Who Called · Australian Phone Report

03 9340 8189: Scam Alert - Phone Impersonating Telstra Support

18 reports Persistent

Emerging Risk High

Some reports flag (03) 9340 8189 for suspicious activity.

Based on 18 reports Reasonable confidence Reports have been coming in steadily
Suspicious Spam Scam Nuisance Uncertain Local service Melbourne, VIC 3000
Read 18 Reports

Understanding Caller 03 9340 8189

The phone number 03 9340 8189 / 0393408189 has garnered significant attention from users across Australia, with multiple reports categorising it clearly as a scam. This number is primarily operating under the guise of offering support from Telstra, one of Australia’s largest telecommunications companies. However, numerous reviews indicate that callers from this number use trickery to extract personal information from unsuspecting individuals.

Classification of 03 9340 8189

Based on user feedback, 03 9340 8189 / 0393408189 has been classified as a scam. The nature of the scam appears to involve:

  • Impersonation of Telstra Support: Callers claim to be from Telstra, often informing the recipient of purported issues with their internet or phone connection.
  • Unauthorized Transactions: A common tactic is to alert potential victims about unauthorised transactions on non-existent accounts, playing on their fears.
  • Fraudulent eBay Orders: Another reported method involves asking for damage control on fake purchases made on popular platforms like eBay, further attempting to fish for personal data.

How to Deal with Calls from 03 9340 8189

If you receive a call from this number, here are some steps you should take to protect yourself:

  • Do Not Engage: Avoid discussing any details about your accounts or personal information. Scammers often seek to gain your trust through conversation.
  • Block the Number: Once you ascertain that a number is a scam, block it immediately to prevent future calls.
  • Report the Incident: You can report such scams to the Australian Competition and Consumer Commission (ACCC) or local authorities to help raise awareness and reduce their spread.
  • Use Reverse Phone Lookup: To find out more information about unknown callers, consider using services like Reverseau. This can be helpful in identifying known scams or telemarketers.

The Bigger Picture

The reported experiences with 03 9340 8189 / 0393408189 highlight a broader issue with phone scams in Australia. Many legitimate companies, including Telstra, never ask for sensitive information over the phone or request access to your devices. As such, consumers should remain cautious and informed to thwart these fraudulent attempts.

For any unresolved queries about suspicious calls or to further educate yourself about who is calling you, utilize a reverse phone lookup service—this can empower you in a time when scam calls are rampant across Australia.

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What People Reported About (03) 9340 8189

These reports were submitted by community members.

C
Collum
Scam

Guy named Sam claimed to be from Telstra, asked me to check my router, nearly scammed my mum out of savings, called twice, hung up when we mentioned police

Phone call Unsolicited Impersonation
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K
Krishnamurthy
Suspicious

Asked if I was account holder for this number, claimed my number linked to Amazon Prime account, got confused when I said we're a business with no Amazon Prime

Phone call Unsolicited Personal info request
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S
Scherrer
Scam

Scammer claiming unauthorized transactions on a Visa card I don't even have, told them to leave me alone and blocked them

Phone call Unsolicited Impersonation Personal info request
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F
Fico
Spam

claimed to be Amazon Prime about account I don't have, poor audio quality, strong Indian accent, hung up when I said no thanks

Phone call Unsolicited
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A
Anonymous
Nuisance

This number just called my house.

A young bloke called my mum a mother f&@ker & hung up, no accent, nothing else said.

Phone call Unsolicited
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H
Hargreaves
Scam

Pretending to be from a Melbourne bank - actually located in India. Credit card details sought about an incorrect charge. Then spoke Hindi to another person in the room. This is a scam - block them.

Phone call Unsolicited Impersonation Personal info request
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C
Cureton
Uncertain

I received call from this number. Didn’t answer, rang back, got the “the number you have called is not connected etc “ message. Now blocked.

Missed call Unsolicited
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G
Grinder
Scam

Someone with a strong accent called from this number saying they were from Visa and Mastercard and there has been unauthorised transactions on my account. When she asked me is I had made those transactions I asked her where she got my number from. She went silent then started talking to someone else in another language and hung up on me. Do not give these scammers any information!!!

Phone call Unsolicited Impersonation Personal info request
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R
Rollings
Scam

Caller claimed to be from eBay asking if I'd bought an iPhone 11, requesting personal details to cancel order

Phone call Unsolicited Impersonation Personal info request
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P
Pentecost
Scam

Pretended there was an issue with Telstra internet connection, claimed problems with devices

Phone call Unsolicited Impersonation
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M
Mammen
Scam

Multiple calls claiming to be Telstra Support, all with Indian accents, busy call center background

Phone call Unsolicited Impersonation Robocall
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K
Kilbride
Nuisance

Regular calls from this number but no response when I answer, quite annoying

Phone call Unsolicited Silent call
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S
Shortt
Uncertain

Receiving lots of hoax calls, wondering who's selling phone numbers

Other Unsolicited
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C
Calbert
Scam

Someone claiming to be Rob Brown said he used my card, admitted he was scamming

Phone call Unsolicited
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L
Lala
Scam

Call from overseas about a Government Solar Rebate using a fake number

Phone call Unsolicited Impersonation
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N
Newson
Scam

caller with foreign accent trying to phish for personal details

Phone call Unsolicited Impersonation Personal info request
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Frequently Asked Questions

What manipulation tactics are linked to (03) 9340 8189?

Across the reports that mention tactics, the main ones are Impersonation (75%), Info request (50%), Silent call (17%), Robocall (8%).

Are people still getting calls from (03) 9340 8189?

This number has been reported consistently over a long period. 0 reports came in over the past month.

How strong is the evidence about (03) 9340 8189?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 67% include detailed descriptions, which helps.

Should I treat (03) 9340 8189 as a scam?

Scam reports represent 56% of 18 submissions. The overall picture is mixed.

How are people hearing from (03) 9340 8189?

The usual method is phone call (89%). Here's what people reported: phone call (89%), missed call (6%), other methods (6%).

What's the general experience with (03) 9340 8189?

People who called in described: Scam (10), Suspicious (2), Spam (2), Nuisance (2), Uncertain (2).

Are the calls from (03) 9340 8189 unexpected?

For 100% of people, this was an unsolicited contact. 0% anticipated it.

How far back do reports about (03) 9340 8189 go?

Reports span 4 months, covering the period November 2021 - March 2022.

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