- Uncertain
- Legit
- Suspicious
03 9491 6801 (0394916801): 5 community reports with mixed sentiment - legitimate Telstra Super contact, but also uncertain calls about super mergers and missed calls.
Mixed Reports for 03 9491 6801
The number 03 9491 6801 (also written as 0394916801) has generated five community reports with notably mixed sentiment. Two contributors confirmed legitimate contact from Telstra Super support, whilst two others marked their experience as uncertain, and one as suspicious. This mixed pattern suggests the number is genuinely associated with Telstra Super but may warrant caution depending on context.
What Callers from 03 9491 6801 Have Said
Contributors who answered calls from 03 9491 6801 report the caller identified as being from Telstra Super support centre. One recent report describes an incoming call regarding an upcoming merger with Aware Super, suggesting the number is used for account-related notifications and member communications.
However, not all interactions went smoothly. One contributor initially suspected the call from 0394916801 was a scam before a voicemail clarified it was genuine Telstra Super attempting contact. This highlights a common issue where legitimate super fund calls can trigger suspicion if recipients are not expecting them.
Report Patterns and Timing
The five reports span from December 2023 to March 2026, with no clear pattern of aggressive or repeated calling. Three reports came through the call-answered or voicemail channels, whilst two were missed calls with no message left. One contributor described 03 9491 6801 as an interstate number that prompted them to block it immediately.
The most recent report from March 2026 specifically mentions contact about a super fund merger, suggesting ongoing use of this number for legitimate member communications by Telstra Super.
What to Do If You Receive a Call from 03 9491 6801
If you receive a call from 03 9491 6801, take these steps:
- Do: Let it go to voicemail if you don't recognise the number, then listen to the message content
- Do: Verify the caller's identity by hanging up and calling Telstra Super directly on their official contact number from their website or your member statement
- Do: Ask for specific details about your account or the purpose of contact if you choose to engage
- Don't: Provide personal information, account numbers, or passwords to unsolicited callers, even if they claim to be from Telstra Super
- Don't: Feel pressured to make immediate decisions about super fund changes based on an incoming call
What to Do If You Receive an SMS from 03 9491 6801
If you receive an SMS from 0394916801 claiming to be from Telstra Super:
- Do: Go directly to the Telstra Super website or call their published customer service number to verify any urgent claims
- Do: Check your member portal or latest statement for official correspondence about mergers or account changes
- Don't: Click links in unsolicited SMS messages, even if they appear to come from financial institutions
- Don't: Reply with personal or financial details
- Do: Report suspicious SMS to ACMA (Australian Communications and Media Authority) via their online form at acma.gov.au
How to Report 03 9491 6801
If you receive an unwanted or suspicious call from 03 9491 6801, you have several options:
- Contact Telstra Super directly to confirm whether the call was legitimate and from their organisation
- Report the number to ACMA (acma.gov.au) if you believe it's being used for harassment or scam activity
- Forward unsolicited SMS messages to 0429 999 888 to report spam
- If the call relates to a super fund scam, report it to Scamwatch (scamwatch.gov.au)
- Contribute your own experience on Reverseau to help other Australians assess this number
Help others by sharing your experience with (03) 9491 6801!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
About upcoming merger with Aware Super
From Telstra Super support centre
Interstate number, no message, blocked it
Didn't leave message, seems like dodgy solicitation
Thought was scam caller. A voicemail was left and turns out Telstra Super trying to get in contact with me. All OK.
Called from number but I declined, followed by email from Telstra Super asking me to call their official number, all good
Help others by sharing your experience with (03) 9491 6801!
WRITE A REVIEWFrequently Asked Questions
Is 03 9491 6801 a scam number?
Based on community reports, 03 9491 6801 (0394916801) appears to be legitimately associated with Telstra Super, with two contributors confirming contact from Telstra Super support centre. However, two reports marked the experience as uncertain and one as suspicious, so always verify the caller's identity independently before sharing information.
Why did 0394916801 call me about a merger?
One contributor reported receiving a call from 03 9491 6801 regarding an upcoming merger with Aware Super. If you received similar communication, this is likely a legitimate member notification from Telstra Super about changes to your fund. Verify by contacting Telstra Super directly on their official number.
Should I answer calls from 03 9491 6801?
Since 0394916801 appears to be legitimately used by Telstra Super, answering is safe if you're expecting contact about your super account. However, if you don't recognise the number, let it go to voicemail first. Never provide account details to unsolicited callers without first verifying their identity through official channels.
Why did 03 9491 6801 leave no message?
Two contributors reported receiving missed calls from 0394916801 with no voicemail left. This pattern is common with legitimate organisations that try multiple times to reach members. If the call is genuinely from Telstra Super, they will typically send written correspondence or try again, or you can call them proactively.
How can I verify if 03 9491 6801 is really Telstra Super?
Never rely on caller ID alone. Instead, end the call and contact Telstra Super directly using the phone number on your member statement or their official website. Ask them whether they attempted to reach you from 0394916801. This is the safest way to confirm the legitimacy of any call.
What should I do if 0394916801 calls repeatedly?
If you receive repeated calls from 03 9491 6801 and you've already verified there's no legitimate account matter requiring attention, you can block the number in your phone's contact settings. If calls continue after blocking, report the pattern to ACMA at acma.gov.au or contact Telstra Super to request they stop calling.