- Scam
Community reports for 03 9322 6624 (0393226624): Callers impersonate NAB and CUSCAL claiming suspicious card transactions with urgency tactics to extract personal details.
Bank Impersonation Reports for 03 9322 6624
Two contributors have reported calls from 03 9322 6624 (also written as 0393226624) impersonating NAB and CUSCAL, the payments network that processes transactions for major Australian banks. Both reports describe callers claiming to have detected suspicious overseas card activity, using urgency and apparent knowledge of the recipient's personal information to bypass natural scepticism.
What makes these calls from 0393226624 particularly convincing is the level of detail the callers possessed. One contributor noted the scammer "had heaps of my info", making the impersonation initially believable. The caller's familiarity with legitimate NAB systems and CUSCAL's role in fraud detection suggests careful social engineering rather than random phishing.
What Callers from 03 9322 6624 Claim
Callers from 03 9322 6624 specifically reference suspicious overseas payments or transactions on the recipient's credit card. One report describes a caller claiming to act on behalf of CUSCAL "about a suspicious card transaction", while another mentions an "overseas payment" flagged as potentially fraudulent.
The callers adopt a tone of urgency and insistence. One contributor reported the caller was "very insistent", creating pressure to act quickly without verification. This combination of seemingly legitimate bank details, personal information already in the caller's possession, and high-pressure language is designed to prevent the recipient from hanging up and independently verifying the claim with their actual bank.
How These Calls Differ from Legitimate Bank Contact
Legitimate banks like NAB will never ask you to confirm sensitive card details, passwords, or one-time codes during unsolicited calls. They also don't demand immediate action under threat of card closure or fraud liability. One contributor from 03 9322 6624 took the correct action: they hung up and called NAB directly using the number on the back of their card, which immediately revealed the call was fraudulent.
The caller's knowledge of personal information is not proof of legitimacy. Data breaches, purchased contact lists, and leaked customer databases mean scammers can reference your name, suburb, or partial card details to build false credibility before pivoting to extracting more sensitive information.
What to Do If You Receive a Call from 03 9322 6624
If 0393226624 calls claiming card fraud:
- Do not: Confirm any card details, expiry dates, CVV numbers, or one-time codes over the phone
- Do not: Provide dates of birth, tax file numbers, or other personal identifiers
- Do not: Return a callback number the caller provides
- Do: Hang up immediately and call your bank using the number on the back of your card or statement
- Do: Ask your bank directly if they initiated contact about your account
- Do: Block 03 9322 6624 on your phone to prevent future contact
Legitimate card fraud investigations never require you to provide sensitive details to an incoming caller. Your bank already has your card details and will verify your identity through secure channels before discussing transactions.
Report Patterns
Both reports of 03 9322 6624 scam activity were answered calls where the recipient engaged with the scammer. The first occurred in December 2025, and the second in August 2023, indicating this number has been in use for fraudulent bank impersonation over an extended period. The consistency of the impersonation tactic (NAB and CUSCAL) across reports suggests a coordinated scam operation targeting NAB customers specifically.
How to Report 03 9322 6624
If you receive a call from 0393226624 attempting to impersonate your bank:
- Report the call to Scamwatch at scamwatch.gov.au with details of what the caller claimed
- Lodge a report with the Australian Communications and Media Authority (ACMA) at acma.gov.au to document the fraudulent use of a local Telstra number
- Contact Cybercrime reporting through ReportCyber at cyber.gov.au
- Notify your actual bank (NAB) directly of the fraudulent impersonation attempt
- Add your report to Reverseau so other Australians can identify calls from 03 9322 6624
Reports to Scamwatch help the ACCC track patterns in bank impersonation scams and may contribute to enforcement action against the scammers.
Help others by sharing your experience with (03) 9322 6624!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed there was a suspect overseas payment on my credit card, sounded convincing and had heaps of my info, called NAB and turned out to be a complete setup
Claimed to be CUSCAL acting for NAB about a suspicious card transaction, very insistent
Help others by sharing your experience with (03) 9322 6624!
WRITE A REVIEWFrequently Asked Questions
Why did the scammer from 03 9322 6624 already know my personal details?
Scammers often obtain customer data from breached databases, purchased contact lists, or other leaked sources. One contributor noted the caller from 0393226624 "had heaps of my info", but this doesn't validate the caller's identity. Legitimate banks use this information to verify you, not to prove they're calling legitimately. Always hang up and call your bank directly using a verified number.
Should I confirm my card details if the caller from 03 9322 6624 already seems to know them?
No. Never confirm card details, CVV numbers, or expiry dates over the phone, even if the caller from 0393226624 appears to know partial information. Legitimate banks will never ask for these details during unsolicited calls. Hang up and call NAB directly using the number on your card or statement to verify whether any fraud alert is genuine.
What should I do after realizing a call from 0393226624 was a scam?
Contact your bank immediately using the number on your card to confirm no unauthorised transactions occurred. If you provided any personal details to the caller from 03 9322 6624, ask your bank to monitor your account for fraudulent activity. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Consider placing a fraud alert on your credit file with credit agencies.
Is CUSCAL a legitimate organization that NAB uses?
Yes, CUSCAL is Australia's real payments network that processes card transactions for NAB and other banks. Scammers from 03 9322 6624 reference CUSCAL specifically because it sounds legitimate and increases credibility. However, CUSCAL would never contact you directly about fraud-your bank does. The use of CUSCAL's name by 0393226624 is designed to exploit trust in legitimate institutions.
How can I tell if a call about card fraud is actually from my bank?
Never rely on caller ID or what the caller tells you. Always hang up and call NAB using the number on the back of your card, from your latest statement, or from the official NAB website. This ensures you're connected to a genuine bank representative, not a scammer from 03 9322 6624. Legitimate banks support this verification process and expect it.
Why did 03 9322 6624 create such urgency about the overseas payment?
Urgency is a manipulation tactic used by scammers calling from 0393226624 to prevent you from thinking clearly or verifying independently. By claiming immediate card fraud or a suspicious transaction requiring urgent action, the scammer pressures you into providing information quickly without hanging up to verify. Real banks allow time for verification through secure channels.