- Suspicious
- Legit
Community reports for 03 9490 5800 (0394905800): Contributors describe calls from callers claiming to represent NAB, raising concerns about impersonation.
NAB Impersonation Reports for 03 9490 5800
Two contributors have flagged calls from 03 9490 5800 (also written as 0394905800) for suspicious impersonation activity. Both reports describe callers claiming affiliation with National Australia Bank (NAB), though the details and caller demeanour raised red flags for the recipients.
The first contributor who received a call from 0394905800 reported that the caller claimed to be from NAB, but something about the interaction "sounds a bit off." A second contributor received a similar call from 03 9490 5800 where the caller specifically mentioned the NAB Greensborough branch, yet the contributor remained uncertain about the legitimacy of the contact.
What Callers from 03 9490 5800 Claim
Both reports of 03 9490 5800 involve callers identifying themselves as representatives from NAB. One caller referenced the NAB Greensborough branch specifically, which may have been intended to add credibility. However, neither contributor was fully convinced of the caller's authenticity, suggesting the impersonation lacked convincing details or the caller's tone and behaviour raised suspicion.
The vague nature of the reports - where contributors sensed something was "off" rather than reporting specific demands or claims - indicates the callers may have been in early-stage contact attempts, possibly testing whether the recipient would engage before proceeding with a scam request.
Report Patterns and Timing
Both reports about 0394905800 came through answered calls within a short timeframe on 11 February 2026, suggesting a concentrated calling campaign. The calls were answered by recipients, meaning the callers did not rely on voicemail or SMS tactics, and instead attempted direct engagement.
The number is allocated as a local service via Telstra Limited in Victoria, which may lend false legitimacy to callers impersonating NAB or other Victorian-based organisations.
What to Do If You Receive a Call from 03 9490 5800
If 03 9490 5800 calls you and claims to be from NAB or any bank:
- Do not: Provide personal information, passwords, PINs, or one-time codes; confirm account details; or allow the caller to convince you to move money or access your online banking
- Do: Hang up immediately, then call NAB directly using the phone number on your bank card or official NAB website to verify if the contact was legitimate
- Do: Be wary if the caller creates urgency, claims there is suspicious activity on your account, or requests immediate action
- Do: Block 0394905800 if the calls are repeated or unwanted
Banks never ask for passwords, PINs, or one-time codes over the phone. If you are unsure, always hang up and call your bank back using a verified number.
How to Report 03 9490 5800
If you receive suspicious calls from 03 9490 5800 claiming to be from NAB or any financial institution, report the activity to the relevant authorities:
- Scamwatch - Report suspected scams at scamwatch.gov.au
- ACMA - Report unwanted calls and impersonation to the Australian Communications and Media Authority at acma.gov.au
- NAB directly - Contact your bank to report the impersonation attempt, as they may escalate to their fraud team
- Reverseau - Share your experience with 03 9490 5800 to help other Australians identify suspicious activity
Help others by sharing your experience with (03) 9490 5800!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Unknown caller said they're from NAB, sounds a bit off
Person claimed to be from NAB Greensborough branch, not sure if legit
Help others by sharing your experience with (03) 9490 5800!
WRITE A REVIEWFrequently Asked Questions
Should I call back 03 9490 5800 if I missed the call?
No. Do not return calls to 03 9490 5800 or any unknown number claiming to be from your bank. If you believe NAB or another financial institution tried to contact you, call them directly using the number on your bank card or their official website. This ensures you reach the genuine organisation, not the caller who may be impersonating them.
What if the caller from 0394905800 already has my personal details?
If a caller from 0394905800 knew your name, address, or other personal information, do not assume they are legitimate. Scammers often source personal data from public records, data breaches, or social media. Hang up immediately and contact NAB directly using a verified number to check your account and discuss the call. Monitor your bank account and credit file for suspicious activity.
Is 03 9490 5800 definitely a scam?
Community reports suggest 03 9490 5800 has been used for NAB impersonation attempts, but the exact intent is unclear from the available reports. What matters is that if a call from 0394905800 claims to be from your bank and something feels wrong, treat it with caution. Always verify by hanging up and calling your bank back directly.
Why would someone impersonate NAB when calling 03 9490 5800?
Bank impersonation is a common tactic used by scammers to trick people into revealing sensitive information like passwords, PINs, one-time codes, or account details. By claiming to be from NAB, callers exploit trust in a well-known institution. The goal is often to gain access to accounts, move money, or steal identity information. Do not engage with calls from 03 9490 5800 or any number claiming to be your bank unless you initiated contact or verified the number independently.
Can I block 03 9490 5800 on my phone?
Yes. Most phones allow you to block numbers directly in your call settings or through your phone's native blocking feature. If 0394905800 calls you repeatedly, blocking it will prevent further calls. You can also report the number as spam or suspicious to your phone carrier (in this case, Telstra) or to ACMA at acma.gov.au for further investigation.
What should I do if I already gave information to the caller from 03 9490 5800?
Contact NAB immediately using the number on your bank card or their official website and inform them of the call from 0394905800. If you shared passwords, PINs, or one-time codes, your account may be at risk. Ask NAB to review your account for unauthorised activity and consider changing your passwords and security questions. Monitor your bank statements and credit file closely for the next several months.