- Suspicious
- Scam
- Spam
- Legit
The number 03 9649 4930 is linked to the AGL complaints team and has been reported by users as a persistent telemarketer. If you receive a call from this number, review the reports and handle the call with caution.
Identifying 03 9649 4930: Who Called and Why
The phone number 03 9649 4930 / 0396494930 has surfaced in various user reports, predominantly associated with the AGL complaints team. Many people have reported receiving calls when they specifically requested email communication regarding their account issues.
Classification: Telemarketer
After evaluating the user reviews, it is clear that this number is best classified as a telemarketer, given AGL's relentless approach to contacting customers through phone calls, despite clear requests to limit such communications. A number of users expressed their frustration over repeated calls pertaining to service complaints or promotional offers they never solicited.
- Persistent Communication: Many reviewers highlighted that AGL continues to call customers after explicit instructions to handle issues via email.
- Intrusive Offers: In some reports, callers identified themselves as providing offers related to internet and power bills, which several users classified as spam.
- Confusion and Frustration: Users have experienced confusion with calls offering services, which were claimed to be 'exclusively' available through the call, raising further doubt and scepticism.
How to Handle Calls from 03 9649 4930
If you receive a call from this number, consider the following steps:
- Do Not Engage: If you've requested that AGL only contact you through email, do not engage with the caller; simply ask to be removed from their calling list.
- Verify their Identity: Ask questions to confirm the caller's identity and validate that they are indeed affiliated with AGL.
- Document Communication: Keep track of how often you are contacted and the content of these calls, which could be useful if you need to escalate the matter.
- Use Reverseau: Utilise a Reverse Phone Lookup Australia service to verify the authenticity of the number and gather more information.
While dealing with telemarketers can be frustrating, remaining informed about the legitimacy of their calls and your options can help you manage the situation more effectively.
Help others by sharing your experience with (03) 9649 4930!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
A caller who left a message saying AGL complaints department giving the 1800775329 which I deem to be legit as I have an unresolved complaint that has escalated.
After reading the other reviews I know that AGL use offshore call centres and scammers have probably spoofed this phone number and try to scam people with false deals. As all are correct why can't they just go to AGL's site and get the data power gas deals.
So persistant calling should be regarded as tele marketing or scam callers as it is a fact that AGL barely lift a finger when you have complaints and a onetime call is about all you get.
I have repeatedly requested AGL to respond to me in writing, but they continue to make intrusive phone calls instead. Ironically, they manage to send me texts and emails when my account is labeled as "overdue." Due to their poor communication skills, I have chosen to close all my AGL accounts.
I initially made a complaint regarding my service from AGL and requested a response via email. However, instead of emailing me, they chose to call me directly.
I received a call offering a great deal on my internet and power bills, which I categorize as spam.
Multiple calls from this number and then later that from the same person with a Brisbane number. Claims he’s from AGL with an National Broadband Network and mobile plan “exclusively for AGL customers”. He will not leave you alone even when I said I needed to get online and research his offer. When I asked why I couldn’t apply for this offer through my AGL app, there was silence before he made up some rubbish about it being an offer by phone call only. That’s when I decided to reverse search the two numbers.
I believe this call is related to AGL, similar to other complaints I've seen. I previously lodged complaints with AGL and requested an email contact for confirmation. However, I'm puzzled as to why I received a missed call and a silent voicemail.
I received a call from the AGL complaints resolution team regarding issues that require escalation beyond the standard call center agents. They were very efficient and knowledgeable in their assistance.
Despite requesting multiple times that they stop calling me and communicate via email only, they continue to disregard my request and call repeatedly.
My experience with their complaints team has been very frustrating. I escalated my issues with both gas and electricity services to the Energy/Water Ombudsman, and despite explicitly requesting AGL to communicate via email, they keep calling me. They are arrogant and try to pressure you into a billing plan that ultimately costs you more. I recommend switching providers as soon as possible.
I had previously requested AGL to send me written details of my current contract, but I received no response to my email. Instead, I got two frustrating phone calls from them. I only identified the caller as AGL after checking the phone number online.
I received a call from the AGL complaints team, despite having repeatedly requested they only contact me via email. AGL has proven to be an incredibly poor provider for electricity and gas services, so I recommend leaving them as soon as possible due to their lack of follow-through on phone calls.