03 9279 4000: Suspicious Calls from Australia Post - Is it Legit or Spam?

I had submitted an inquiry through Australia Post with instructions for communication via email, yet they called me directly instead.

I answered a call from this number, but there was silence on the other end. I said "hello" multiple times for about five minutes, yet no one responded, making it seem suspicious.

After opting for a callback from Australia Post, they finally called back, but when I answered, there was complete silence. After about 45 seconds of me shouting "hello", they hung up. Very frustrating experience!

I missed a call from this number, which turned out to be Australia Post following up on a complaint I had made. Since I didn't recognize the number, I didn't answer, but they left a polite message stating they would follow up via email. I appreciate their professional approach.

This call was a genuine inquiry from Australia Post, so it appears to be legitimate.

Has to be a scam, there’s no reason ‘Telstra’ should be contacting me.

This number called me and rang only three times before hanging up. I wasn't able to answer it in time. Thankfully, they followed up with an email that revealed their identity as the unknown caller.

I received a call from Australia Post after I submitted an inquiry. The representative was very helpful, and even followed up with a call after 30 minutes when I requested some time to finish what I was doing. Overall, I was very satisfied with the assistance I received.

I got a call concerning a parcel I reported as lost.

I attempted to answer a call that only rang three times. I suspect it was a follow-up from AP regarding my concerns about my missing mail. After using this service for information, I tried to call back, but they didn't leave a message. Their customer relations seem lacking, which is likely a reason for their declining business.

I answered this call after two rings, but the caller hung up immediately. This could indicate a spoofed number or a scam attempt.

I missed their call while I was working. I had previously instructed them to contact me via email for inquiries. In their voicemail, they promised to send an email afterward, but they failed to do so, causing me to reach out to them again. They seem to enjoy wasting people's time.

I received a missed call that I suspect might be in response to an online inquiry I previously made, even though I specified a preference for email communication. When I tried to call back, I only received an automated response.

I received two calls from this number, but when I answered, there was no one on the line. I attempted to return the call, only to be redirected to a different number: 13 76 78. Unfortunately, this number did not provide any assistance. I am currently dealing with an important issue regarding a lost express post letter by Australia Post and desperately need help to resolve it.

This number called me and claimed there was an issue with a late package. The message sounded suspicious and seemed like nonsense, especially since I trust Aus Post.

When I answered, the agent hung up immediately on the first ring. It seems they are unwilling to discuss customer complaints and are likely trying to record an attempt to contact me without actually engaging.

I answered a call from what I thought was Australia Post, but no one spoke on the other end. After waiting a moment, I eventually hung up.

I was contacted by someone claiming to be from the Australia Post Complaints Response Line. The person spoke very quickly and made excuses for poor delivery service while lying about why my package was not delivered. Their communication was unconvincing and difficult to follow.

I received a text stating that Australia Post attempted to call me, but the call was so brief that my phone didn’t even ring. I just got a standard missed call notification while holding my phone. This is as frustrating as their “we tried to deliver your package” notes when I’m home waiting for delivery.

After reading multiple reports, I suspect this call is related to a complaint I filed with Australia Post. When I answered the call, however, there was complete silence. I waited and said "hello" several times for about 20 seconds before I decided to hang up.

I answered a call claiming to be from Australia Post regarding a lost parcel. The call ended abruptly, which seems suspicious, so I worry they may falsely mark me as a contacted customer.

The call from this number ended as soon as I answered. I have ongoing complaints with Australia Post, and while I wouldn’t rule out this being a connection, they didn’t say anything before hanging up. It’s likely just another issue considering my complaints with Australia Post.

This was a legitimate return call regarding a complaint I had filed. I was surprised to receive a follow-up so quickly, as I had only lodged my complaint a few hours prior. Kudos to Australia Post for their prompt response!

This call was a follow-up regarding a tracked item that was reported lost in the postal system.

If this number is truly from the Australia Post complaint center and is indeed following up on late or missing parcels, I am very concerned! I tried to communicate with a live agent through their website, but I would not recommend it based on my experience.

This was a legitimate call from Australia Post. They followed up on an issue I reported about a lost letter, despite my request for email communication only. The representative was friendly and mentioned they would send me an email.

This call was legitimate; it was Australia Post following up on a complaint I made about being overcharged for postage. They provided a resolution to the issue.

I was meant to receive my parcel by June 6th but am still waiting. I've been tracking the package, which seems to be stuck in a loop between Melbourne and Hoppers Crossing. Eventually, I had to file a complaint about this issue.

Earlier, I reported a missing parcel, and I received a call from this number today. A woman asked if I had received the parcel. When I said no, she responded, "Okay, I'll email you. Have a nice day," and then promptly hung up. The entire call was completed in just a moment.

I experienced a similar issue; after multiple email inquiries with Australia Post (AP), they acknowledged that my parcel was delivered to the wrong address and promised to retrieve it. However, a follow-up email suggested I contact the seller, as AP deemed the parcel lost. I am unhappy with the service and will escalate this issue further.

I received a call from Australia Post following up on a missing package I reported. They directed me to leave a voicemail that requested I call their service line at 137678. I called the number and was quickly assisted by helpful staff.

I received a call from the Australia Post contact center, identifying themselves as part of the Investigations team regarding a missing parcel. They refunded my postage fees, indicating their legitimacy.

AusPost called in regards to an enquiry I had. I missed the call therefor I didn't know the caller so checked the number on this web sit. I have since recieved an email from Auspost saying they tried to call me.

This number is legitimate and not a scam. It is the lost parcel section of a delivery service following up on a package issue.

I can relate to your experience; I just had the same situation with this number.

I don't understand why some people are upset about receiving calls from Australia Post to discuss their complaints. I answered the call and was pleasantly surprised by the excellent customer service I received. Although I had previously requested an email update, they called due to the urgency of my situation. I believe this call was completely legitimate and helped resolve my issue.

I received a call about a missing parcel, but the conversation was confusing. They kept asking for specific details about the shape of the missing bottle or utensil, and what type of lid it had, which didn't seem relevant to finding it.

This call was a legitimate follow-up from StarTrack relating to a business inquiry that I had previously initiated.

I have been receiving harassment calls that ring only twice before hanging up. I previously submitted a complaint requesting email communication only, yet they continue to call repeatedly. Furthermore, my mail has been consistently delivered to the train depot despite being designated as door-to-door delivery. As a disabled person, it is unreasonable to expect me to travel two hours round trip for mail collection. This is now the seventh time it has occurred!

I have been advised not to answer calls from unknown numbers. In this case, I didn't pick up, but I later learned it was Sobiya S from Australia Post. They were likely calling to discuss the unusual routing of my parcel, which traveled from Sydney to Brisbane, then to Cairns, back to Brisbane, and finally to me, located 63 kilometers west of Brisbane. They mentioned they would follow up by email regarding my package. I am still perplexed about the lengthy detour!

I've been confused as to why complaints addressed to Australia Post come from a number that is marked as unknown. We’ve been advised not to answer unknown numbers, so it would be helpful if they could identify themselves to eliminate this issue.

The caller claimed to be in Brisbane, yet the number showed as a Melbourne contact. They stated they were calling regarding an online inquiry, but I've made similar inquiries before and never received a call back, raising my suspicion that this could be a scam.

I received a phone call from this number while I was already on another call. They mentioned something about a complaint, but did not provide any further details.

I have been receiving calls shortly before the close of business, and they tend to hang up after just two rings. This behavior suggests it may be related to Australia Post, as I have been receiving voicemails from them regarding a complaint about a parcel that has been significantly overdue for nearly fifty days.

Since January 2022, if you file a complaint with Australia Post, they offer a form where you can specify if you prefer to be contacted by email or phone. Despite my request to be contacted via email, they continue to call me instead and then falsely claim they have contacted me. It's very frustrating.

This was a follow-up call to provide assistance and support regarding a claim I had previously lodged.

I have been trying to follow up with them regarding a letter I sent 8 weeks ago. They provided tracking information but claimed the letter was lost.

I received a follow-up call from Australia Post regarding an inquiry that I had previously made about their services.

I answered the call, but the call was immediately disconnected. I have no idea what the purpose of the call was.

Its about time Telstra holds a policy that three sstrike from nuisance complaint that their number will be shut down.

Received phone call from this number 10 minutes after receiving another two calls from 0280645000 believe they are associated this has happened before either trying computer trick or is looking for donations for charity nothing but a nuisance day and night about time Govt got real with these people when we have registered on do not call registery.

I am receiving harassing phone calls and SMS that do not allow for exchange of communications. However the Text of the SMS implies they are Australia Post and following up on a Complaint lodge about Australia Post.

No such complaint has been made.

However, a search for the Owner of this phone number has revealed at some stage the number belonged/belongs to :

Wompro Innovative Products.

196 Normanby Road,

Southbank Vic 3006.

(03) 9279 4000.

Enough ! ...... Very annoying. This number is now blocked.

I am receiving harassing phone calls and SMS that do not allow for exchange of communications. However the Text of the SMS implies they are Australia Post and following up on a Complaint lodge about Australia Post.

No such complaint has been made. However, a search for the Owner of this phone number has revealed :

Dean World Cargo PTY Ltd.  .

Freight Forwarding Service.

Address: U 123 Afcab Bldg Dib Ct, Tullamarine VIC 3043.

Phone:(03) 9279 4400.

Very annoying. This number is now blocked.

Received Text / SMS and Phone Calls saying from Australia Post, saying responding to a Complaint I have made???? I have never contacted Australia Post regarding any complaint about anything. If I had a problem I would go to local PO not contact Australia Post in another State. I believe this contact is bogus with mischievous intent. I have blocked this number. I do not appreciate being harassed like this.