- Suspicious
One community report for 03 9316 9111 (0393169111): Bilingual robocall voicemail claiming urgent matter in English and Chinese.
Urgent Robocall Reports for 03 9316 9111
A contributor has reported receiving a robocall from 03 9316 9111 (also written as 0393169111) via voicemail. The message was recorded and delivered in both English and Chinese, claiming an urgent matter required immediate attention. The bilingual nature of the call and its vague framing are typical characteristics of mass-distribution robocalls designed to prompt callbacks from a broad audience.
The call came from a Telstra local service number registered in Victoria. The use of urgency language combined with a generic recorded message is a common tactic to trigger anxiety and encourage recipients to return the call without verification.
What the Robocall from 03 9316 9111 Claims
The voicemail from 0393169111 contained a recorded message stating an urgent matter, but provided no specific details about the nature of the issue or who the caller claimed to represent. The bilingual delivery (English and Chinese) suggests the call was part of a broad campaign targeting multiple language groups across Australia.
Robocalls with vague urgent messages like the one from 03 9316 9111 often prompt recipients to call back, at which point the caller may attempt to gather personal information, direct payment, or execute a scam. The lack of specificity is deliberate - it creates uncertainty that motivates callbacks.
Report Details for 0393169111
The report for 03 9316 9111 was submitted via voicemail notification on 20 December 2025. This indicates the caller did not reach the recipient directly but left a message designed to prompt a response. The robocall format and bilingual content suggest an automated or semi-automated campaign rather than a targeted personal call.
What to Do If You Receive a Call from 03 9316 9111
If 03 9316 9111 calls you:
- Do not: Return the call, press any numbers in response to prompts, or engage with the voicemail message
- Do: Let the call go to voicemail, block the number immediately, and delete any voicemail without returning the call
- Do: If the message claims to be from a real organisation (bank, government, NBN), verify independently by calling the official number from their website or official documentation
- Do: Be aware that bilingual robocalls may target specific demographic groups, but the vague urgency tactic applies equally to all recipients
What to Do If You Receive an SMS from 03 9316 9111
Robocalls sometimes follow up with SMS messages containing links or instructions:
- Do not: Click any links, reply to the message, or provide any information requested
- Do: Block the number and report the SMS as spam to your provider
- Do: Forward suspicious SMS to 0429 999 888 (ACMA spam reporting service)
How to Report 03 9316 9111
If you receive a robocall from 03 9316 9111 or 0393169111, report it to:
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about unsolicited calls and robocalls
- Scamwatch: scamwatch.gov.au - If the call contains scam indicators or attempts to manipulate you into action
- Do Not Call Register: donotcall.gov.au - Register your number to reduce telemarketing and unwanted calls (robocalls should not target registered numbers)
- Reverseau: Report your experience with 03 9316 9111 to help other Australians identify this number
Help others by sharing your experience with (03) 9316 9111!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
recorded message claiming urgent matter, bilingual in English and Chinese
Help others by sharing your experience with (03) 9316 9111!
WRITE A REVIEWFrequently Asked Questions
What does the robocall from 03 9316 9111 actually say?
The recorded voicemail from 03 9316 9111 (0393169111) claims an urgent matter without specifying details. It was delivered in both English and Chinese. The vagueness is intentional - designed to trigger anxiety and prompt callbacks without revealing the caller's true identity or purpose.
Why would a robocall use both English and Chinese?
Bilingual robocalls like the one from 0393169111 are mass-distributed campaigns targeting multiple demographic groups. Using both languages increases the likelihood of reaching and affecting a broader audience, regardless of their primary language preference.
Should I return the call to 03 9316 9111?
No. Do not return the call to 03 9316 9111 or 0393169111. Returning a robocall confirms your number is active and monitored, which can lead to more calls. Instead, block the number and report it to ACMA or Scamwatch.
Could 03 9316 9111 be a legitimate business calling me?
Unlikely. Legitimate businesses do not typically leave vague urgent messages on voicemail without identifying themselves or explaining the issue. If a real organisation needs to contact you about an urgent matter, they will identify themselves clearly and provide specific details. You can verify by calling them directly using an official number from their website.
What happens if I press a number in response to the robocall from 0393169111?
Pressing a number in response to the robocall from 03 9316 9111 confirms your number is active and monitored. This typically leads to more calls, or may connect you to a scammer attempting to gather personal or financial information.
How do I block 03 9316 9111 on my phone?
Most Australian phones allow you to block numbers directly. In your phone's call history, find 03 9316 9111 (0393169111), select it, and choose 'Block' or 'Add to reject list.' You can also contact your provider (Telstra, in this case) to request they block the number at the network level to prevent future calls from reaching you.