- Spam
Community report for 03 9316 9104 (0393169104): Caller impersonated Australian Border Force. Verify official contact via abf.gov.au before engaging.
Border Force Impersonation Report for 03 9316 9104
A contributor has reported receiving a call from 03 9316 9104 (also written as 0393169104) where the caller claimed to represent Australian Border Force. This type of impersonation is a common tactic used in scams targeting Australian residents, often combined with threats or urgency to pressure victims into immediate action or payment.
The report for 0393169104 indicates a straightforward impersonation approach, where the caller misrepresented their official affiliation. Border Force impersonation scams typically aim to create fear around customs issues, parcel holds, or alleged immigration matters to manipulate recipients into complying with demands.
What Callers from 03 9316 9104 Claim
According to the contributor's report, the caller from 03 9316 9104 claimed to be calling from Australian Border Force. While details are limited in this single report, Border Force impersonators commonly reference:
- Packages held at customs requiring immediate action
- Alleged import violations or undeclared items
- Threats of legal consequences or penalties
- Requests for personal information or payment to "release" items
The fact that the contributor answered the call and heard this claim suggests the caller was prepared with a scripted impersonation narrative. Real Australian Border Force contact would come through official channels, not unsolicited phone calls.
Report Patterns and Context
This report about 03 9316 9104 comes from a Victorian number allocated to Telstra Limited. The call was answered, allowing the impersonation attempt to be heard directly. While only one report is currently recorded for 0393169104, a single impersonation claim is significant enough to warrant caution, as it confirms the number is being used for fraudulent purposes.
What to Do If You Receive a Call from 03 9316 9104
If 03 9316 9104 calls you:
- Do not: Provide personal information, banking details, or payment information; act on any threats or urgency claims; follow any instructions provided by the caller
- Do: Hang up immediately; independently verify the caller's identity by contacting Australian Border Force directly through their official phone number listed on abf.gov.au; report the call to relevant authorities
- Remember: Legitimate government agencies do not call unsolicited to demand immediate action or payment
How to Report 03 9316 9104
If you receive a call from this number, report it through the following channels:
- Scamwatch: Report to the ACCC's Scamwatch service at scamwatch.gov.au - include the phone number 03 9316 9104 and details of the call
- Australian Communications and Media Authority (ACMA): Lodge a complaint at acma.gov.au for illegal telemarketing or scam activity
- Australian Border Force: If the scam involved Border Force impersonation, report directly to ABF at abf.gov.au or call their hotline to alert them of the misuse
- ReportCyber: If financial or personal information was compromised, report to cyber.gov.au
- Reverseau: Add your report to this number on Reverseau to help other Australians identify and avoid 0393169104
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Claiming to be from border force
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WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Australian Border Force when calling from 03 9316 9104?
Scammers impersonate government agencies like Border Force because the official-sounding claim creates urgency and authority. Callers from 03 9316 9104 exploited this by claiming an official affiliation to make their demands seem legitimate. The goal is typically to extract money, personal information, or banking details before you have time to verify their identity independently.
What should I do if 0393169104 calls and claims there's a parcel held at customs?
Hang up immediately and do not follow any instructions. If you're genuinely expecting a parcel, verify its status by contacting Australian Border Force directly using the phone number or website on abf.gov.au. Never click links or call numbers provided by unsolicited callers claiming to be from 03 9316 9104 or any government agency.
Is 03 9316 9104 definitely being used for scams?
One contributor has confirmed that a call from 03 9316 9104 (0393169104) involved Border Force impersonation. While this represents one verified report of fraudulent activity, it's sufficient evidence that the number is being misused for scam purposes. Additional reports would help establish frequency and pattern, but this single incident warrants blocking the number and alerting others.
How can I verify if a caller really is from Australian Border Force?
Never trust the identity of an unsolicited caller. If someone calling from 03 9316 9104 claims to be from Border Force, hang up and independently contact ABF using the phone number on their official website abf.gov.au. This ensures you're speaking with genuine officials, not scammers impersonating the agency.
Should I block 0393169104 on my phone?
Yes. Since 0393169104 has been reported for impersonation, blocking it prevents future calls from this number reaching you. Most phones allow you to block numbers in settings or through your phone provider. After blocking 03 9316 9104, consider reporting it to Scamwatch and your telecommunications provider.
What other government agencies are commonly impersonated in Australian scams?
While the reported call from 03 9316 9104 specifically involved Border Force impersonation, scammers frequently impersonate the ATO, NBN, Services Australia, and banks. Always verify unsolicited callers by hanging up and contacting the agency directly using official contact details from their government website, never details provided by the caller.