- Scam
- Spam
Community reports for 03 9647 1185 (0396471185) describe Commonwealth Bank impersonation voicemails and automated robocalls claiming unauthorised card transactions.
Bank Impersonation and Robocall Reports for 03 9647 1185
Three contributors have flagged 03 9647 1185 (also written as 0396471185) for suspicious voicemail and robocall activity impersonating Commonwealth Bank. The reports indicate a pattern of deceptive messaging designed to prompt recipients into immediate action without verification.
Two of the three reports about 0396471185 specifically target bank account holders with false transaction alerts. One contributor received a voicemail claiming a debit card transaction had been requested from their Commonwealth Bank account, despite the recipient having no such card with that institution. A second report describes an automated robocall warning about gift card debits with explicit instructions not to press anything, a common tactic to prevent call screening and force engagement with the message.
What Callers from 03 9647 1185 Say
The voicemail from 03 9647 1185 impersonates Commonwealth Bank customer alerts. One contributor reported receiving a message falsely claiming a debit card transaction had been initiated, creating urgency around a non-existent account.
The robocall message from 0396471185 employs an automated voice system with a deliberate pause before the recorded message begins. The recording claims debits are pending for gift cards and explicitly warns recipients not to press any keys. This instruction serves to prevent call screening and keep recipients listening to the full message. Contributors report the robocall tactics designed to trigger panic and immediate callback, typical of callback scams where the recipient dials a number provided in the message rather than verifying through official banking channels.
Report Patterns and Behaviour
All three reports about 03 9647 1185 arrived via voicemail or robocall, with no evidence of live callers. Two reports came within four days (10-14 April 2026), suggesting either increased activity from this number or multiple contributors being targeted in the same campaign window.
One contributor attempted to verify the reports by calling back 0396471185, only to find the number had been disconnected. This behaviour is typical of spoofed or temporary phone numbers used in impersonation scams. The rapid deactivation suggests the attackers cycle through phone numbers to evade detection and reporting.
What to Do If You Receive a Call from 03 9647 1185
Do not engage with any message from 03 9647 1185 claiming to be from Commonwealth Bank or any other financial institution. Hang up immediately without pressing any keys, as robocalls use key presses to confirm active numbers for callback scams.
Do not click any links in messages from 0396471185. If you receive a voicemail claiming a transaction issue, do not call back the number in the message. Instead, contact Commonwealth Bank directly using the phone number on the back of your card or their official website to verify any alerts. Banks never ask you to press keys to prevent fraud or confirm your identity via unsolicited calls.
Block 03 9647 1185 on your phone immediately after receiving a call. Most smartphones allow you to mark numbers as spam or fraudulent in your call history.
What to Do If You Receive an SMS from 03 9647 1185
If 0396471185 sends an SMS claiming to be from your bank or requesting you to verify account details, do not click any links. Do not reply to the message. Forward the SMS to 0429 999 888 (the ACMA spam reporting number) and then delete it.
Banking institutions never request account verification, PINs, or passwords via unsolicited SMS. Any message from 03 9647 1185 claiming to be from a bank should be treated as fraudulent.
How to Report 03 9647 1185
Report this number to the Australian Communications and Media Authority (ACMA) at acma.gov.au. ACMA investigates phone-based scams and works with telecommunications providers to disable spoofed numbers.
You can also report the scam to Scamwatch (scamwatch.gov.au), the Australian government's official fraud awareness service. Scamwatch publishes alerts about active scams and maintains a public database of reported numbers.
If you believe your banking information has been compromised, contact Commonwealth Bank directly and consider reporting the matter to the Australian Cyber Security Centre at cyber.gov.au.
If you have received calls from 03 9647 1185, contribute your experience to Reverseau to help other community members recognise and avoid this number. Your report strengthens the safety intelligence available to all Australians.
Help others by sharing your experience with (03) 9647 1185!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left a message claiming a transaction had been requested from a debit card of commonwealth bank when I don't have a debit card with the commonwealth bank.
Blocked number.
Rang back and the number's been disconnected
Pause then a robot voice claiming debit for gift cards, warning not to press anything
Help others by sharing your experience with (03) 9647 1185!
WRITE A REVIEWFrequently Asked Questions
Why did a robocall from 03 9647 1185 tell me not to press any keys?
This is a callback scam tactic. By preventing you from pressing keys during the message, the attacker ensures you listen to the full recording and are more likely to call back the number provided. When you dial 0396471185 in response, attackers know they've reached an active number. They then harvest your callback or extract payment information. Legitimate banks never instruct you not to interact with their calls.
Should I call back 03 9647 1185 to verify the transaction alert?
No. Do not call back 0396471185 under any circumstances. If you received a voicemail claiming to be from Commonwealth Bank, hang up and call the bank directly using the number on the back of your card or their official website. One contributor attempted to call back 03 9647 1185 and found the number had been disconnected, confirming this is a spoofed or temporary number used for scams.
I received a voicemail from 03 9647 1185 about a Commonwealth Bank debit card transaction. I don't have that card. What does this mean?
This is a scam. The caller from 0396471185 is using false information to create urgency and trick you into engaging. Real banks already have your account information and would contact you through verified channels, not random voicemails with vague claims. Block the number immediately and report it to ACMA at acma.gov.au.
What is a callback scam and why was 03 9647 1185 used for one?
A callback scam uses a false alert (usually about your bank, NBN, or parcel delivery) to prompt you to call a number controlled by the attacker. The automated message from 0396471185 about gift card debits is designed to panic you into calling back without verifying through official channels. Once you dial, attackers can extract payment or personal information. The number 03 9647 1185 was likely spoofed or temporary.
Why did 03 9647 1185 disconnect when I tried to call it back?
Scammers use temporary, spoofed, or disposable numbers to conduct campaigns and then abandon them quickly. Once 0396471185 had been reported or was at risk of detection, the attackers likely deactivated it to avoid law enforcement tracing. This rapid disconnection is typical of organised scam operations and should not be seen as proof the threat is gone. Report the number to ACMA and Scamwatch.
How can I report 03 9647 1185 to authorities?
Report 0396471185 to the ACMA (Australian Communications and Media Authority) at acma.gov.au and to Scamwatch at scamwatch.gov.au. Both agencies investigate phone-based fraud and maintain databases of active scam numbers. If you believe your personal information has been compromised, report to the Australian Cyber Security Centre at cyber.gov.au. You can also contribute your experience to Reverseau to warn other Australians about this number.