03 9647 1180 - 0396471180: Immigration Impersonation and Callback Scam

4-min Read3 Reports

  • Spam
  • Scam
  • Suspicious

Community reports for 03 9647 1180 (0396471180) describe immigration impersonation voicemails with urgency tactics and one-ring callback scam attempts.

Immigration Impersonation Reports for 03 9647 1180

Three contributors have reported activity from 03 9647 1180 (also written as 0396471180), with the most serious involving an impersonation voicemail claiming to be from Immigration. One contributor received a voicemail falsely stating they had an urgent document requiring immediate attention. This type of impersonation, combined with artificial urgency, is a hallmark of government-themed scams targeting Australians unfamiliar with how genuine government agencies communicate.

The number is allocated as a local Telstra service in Victoria, which scammers often exploit to create the appearance of legitimacy. Two additional reports flag suspicious activity on 0396471180, including a one-ring callback scam attempt where the number calls once and disconnects, hoping the recipient will return the call and incur charges or expose themselves to further scam attempts.

What Callers from 03 9647 1180 Claim

The voicemail impersonation reported on 03 9647 1180 falsely claimed to be from Immigration and stated the recipient had an urgent document awaiting them. This messaging creates artificial panic by suggesting time-sensitive action is required, a common pressure tactic used to bypass rational decision-making. Contributors who engaged with or considered responding to 0396471180 would have been at risk of providing personal details or financial information under false pretences.

The callback scam variation involves a single ring, then immediate disconnection. The goal is simple: trigger the recipient's curiosity or concern about a missed call, prompting them to ring back. Unknown numbers can incur premium rates, and returning the call may expose you to live scammers operating from the other end.

Report Patterns and Timing

The most recent report about 03 9647 1180 came in April 2026, while earlier reports date back to February. One contributor described the one-ring-and-gone tactic as a classic callback scam move, suggesting this number may cycle between different scam approaches. The impersonation voicemail was flagged as particularly concerning because it combined false authority (claiming to be Immigration) with urgency language designed to pressure immediate response.

The varied nature of reports on 0396471180 - from impersonation through to simple callback tactics - suggests the number may be part of a broader scam operation testing different approaches on the same line.

What to Do If You Receive a Call from 03 9647 1180

If 03 9647 1180 calls you:

  • Do not: Return the call, answer if you don't recognise the number, or provide any personal or financial details
  • Do: Let the call go to voicemail, block the number immediately, and verify any claimed immigration matter through the official Department of Home Affairs website or by calling their main line directly
  • Important: Genuine government agencies never demand urgent action via voicemail or threaten consequences for missing documents. They contact you through official channels and allow reasonable timeframes for response

If you receive a voicemail from 0396471180 claiming to be from Immigration or any government agency, do not act on it. Hang up, block the number, and contact the relevant government department directly using a phone number you find yourself (not one provided in the message).

What to Do If You Receive an SMS from 03 9647 1180

If 0396471180 sends you an SMS:

  • Do not: Click any links, reply to the message, or call any numbers included in the text
  • Do: Delete the message, block the number, and report it as spam to your mobile provider
  • Forward to: Report SMS scams to the ACMA by forwarding the message to 0429 999 888

How to Report 03 9647 1180

If you've received calls or messages from 03 9647 1180 (0396471180), report your experience to help protect other Australians:

  • Scamwatch: Report government impersonation scams at scamwatch.gov.au
  • ACMA: Lodge a complaint about nuisance calls and SMS at acma.gov.au
  • Reverseau: Contribute your report on this page to build community awareness about 0396471180 and its scam patterns
  • Department of Home Affairs: If you received an immigration impersonation message, report it directly at immi.homeaffairs.gov.au so they can track fraudulent use of their name

Help others by sharing your experience with (03) 9647 1180!

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Ratings Distribution

2.0 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 33%
2 Stars 33%
1 Star 33%

What Our Users Reviewed

A
Anonymous

One ring and gone - classic callback scam move

A
Anonymous

Voicemail pretending to be from Immigration saying I've got an urgent document

A
Anonymous

might be a scammer but can't confirm, just feels off


Help others by sharing your experience with (03) 9647 1180!

WRITE A REVIEW

Frequently Asked Questions

What do I do if I already gave my details to the caller from 03 9647 1180?

Contact your bank immediately and request a freeze on your accounts. If you provided your address or full name to 0396471180, monitor your mail for unexpected packages or billing statements. Report the incident to Scamwatch (scamwatch.gov.au) and consider placing a fraud alert with the ACMA. Change passwords for email and online banking if those details were shared.

Why does 03 9647 1180 only ring once?

The one-ring pattern from 0396471180 is a callback scam tactic. Scammers call once, then disconnect, hoping you'll return the call out of curiosity or concern. This exposes you to premium rates and connects you directly to live scammers. The Victoria-based Telstra number may appear legitimate enough to prompt return calls from unsuspecting people.

Can 03 9647 1180 really be from Immigration?

No. The Department of Home Affairs does not contact Australians via sudden voicemails claiming urgent documents are waiting. Genuine immigration matters go through official channels, MyGov accounts, or formal letters. If you're unsure about an immigration matter, visit immi.homeaffairs.gov.au or call their official number directly - never use contact details from 0396471180 or voicemails.

Should I block 03 9647 1180 or let it go to voicemail?

Block 0396471180 immediately. Letting calls go to voicemail doesn't prevent future calls, and scammers often try multiple times with refined messages. Blocking the number is the most effective way to prevent further contact. You can still report the number to Reverseau before blocking it to help other Australians.

What if the voicemail from 03 9647 1180 mentioned a specific document or case number?

Scammers research targets and sometimes include vague reference numbers or claim knowledge of previous interactions to appear credible. Any voicemail from 0396471180 claiming to be from Immigration but not providing an official callback number is fraudulent. Never use numbers from voicemails to contact government agencies - find their official contact details independently.

Why is 03 9647 1180 registered as a Telstra number in Victoria?

Scammers often use legitimate-looking local numbers to appear trustworthy. The fact that 0396471180 is allocated as a Telstra local service in Victoria doesn't mean Telstra is responsible or that the caller is legitimate. Scammers can spoof numbers or use compromised accounts. Always verify claims independently through official government websites, not by calling numbers provided in unsolicited messages.