- Scam
- Suspicious
- Uncertain
Community reports for 03 9431 0800 (0394310800): Contributors report automated and live calls impersonating Australian Federal Police with fake investigations and callback requests.
Federal Police Impersonation Reports for 03 9431 0800
Eleven contributors have reported calls from 03 9431 0800 (also written as 0394310800) impersonating the Australian Federal Police. The primary pattern involves callers or automated messages claiming to represent federal detectives investigating active cases, with several reports specifically mentioning alleged cryptocurrency data breaches or arrests involving the recipient's personal details.
This Telstra local-service number registered in Victoria has generated consistent reports over recent weeks, with the majority flagged as scam activity. The impersonation tactic appears sophisticated, using Australian accents in automated messages and referencing specific law enforcement terminology like "detective sergeant" and "active investigation" to establish false credibility.
What Callers from 03 9431 0800 Claim
Contributors report callers and automated messages making specific claims designed to trigger urgency and fear. One contributor received an automated message stating: "This is an automated call from the Australian Federal Police. A detective sergeant is trying to reach you regarding an active investigation. Please press '1' to be connected to the relevant department."
The impersonation narratives vary slightly across reports but consistently reference:
- An "active investigation" or "open case" purportedly involving the recipient
- Someone being arrested and having the recipient's personal details
- A cryptocurrency data breach (one report mentioned Coinspot impersonation)
- Instructions to press 1 to reach a department or officer
Multiple reports indicate callers use Australian accents and male voices in the automated messages, with one contributor describing the voice as "an Aussie bloke" attempting to sound authoritative. When questioned directly, at least one caller from 03 9431 0800 hung up immediately, suggesting awareness that the story would not withstand scrutiny.
Call Patterns and Delivery Methods
Reports show 0394310800 uses both automated voicemails and answered calls to deliver the impersonation. Five reports specifically mention automated or recorded messages, while six reports describe recipients answering live calls or being contacted by answering services. The voicemail approach appears designed to bypass immediate skepticism, with one contributor noting they received a recorded message repeating the AFP investigation narrative.
Several recent reports indicate calls arriving during evening and early-morning hours (between 19:59 and 23:39), suggesting the scam operates across extended timeframes. One contributor noted receiving the call "today," indicating ongoing activity. Multiple contributors successfully avoided financial loss and did not click links or share information, suggesting heightened community awareness of this particular number.
What to Do If You Receive a Call from 03 9431 0800
If 03 9431 0800 calls you claiming to represent the Australian Federal Police or any law enforcement agency, do not proceed with any requests:
- Hang up immediately. Legitimate Australian Federal Police will never demand pressing keys on a phone during an unsolicited call or threaten arrest over the phone.
- Do not press any keys or speak to the caller. Pressing 1 or engaging with the automated system from 0394310800 confirms your number is active and may increase future scam attempts.
- Do not provide personal information. This includes full name, date of birth, bank details, Medicare number, or driver's licence number.
- Verify independently. If genuinely contacted by law enforcement, hang up and call the Australian Federal Police non-emergency line directly using a number from the official AFP website (afp.gov.au) to confirm.
- Block the number. Add 03 9431 0800 to your phone's blocked-contacts list to prevent future calls.
What to Do If You Receive an SMS from 03 9431 0800
If you receive text messages from 03 9431 0800 or 0394310800 claiming to be from law enforcement or containing suspicious links:
- Do not click any links in the message
- Do not reply to the message
- Forward the SMS to 0429 999 888 (ACMA's spam-reporting number)
- Delete the message
How to Report 03 9431 0800
If you receive calls or messages from 03 9431 0800, report the activity to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au. Include the phone number (03 9431 0800), the date and time of the call, and details of what was claimed. Scamwatch feeds reports to law enforcement.
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au about the unsolicited call or SMS. ACMA investigates telecommunications breaches and can take action against scam operators.
- Australian Federal Police: If you believe you've been specifically targeted by fraud, you can report to the AFP at afp.gov.au or call 131 AFP (131 237).
- Do Not Call Register: Register your number at donotcall.gov.au to opt out of telemarketing calls, though this does not stop scam operations.
- Reverseau: Contribute your experience with 03 9431 0800 to this community-driven platform. First-hand reports help other Australians identify and avoid the same scam.
Why 03 9431 0800 Uses Federal Police Impersonation
This scam leverages fear and authority to bypass rational scepticism. Law enforcement references create urgency (investigations, arrests) and make targets less likely to question the caller's legitimacy. The callback-request tactic ("press 1") serves multiple purposes: it confirms the number is active, it may transfer calls to confederates posing as officers, and it creates a false sense of "official" contact. Contributors who received calls from 0394310800 universally identified the activity as fraudulent, indicating the approach is increasingly recognised despite the sophisticated impersonation attempt.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Fake federal police call, total scam, don't answer or ring back
Voicemail claiming to be from the federal cops
Absolute scam pretending to be cops
Called posing as a federal cop detective, story about someone being arrested and having people's details
Automated voice claiming to be from federal police, said there was an open investigation and wanted me to press 1
Automated message in an Aussie bloke's voice saying a Federal Police sergeant had an open case and wanted me to press 1. Total con
Someone claiming to be a federal cop rang this number
Recorded Aus accent male voice said it was an AFP "active investigation".
Claiming to be Aus Federal Police investigating a crypto data breach. Do not answer.
Federal police trying to contact me regarding an ongoing investigation.
Voicemail had a repeated record: "This is an automated call from the Australian Federal Police. A detective sergeant is trying to reach you regarding an active investigation. Please press "1" to be connected to the relevant department."
Someone running a scam, pretending to be Coinspot. They hung up when questioned - block the number and don’t interact.
Help others by sharing your experience with (03) 9431 0800!
WRITE A REVIEWFrequently Asked Questions
Is 03 9431 0800 a real Australian Federal Police number?
No. 03 9431 0800 (0394310800) is a Telstra local-service number registered in Victoria and is not affiliated with the Australian Federal Police. The AFP does not conduct initial investigations by unsolicited phone calls demanding you press 1 or threatening arrest. If you doubt a caller's identity, hang up and independently contact the AFP using the phone number on the official AFP website (afp.gov.au).
What happens if I press 1 when the automated message from 03 9431 0800 asks me to?
Pressing 1 confirms to the scammers that your number is active and monitored, which may increase the frequency of scam attempts. You may also be connected to a confederate pretending to be a police officer who will attempt to manipulate you into revealing personal information or transferring money. Contributors who received calls from 0394310800 reported the message was designed to trigger fear and compliance. Do not engage.
Why do these calls from 0394310800 mention crypto data breaches?
Cryptocurrency references are used because crypto transactions are difficult to reverse and victims may feel embarrassed reporting losses to authorities. One contributor reported a caller from 03 9431 0800 specifically claiming to investigate a Coinspot data breach. This is a known scam tactic: create a plausible scenario (breach) tied to a real service, then demand action (payment or credential verification) to 'protect' the victim's account.
Could this be a legitimate AFP contact that I'm misinterpreting?
Extremely unlikely. The Australian Federal Police do not: - Make unsolicited calls threatening arrest or legal consequences - Ask you to press keys to verify identity - Use automated messages for investigation notifications - Demand action immediately over the phone If you are under investigation, you will typically be contacted in person or by formal letter. Contributors reporting 03 9431 0800 have consistently identified the calls as scam activity. If in doubt, hang up and call the AFP's main number directly using a contact from afp.gov.au.
Should I report this to anyone if I received a call from 0394310800?
Yes. Report the call to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and consider reporting to Reverseau so other Australians know 03 9431 0800 is a scam number. If you lost money or provided sensitive information, also report to the Australian Federal Police (afp.gov.au). Scamwatch and ACMA use community reports to identify patterns and take action against scam operators.
Is it safe to block 03 9431 0800 on my phone?
Yes, absolutely. Blocking 0394310800 is a safe and effective way to prevent future calls from this number. You can add it to your phone's blocked-contacts list. Blocking does not prevent the scammers from calling other people, but it protects you from repeated contact and reduces your exposure to their impersonation tactics.