Who Called · Australian Phone Report

03 9649 4920: Telemarketer or Scam? Users Share Their Experiences

28 reports Entrenched

Mixed Signals Critical

Community reports describe varied experiences with (03) 9649 4920.

Based on 28 reports Reasonable confidence Reports have been coming in steadily
Legit Scam Suspicious Uncertain Nuisance Spam Local service Melbourne, VIC 3000
Read 28 Reports

Understanding the Calls From 03 9649 4920

The phone number 03 9649 4920 / 0396494920 has stirred varied responses among users, leading to confusion about its true nature. Many reports suggest that it may be affiliated with AGL, but there are significant uncertainties that label it as a potential spam or scam number.

User Experiences: A Mixed Bag

According to reports, some users confirmed they have communicated with AGL representatives via this number regarding various services, including National Broadband Network bundles and power connection follow-ups. However, many users cautioned that the approach taken during these calls can feel intrusive or unprofessional.

Classification: Legitimate Business or Scam?

The views diverge sharply; while some users assert that this is indeed a legitimate AGL number—with actual correspondence linked to their accounts—others labelled it a spam number due to calls requesting unnecessary personal information or showing lack of professionalism. These conflicting experiences raise valid concerns:

  • Legitimate Calls: Reports from a handful of users indicate that they received legitimate calls concerning their AGL accounts or product updates.
  • Suspicious Behaviour: Numerous complaints highlight that they were asked to verify personal details unexpectedly, a common tactic used by scammers.
  • Repeated Calls: Some have experienced incessant calling within hours, which is a primary indicator of spam marketing.
  • Language Barriers: Feedback regarding callers who struggled with English suggests the possibility of overseas telemarketing practices.

How to Deal with 03 9649 4920

For anyone receiving a call from this number, it’s crucial to approach the situation cautiously:

  • If the caller claims to represent AGL or another known business, do not provide personal information until you have verified their authenticity.
  • Request a callback number or ask them to provide detailed information via email before engaging further.
  • If calls persist, consider blocking the number or reporting it to your phone provider.
  • Utilise services like Reverseau for a comprehensive reverse phone lookup in Australia to reveal the true identity behind suspicious calls.

In conclusion, while several users affirm the legitimacy of 03 9649 4920 / 0396494920, there remains a strong presence of skepticism surrounding its nature. If you have been contacted by this number, it’s advisable to handle it with care.

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What People Reported About (03) 9649 4920

These reports were submitted by community members.

A
Anonymous
Scam

Started as AGL then switched to Southern Phone which I closed ages ago, accent sounded Asian, she said I had money in a hold account and wanted my DOB and bank number, refused and told her to sort it through accounting

Phone call Unsolicited Impersonation Personal info request Lost money
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A
Anonymous
Suspicious

voicemail asking to call AGL back at 131245, called back but their system had issues and couldn't find reason for call

Voicemail Unsolicited
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A
Anonymous
Uncertain

Legitimate companies calling asking for personal details, challenged them to change approach and asked for their callback number

Phone call Unsolicited
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A
Anonymous
Scam

Claimed to be from AGL but I have accounts with them and don't think they'd call like this. checked online, pretty sure it's a scam

Phone call Unsolicited Impersonation
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A
Anton
Scam

Claimed to be AGL but hung up immediately and asked for personal details without any prior relationship, very suspicious

Phone call Unsolicited Impersonation Personal info request
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A
Anonymous
Legitimate

voicemail from AGL about my account, I called them back directly to check and it was legit

Voicemail
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A
Anonymous
Nuisance

Getting heaps of calls that just hang up with nothing, checked with AGL and it's not them

Missed call Unsolicited Silent call
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A
Anonymous
Suspicious

Reached out to AGL, number claims to be from AGL but hung up fast when asked about reason for call

Phone call
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A
Anonymous
Scam

Linked to various scams, either inside scammer or foreign con artist using local numbers

Phone call Unsolicited Impersonation
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A
Anonymous
Legitimate

AGL confirming my email for power connection, I'm building a new house, all good

Phone call
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A
Anonymous
Suspicious

4 rings then hung up, appears to be AGL, I'm a customer but unhappy with meter readings

Phone call Robocall
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A
Anonymous
Suspicious

Six second delay then woman asked for my husband by name, hung up when I questioned it

Phone call Unsolicited Callback lure
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A
Anonymous
Suspicious

Keeps calling repeatedly. person on other end barely speaks English, seems like overseas call

Phone call Unsolicited
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G
Gama
Scam

Caller claimed to have an AGL deal, hung up when asked to email details. AGL confirmed no record of contact

Phone call Unsolicited Impersonation
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M
Most
Scam

Someone claiming to be from Microsoft, when I suggested scam they swore and verbally abused me

Phone call Unsolicited Impersonation
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L
Luther
Legitimate

AGL offering bundling deal for NBN and credit, called them back directly to decline

Phone call
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A
Anonymous
Spam

gas meter reader pushing to come in and read meter, very pushy when I refused

Phone call Unsolicited Urgency
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A
Anonymous
Suspicious

Claiming to be AGL but hangs up when I answer, feels shifty

Phone call Unsolicited
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A
Anonymous
Suspicious

Called about switching bills from postal to email, sounds odd

Phone call Unsolicited
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A
Anonymous
Suspicious

Called about AGL but I don't have an account with them

Phone call Unsolicited
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A
Anonymous
Uncertain

AGL number keeps calling but not sure if it's legit or not

Phone call Unsolicited
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A
Anonymous
Uncertain

Called twice, no message

Missed call Unsolicited
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A
Anonymous
Legitimate

Was AGL following up on an enquiry I made, legitimate caller

Phone call
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A
Anonymous
Legitimate

Legitimate call from AGL following up on power connection

Phone call
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A
Ames
Spam

Called 3 times within 5 hours

Phone call Unsolicited
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G
Gough
Suspicious

Asked for personal details for privacy and security reasons

Phone call Unsolicited Personal info request
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Frequently Asked Questions

Has anyone lost money to (03) 9649 4920?

Yes - 1 people reported losing money after interacting with this number.

What tactics have people reported for (03) 9649 4920?

The most common tactics mentioned are Impersonation (58%), Info request (33%), Silent call (8%), Robocall (8%), Callback lure (8%). That comes from 12 reports that described what happened.

Is (03) 9649 4920 still active?

This number has been reported for a very long time. 1 report came in over the past month.

How reliable are the reports for (03) 9649 4920?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 43% include detailed descriptions, which helps.

Is (03) 9649 4920 a scam?

The primary classification is suspicious (32%), not scam, based on 28 reports.

How does (03) 9649 4920 contact people?

Mostly by phone call (86%), but people also report phone call (86%), voicemail (7%), missed call (7%).

What do people say about (03) 9649 4920?

People describe it as: Suspicious (9), Scam (7), Legit (6), Uncertain (3), Spam (2), Nuisance (1). Common themes in the written reports include agl.

Did people expect calls from (03) 9649 4920?

71% of people didn't expect to hear from this number, while 29% did.

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