- Spam
- Suspicious
- Uncertain
03 9131 7603 (0391317603): Contributors report persistent calls from fake Telstra debt collectors. Callers claim debts but Telstra denies any account issues. Robocall patterns and hang-ups reported.
Fake Telstra Debt Recovery Reports for 03 9131 7603
Six contributors have reported calls from 03 9131 7603 (also written as 0391317603) claiming to be Telstra debt collectors. The most concerning pattern involves repeated calls where callers falsely claim an outstanding debt, but when contributors contact Telstra directly, the company confirms no debt exists on their account. This number is registered to Primus Telecommunications in Victoria and appears to be engaged in persistent harassment disguised as legitimate debt recovery.
Contributors describe 0391317603 as a persistent caller, with one report noting contact ranging from once weekly to three times daily over an extended period. Several reports indicate hang-ups or disconnections when the recipient answers, suggesting automated calling systems rather than genuine debt collectors.
What Callers from 03 9131 7603 Claim
The callers identify themselves as working on behalf of Telstra and claim the recipient owes a debt. However, multiple contributors have verified directly with Telstra that no such debt exists on their accounts. One contributor stated: "Debt collectors claiming to work for Telstra, but Telstra said we don't owe anything."
The calls from 03 9131 7603 often end abruptly. One report noted the caller hung up immediately after the recipient answered with a greeting, and when called back, the caller then claimed to be from Telstra. This pattern of disconnection followed by a callback claim is characteristic of scam call operations attempting to establish credibility through return contact.
Call Patterns and Frequency
One contributor reported receiving calls from 0391317603 at a rate of one to three times daily over an extended period, describing the harassment as relentless. Multiple reports indicate the calls are unanswered or missed, with no voicemails left, consistent with automated dialling systems that drop calls when voicemail detection triggers.
Contributors report answering calls from 03 9131 7603 only to experience immediate disconnections or silent periods. Some reports show the calls occurring across different times of day, including early morning (3:43 AM) and mid-morning (10 AM), suggesting either a fully automated system with no time restrictions or international calling centre operations.
What to Do If You Receive a Call from 03 9131 7603
If 0391317603 calls you:
- Do not: Acknowledge any debt, provide personal or financial details, or agree to payment arrangements
- Do: Hang up immediately, contact Telstra directly using the number on your bill or their official website to verify any debt claim, and block the number to prevent further contact
- Do not: Return any callback if the call disconnects, as this is a common tactic to establish return contact credibility
- Do: Report repeated calls to the ACMA (Australian Communications and Media Authority) if the harassment continues despite blocking
Legitimate debt collectors must comply with strict Australian regulations including providing their business name, providing your right to dispute, and respecting repeated requests not to call. Calls from 03 9131 7603 that disconnect or refuse to identify a legitimate business entity do not meet these standards.
How to Report 03 9131 7603
If you receive unwanted calls from 0391317603, you can report to multiple Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the calls at acma.gov.au. Include the phone number 03 9131 7603, dates and times of calls, and details of what was claimed
- Scamwatch: If money was requested or lost, report at scamwatch.gov.au with details of the scam attempt
- Telstra directly: Contact Telstra's fraud team using the number on your bill to report the impersonation of their brand
- Reverseau: Contribute your experience with calls from 03 9131 7603 to help warn other Australians about this number
Help others by sharing your experience with (03) 9131 7603!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Been hounding me like a bad smell for ages, calling once a week to three times a day, claim to be from Telstra but really a debt recovery mob, I just hit end every time
Debt collectors claiming to work for Telstra, but Telstra said we don't owe anything
Unknown number called, didn't answer, no message left
Missed call, no message left
Called but soon as I said hello they hung up
Hung up quick, called back claiming to be Telstra, feels off
Help others by sharing your experience with (03) 9131 7603!
WRITE A REVIEWFrequently Asked Questions
I got a call from 03 9131 7603 claiming I owe Telstra money. How do I verify if this is real?
Do not trust the caller. Contact Telstra directly using the customer service number on your bill or from their official website. Legitimate Telstra debt notices come by mail with your account details. If Telstra confirms no debt exists (as multiple 0391317603 report recipients have found), you are dealing with a scam caller. Block the number immediately.
Why does 0391317603 keep calling and then hanging up?
The hang-ups are consistent with robocall systems that disconnect when voicemail detection triggers or when the recipient doesn't immediately engage. Contributors report calls from 03 9131 7603 occur at rates of one to three times daily, indicating an automated dialling operation. These systems often hang up to preserve resources and reorder calls, but may reconnect manually when they detect a responsive person.
What should I do if I already gave information to someone claiming to be from 03 9131 7603?
Contact Telstra immediately to confirm your account security and report the call from 0391317603. If you provided financial details, contact your bank. Monitor your account for unauthorised transactions and consider placing a fraud alert. Report the call to Scamwatch at scamwatch.gov.au and to the ACMA at acma.gov.au with details of what information was obtained.
Is 03 9131 7603 registered to a legitimate company?
The number 0391317603 is registered to Primus Telecommunications Pty Limited in Victoria as a local service. However, this registration does not legitimise the use of the number for fake debt recovery calls impersonating Telstra. Callers claiming to represent Telstra but calling from 03 9131 7603 are likely illegally using this service for scam operations.
Can I report this to the Do Not Call Register if I keep getting calls from 03 9131 7603?
The Do Not Call Register applies to telemarketing, not debt recovery or scams. For persistent unwanted calls from 0391317603 claiming to be from Telstra, report to the ACMA at acma.gov.au, which has enforcement powers for harassment and deceptive calling practices. If money was mentioned or requested, also report to Scamwatch at scamwatch.gov.au.
Why are contributors still receiving calls from 03 9131 7603 if it's been reported?
Robocall operations like the one using 0391317603 often continue despite reports because they rely on volume and cost very little to operate. They target thousands of numbers simultaneously. Blocking 03 9131 7603 on your phone is your primary defence. If calls continue despite blocking, report again to the ACMA with documentation of the ongoing harassment, and contact your phone provider about additional blocking options.