- Suspicious
- Legit
- Uncertain
- Scam
- Spam
Discover user reports on phone number 03 9649 4920, often linked to AGL. Uncover whether it’s a legitimate business call or a spam threat, and learn how to tackle such calls effectively.
Understanding the Calls From 03 9649 4920
The phone number 03 9649 4920 / 0396494920 has stirred varied responses among users, leading to confusion about its true nature. Many reports suggest that it may be affiliated with AGL, but there are significant uncertainties that label it as a potential spam or scam number.
User Experiences: A Mixed Bag
According to reports, some users confirmed they have communicated with AGL representatives via this number regarding various services, including National Broadband Network bundles and power connection follow-ups. However, many users cautioned that the approach taken during these calls can feel intrusive or unprofessional.
Classification: Legitimate Business or Scam?
The views diverge sharply; while some users assert that this is indeed a legitimate AGL number—with actual correspondence linked to their accounts—others labelled it a spam number due to calls requesting unnecessary personal information or showing lack of professionalism. These conflicting experiences raise valid concerns:
- Legitimate Calls: Reports from a handful of users indicate that they received legitimate calls concerning their AGL accounts or product updates.
- Suspicious Behaviour: Numerous complaints highlight that they were asked to verify personal details unexpectedly, a common tactic used by scammers.
- Repeated Calls: Some have experienced incessant calling within hours, which is a primary indicator of spam marketing.
- Language Barriers: Feedback regarding callers who struggled with English suggests the possibility of overseas telemarketing practices.
How to Deal with 03 9649 4920
For anyone receiving a call from this number, it’s crucial to approach the situation cautiously:
- If the caller claims to represent AGL or another known business, do not provide personal information until you have verified their authenticity.
- Request a callback number or ask them to provide detailed information via email before engaging further.
- If calls persist, consider blocking the number or reporting it to your phone provider.
- Utilise services like Reverseau for a comprehensive reverse phone lookup in Australia to reveal the true identity behind suspicious calls.
In conclusion, while several users affirm the legitimacy of 03 9649 4920 / 0396494920, there remains a strong presence of skepticism surrounding its nature. If you have been contacted by this number, it’s advisable to handle it with care.
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What Our Users Reviewed
I got a cheeky call from a gas meter reader wanting to barge into my house to read the meter. I told them I do my own readings and I'm not letting anyone in. The caller was quite pushy, like they thought they could make me change my mind. Not a fan of their attitude!
I'm really questioning if this could actually be AGL. They hang up straight away when you pick up—truly suspicious. Got a feeling something shifty is going on here!
Left me a voice message and it was definitely from AGL about my account changing. I just called AGL back directly to sort it out. It’s all good, but always best to double-check if you’re unsure!
I'm getting heaps of calls from this number, and they just hang up without saying a thing. When I checked with AGL, they assured me it's not theirs. What's the go with that?
I got a call from this number but missed it, as it wasn’t saved in my contacts. They left a voicemail asking me to ring AGL back at 131245. Although I did, their phone system had a mix-up, and the person I spoke to couldn’t find any reason for the call. Bit of a hassle, really!
I reached out to AGL a couple of days back, and this number claims they’re from AGL too. It seems legit, but when I probed about the reason for the call, they just hung up real fast without giving me a proper answer. Hmm…
Had a call from them talking about switching bills from postal to email. Not sure what to think about it—sounds odd to me!
This number is definitely dodgy! There’s a bunch of reports saying it’s linked to various scams. Either it's an inside scammer using the company’s name or just a foreign con artist using our local digits. Don’t engage, just block them!
I got a call from AGL, and it was totally legit! They were just confirming my email for the power connection since I'm building a new house. All smooth sailing!
Just a heads up, these dodgy scammers can fake numbers and make them look legit. This is probably just another scammer pretending to be AGL trying to nick your personal info! They’ve even used my own number before to trick others.
Weird one; they're calling me, but I don’t even have an AGL account—something seems off.
This phone number repeatedly calls users and is associated with AGL, but whether the nature of these calls is legitimate or not is unclear.
The number rang four times before hanging up. Based on complaints I've seen, it seems to be associated with AGL. I am an AGL customer, but they have never accurately read my meter, which is inside my home. They always give estimated readings because they say the door is locked, yet I'm always home. I find their claims misleading, and I plan to block this number.
During the call, there was a six-second delay before the woman on the line spoke. She asked for my husband by name and, after I pointed out I sounded like a female, I told her to leave and hung up. I've since blocked the number.
This number called me twice but didn’t leave a message. It doesn’t seem urgent or important.
This number keeps calling me repeatedly. Every time, I hang up because the person on the other end can hardly speak English, leading me to believe it’s an overseas call.
I always find it amusing when legitimate companies call me asking for personal details. I challenge them to change their approach due to the prevalence of scams today. I also request their personal contact number so I can call them back.
I have two accounts with AGL, and it is extremely difficult to reach their customer service. Given this experience, I do not believe that AGL would initiate contact with me directly over the phone. After researching this number online, I concluded it is a scam.
This is a legitimate phone number for AGL (Australian Gas Light). I had a confrontation where I expressed my dissatisfaction with their service, as they insisted I handle changes to my plan while refusing to provide a paper bill despite my willingness to pay for it. They are trying to maintain a good relationship after our interaction, confirming that it is indeed AGL.
This number belongs to AGL and was a follow up call to me about an enquiry I had. It was a legitimate caller and definitely NOT SCAMMER.
I received a legitimate call from AGL following up on my power connection.
This number has called me three times within just five hours, which I consider to be spam.
I received a call from this number which initially seemed legitimate, as the caller provided details about a deal. However, when I requested they email me the information, the caller abruptly hung up. I subsequently contacted AGL and they confirmed they had no record of any communication with me regarding that call.
I have AGL stored in my contacts, and this number does not match theirs. If you are an AGL customer, they shouldn't be asking for your details, as they should already have them. It's best to call AGL directly to report this issue.
I received a call from someone claiming to be from Microsoft. When I suggested that it might be a scam, the caller resorted to swearing and verbally abusing me. This encounter was very unprofessional.
If this call is genuinely from AGL, they should not have hung up immediately or asked for personal details without any prior relationship regarding the product in question. Their actions may be breaching legal protocols, and I suspect this is a scam.
This number is definitely associated with AGL. They offered me a bundling deal for my NBN service, along with credit. I opted to call them back directly to decline since the NBN account is under my roommate's name, and they were completely understanding about the situation.
During the call, they asked for my personal details for privacy and security reasons. If you feel uncomfortable, I recommend asking them to send you an email instead for confirmation.
Help others by sharing your experience with (03) 9649 4920!
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About This Report
This page is part of the Reverseau Scam Intelligence Database, a community-driven dataset maintained by Reverseau since 2014. The database documents caller behaviour across Australian phone numbers based on first-hand user experiences.
Each entry is generated when individuals who received calls or messages from a number submit a report through our review form. Reports include a caller safety rating (1–5 scale) and a written account of the interaction. All submissions are moderated before publication.
The safety rating shown on this page reflects the collective assessment of (03) 9649 4920 by real users. It measures perceived caller risk, not the quality of this page. A low rating indicates that reporters consider this number likely to be associated with scam or spam activity.