03 9131 7604 - 0391317604: Energy Australia Impersonation Scam

• Scam
• Spam

Community reports for 03 9131 7604 (0391317604) describe Energy Australia impersonation scam with threats and persistent nuisance calling patterns.

Energy Australia Impersonation Reports for 03 9131 7604

Two contributors have reported activity from 03 9131 7604 (also written as 0391317604), with one flagging a direct scam attempt impersonating Energy Australia. The contributor reported that the caller claimed to represent Energy Australia and explicitly instructed them to keep the interaction quiet, a common pressure tactic used to prevent victims from reporting fraudulent activity or verifying the caller's legitimacy with the actual energy provider.

The second report about 0391317604 describes persistent nuisance calling behaviour spanning nearly a year, with the office receiving 5-8 calls daily at times, including silent hang-ups after connection. This pattern of aggressive, repetitive contact combined with the impersonation scam report suggests coordinated pressure tactics designed to wear down resistance.

What Callers from 03 9131 7604 Claim

The caller impersonating Energy Australia demanded the recipient stay silent about the contact. This instruction to avoid verification or disclosure is a critical red flag, as legitimate utility companies never instruct customers to hide communications. Energy Australia would never contact customers demanding secrecy about account discussions.

The nuisance call pattern associated with 03 9131 7604 includes silent calls where the line connects but the caller hangs up immediately. Contributors report that despite explicitly telling callers to stop contacting the office, calls from 0391317604 continued at high frequency over an extended period.

Call Patterns and Timing

One contributor experienced relentless contact from 03 9131 7604 with 5-8 calls arriving daily during office hours. The persistence over nearly a year, combined with explicit instructions to ignore the calls, indicates this was not accidental contact or a single attempt. Silent hang-ups mixed with answered calls suggests attempts to avoid identification while maintaining pressure through sheer volume.

What to Do If You Receive a Call from 03 9131 7604

If 03 9131 7604 calls you:

• Do not: Provide any personal information, account details, or payment information; follow instructions to keep the call quiet; agree to any immediate action or payment
• Do: Hang up immediately; verify any Energy Australia claims by calling Energy Australia directly on the number on your bill; block the number in your phone settings if calls repeat
• Do not return: Any callback requests from 0391317604, as this may confirm your number is active

What to Do If You Receive Repeated Calls from 03 9131 7604

If calls from 03 9131 7604 become persistent:

• Document each call with date, time, and whether you answered or it was silent
• Block the number in your phone's call blocking feature
• If calls continue to a business line, contact your phone provider about call filtering options
• Report the pattern to ACMA, providing details of the frequency and duration of contact

How to Report 03 9131 7604

Report this number through these Australian government channels:

• Scamwatch: scamwatch.gov.au - for the Energy Australia impersonation scam attempt
• ACMA (Australian Communications and Media Authority): acma.gov.au - for persistent unwanted calls and nuisance contact
• Energy Australia directly: Notify your actual energy provider that their name is being used in scams from 03 9131 7604, so they can warn other customers
• Reverseau: Add your own experience with 0391317604 to help other Australians identify this activity

Frequently Asked Questions