- Suspicious
- Scam
- Uncertain
- Unknown
Community reports for 03 9316 9218 (0393169218): Multiple impersonation attempts claiming to be from Visa, DHL, and cyber security, plus silent calls that hang up immediately.
Impersonation Reports for 03 9316 9218
Twelve contributors have flagged calls from 03 9316 9218 (also written as 0393169218) for suspicious activity, with impersonation being the dominant pattern. Four separate reports describe callers falsely claiming to represent major companies and government agencies, including Visa/Mastercard, DHL, cyber security organisations, and Australian immigration authorities.
One contributor reported receiving a call from 03 9316 9218 where the caller claimed to be from cyber security and alleged that their phone number had been misused in the United States. Another received what they identified as a robocall impersonating DHL, while a third encountered a caller posing as Visa/Mastercard. An automated voicemail from 0393169218 claimed to be from immigration about missing documents, using urgency tactics to pressure the recipient.
What Callers from 03 9316 9218 Claim
The impersonation tactics used by callers from 03 9316 9218 target trust in recognisable brands and government agencies. One contributor described receiving a call claiming cyber security involvement and international fraud, designed to create alarm and prompt immediate response. The DHL impersonation report noted it was automated, suggesting a robocall system used to scale the deception.
The immigration-related voicemail from 0393169218 combined impersonation with urgency, claiming missing documents required immediate attention. A Visa/Mastercard impersonation attempt was identified by the contributor as a "classic scam", suggesting these callers use familiar banking sector pretexts that exploit consumer concern about account security.
Silent Calls and Hang-Ups from 03 9316 9218
Beyond impersonation attempts, 03 9316 9218 has generated a secondary pattern of silent calls. Three contributors reported calls that either hang up immediately upon connection or ring briefly before disconnecting without leaving voicemail. One contributor noted the caller from 0393169218 "hung up like a ghost", while another reported multiple hang-ups: "called few times but always hang up soon as I pick up".
A third contributor received a call from 03 9316 9218 that rang a couple of times before disconnecting with no message left. This behaviour is consistent with callback scam testing, where automated systems dial numbers to confirm they are active before passing them to scammers for targeted impersonation attempts.
Call Patterns and Contributor Reports
The reports spanning from mid-June through December show repeated contact attempts from 03 9316 9218 across different channels. Three contributors answered calls, four experienced missed calls, one received a voicemail, and four had calls answered but hung up immediately. One contributor's Samsung device flagged the call from 0393169218 as fraud, triggering the phone's built-in scam detection.
The service is allocated to Telstra Limited as a local service in Victoria, though the actual origin of calls from 03 9316 9218 may differ from the displayed number due to caller ID spoofing. Multiple impersonation attempts combined with silent call patterns suggest this number is being exploited for organised scam campaigns rather than representing a legitimate Telstra subscriber.
What to Do If You Receive a Call from 03 9316 9218
If 03 9316 9218 calls you:
- Do not: Answer if you don't recognise the number, engage with claims about security breaches or urgent documents, provide personal or financial information, confirm your identity, or return the call
- Do: Let it go to voicemail, block the number immediately, verify any legitimate claims by calling the official number listed on the organisation's website or your bank statement, hang up if the caller becomes aggressive or insistent
- Verify independently: If the caller claimed to represent Visa, DHL, immigration, or cyber security, contact those organisations directly using contact details you look up yourself - never use numbers provided by the caller
How to Report 03 9316 9218
If you receive scam or impersonation calls from 03 9316 9218 or 0393169218, report them to Australian authorities:
- Scamwatch: Report fraud and impersonation at scamwatch.gov.au - this helps track scam trends and warn other Australians
- ACMA: Lodge complaints about nuisance calls and robocalls with the Australian Communications and Media Authority at acma.gov.au
- ReportCyber: If the call involved cyber security threats or data breach claims, report it at cyber.gov.au
- Your bank or financial institution: If impersonation involved your credit card, bank account, or financial details, notify your provider immediately
- Reverseau: Contribute your own report about 03 9316 9218 to help other Australians identify this number and stay informed about active scam campaigns
Help others by sharing your experience with (03) 9316 9218!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller claimed to be from cyber security saying my number's been misused in the States
Samsung flagged it as a fraud call, big red flag
Called once then hung up like a ghost, no voicemail
Claimed to be from Visa/Mastercard, classic scam
Phone rang but hung up before I could pick up
called few times but always hang up soon as I pick up
Got a call from this number
Out to scam apparently
Robocall claiming to be from DHL, total scam
Phone rang a couple of times before they cut the call, no message
Got a call, pretty sure it was a scam
Automated voice claiming to be immigration about missing documents. felt suspicious
Help others by sharing your experience with (03) 9316 9218!
WRITE A REVIEWFrequently Asked Questions
What should I do if I receive a call from 03 9316 9218 claiming to be from my bank?
Hang up immediately and do not provide any information. Banks never call unsolicited to ask for personal or financial details. Call your bank directly using the number on your card or statement to verify - do not use any number provided by the caller from 03 9316 9218. Multiple contributors reported that 0393169218 impersonated Visa and Mastercard, so treat all unsolicited financial claims with extreme caution.
Is 03 9316 9218 a real Telstra number I should answer?
While 03 9316 9218 is allocated to Telstra Limited in Victoria, the reports indicate this number is being used for scam calls through caller ID spoofing. Legitimate Telstra representatives will not contact you unprompted claiming your number has been misused or asking urgent action. If you need to contact Telstra, call them directly on 133 200 or visit telstra.com.au - do not call back a number that called you.
Why does 0393169218 keep hanging up when I answer?
Silent calls and immediate hang-ups from 0393169218 are likely callback verification tests used by scam operations. The caller is checking if your number is active and monitored by a real person before passing it to a scammer for an impersonation attempt. Three contributors reported hang-ups from 03 9316 9218, with one noting the caller "hung up like a ghost". Do not call back - just block the number.
What does it mean if my phone flags 03 9316 9218 as fraud?
Modern phones like Samsung devices have built-in scam detection that flags numbers involved in reported fraud. One contributor's phone automatically flagged 0393169218 as a fraud call. This warning, combined with 12 community reports describing impersonation and silent calls, is a strong indicator you should not engage with this number under any circumstances.
Could the immigration voicemail from 03 9316 9218 be legitimate?
No. The Australian Department of Home Affairs does not contact people via voicemail claiming missing documents without prior written notice. The voicemail from 0393169218 used urgency tactics and impersonation - classic scam markers. One contributor reported receiving exactly this type of automated call claiming to be from immigration. If you have a genuine immigration matter, check your MyGov account or call Services Australia on 131 881.
Should I block 03 9316 9218 and report it?
Yes, block 0393169218 immediately and report it to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. Twelve contributors have already reported this number for impersonation, robocalls, and silent calls. By reporting 03 9316 9218, you help warn other Australians and contribute data that authorities use to identify organised scam campaigns.