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Community report for 03 9661 8004 (0396618004): A silent call with no one on the line when answered. Telstra local number in Victoria.
Silent Call Report for 03 9661 8004
One contributor has reported receiving a silent call from 03 9661 8004 (also written as 0396618004). When the call was answered, there was no response on the line - the caller remained silent and did not engage. This is a classic pattern of automated calling systems testing active numbers or callback scams probing for live targets.
The number is allocated as a Telstra local service in Victoria, which makes it appear legitimate at first glance. However, legitimate local businesses typically respond when their calls are answered. Silent calls followed by silence often indicate either robocall systems or callback scam networks that log which numbers are actively monitored.
Silent Call Risks
When you answer a call from 03 9661 8004 and hear only silence, several things may be happening. The caller may be using automated technology to verify your number is active, or the call may be part of a callback scam setup where a follow-up call pressures you to return the initial contact. Some contributors experience repeated silent calls from similar numbers after answering once, suggesting their number has been flagged as responsive.
- Silent calls can precede more aggressive scam attempts within days or weeks
- Answering confirms your number is monitored by a person, which may increase call frequency
- Callback scams exploit the natural human impulse to return missed calls
What to Do If You Receive a Call from 03 9661 8004
If 0396618004 calls you:
- Do not: Return the call, as this confirms your number is active and monitored
- Do: Let it go to voicemail and do not engage if the caller remains silent
- Do: Block the number immediately using your phone's built-in blocking feature
- Do: If you answer and hear silence, hang up without speaking
- Do: Note the time and date for reporting purposes
If calls from 03 9661 8004 continue despite blocking, consider reporting to ACMA and enabling Do Not Call Register protection.
How to Report 03 9661 8004
- Report silent calls to the ACMA (Australian Communications and Media Authority) at acma.gov.au - they track robocall and silent call patterns
- Lodge a complaint with the Do Not Call Register at donotcall.gov.au if you wish to opt out of telemarketing
- Report the number on Reverseau to help other Australians identify it and contribute your experience
- If the calls escalate into aggressive or threatening behaviour, report to local police or cyber.gov.au
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WRITE A REVIEWFrequently Asked Questions
Why would a call from 03 9661 8004 have no one on the line?
Silent calls often come from automated systems testing whether your number is actively monitored. Callback scams, robocall networks, and data harvesting operations use silent calls to verify live phone numbers before launching more aggressive scams. The fact that 0396618004 appears as a Telstra local number in Victoria adds false legitimacy.
Is it dangerous to answer a call from 0396618004?
Answering a call from 03 9661 8004 itself is not immediately dangerous, but if you hear silence and hang up, you avoid confirming your number is actively monitored. The real risk emerges if you return the call or engage with follow-up contact. Silent calls often precede callback scams where you're pressured to ring back.
Should I call back if I miss a call from 03 9661 8004?
No. Do not return calls to 0396618004. If a legitimate business needed to reach you, they would leave a voicemail message. Returning a call from a silent number often signals to scam networks that your number is active, which can increase future call frequency from the same operator or related numbers.
What does it mean if 03 9661 8004 shows as a Telstra number?
The allocation to Telstra in Victoria indicates the number was issued by that provider, but it does not guarantee the caller is a legitimate Telstra customer. Scammers regularly use spoofed or compromised numbers that appear local and legitimate. Always verify any unsolicited call independently rather than trusting the caller ID alone.
Can I block 0396618004 permanently?
Yes. Most Australian phones allow you to block numbers directly through Settings > Phone > Call Blocking (iPhone) or Phone app > Block (Android). Blocking 03 9661 8004 will prevent future calls from reaching you, though scammers often call from multiple similar numbers, so you may need to block additional numbers over time.
Should I report 03 9661 8004 to the ACMA?
Yes. The ACMA (acma.gov.au) tracks patterns of silent calls and robocalls. Reporting 0396618004 helps authorities identify networks of related numbers and take enforcement action. Even a single report contributes to the overall picture of caller behaviour and helps protect other Australians from similar calls.