 9862 1414 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.