03 9234 2757 - 0392342757: Passport Agency Impersonation

• Scam

Community report for 03 9234 2757 (0392342757): caller impersonated Australian passport agency with spoofed number. Single scam report from Victoria.

Passport Agency Impersonation Report for 03 9234 2757

One contributor has reported receiving a call from 03 9234 2757 (also written as 0392342757) in which the caller claimed to represent the Australian passport agency. The contributor identified the number as obviously spoofed, indicating the call did not originate from legitimate government infrastructure.

This report represents an impersonation attempt targeting a vulnerable contact point for identity verification. Government agencies like the Department of Foreign Affairs and Trade do not typically initiate unsolicited calls about passport matters.

What the Caller from 03 9234 2757 Claimed

The caller impersonating the passport agency did not provide specific details in the contributor's report, but the impersonation itself is the red flag. Scammers using government agency names rely on authority and urgency to pressure victims into disclosing personal information such as passport numbers, dates of birth, or banking details.

The fact that the contributor immediately recognised 0392342757 as spoofed suggests the caller's pitch may have contained inconsistencies or the number itself appeared suspicious for government contact.

Report Patterns and Allocation Details

This single report came through as an answered call on 19 January 2026. The number 03 9234 2757 is allocated as a local service with Telstra Limited in Victoria, which may provide a veneer of legitimacy to the caller's claim, as passport-related government services do operate from Melbourne.

The contributor's quick identification of the spoofing suggests awareness of how legitimate government agencies contact Australian residents, though even one such attempt warrants blocking and reporting.

What to Do If You Receive a Call from 03 9234 2757

If 03 9234 2757 calls you:

• Do not: Answer questions about your passport, provide personal identification details, or confirm any existing information the caller claims to have
• Do not: Return the call or provide your phone number for verification
• Do: Hang up immediately and contact the Department of Foreign Affairs and Trade directly using the official number on their website
• Do: Block 0392342757 on your phone if the call repeats
• Do: Note the time and any details the caller mentioned before you disconnected

Government agencies will never pressure you for immediate payment or personal details during an unsolicited call. If you have genuine passport concerns, always initiate contact through official channels rather than responding to incoming calls.

How to Report 03 9234 2757

Report this number through the following Australian government resources:

• Scamwatch: scamwatch.gov.au - Australian Competition and Consumer Commission's official scam reporting service
• ACMA (Australian Communications and Media Authority): acma.gov.au - telecommunications regulator for unwanted calls and impersonation
• ReportCyber: cyber.gov.au - if the scam involved attempts to access personal devices or online accounts
• Reverseau: Help other Australians by reporting your experience with 03 9234 2757 on this page

Include details such as the time you received the call, what the caller claimed, and how you knew the number was spoofed. This helps build a clearer picture of this impersonation tactic for the community.

Frequently Asked Questions