- Scam
- Suspicious
Community reports for 03 9122 5216 (0391225216) describe callers impersonating NAB and CBA with convincing claims. Contributors confirm these are scams.
Bank Impersonation Reports for 03 9122 5216
Two contributors have reported calls from 03 9122 5216 (also written as 0391225216) involving callers posing as representatives from major Australian banks. Both reports indicate impersonation tactics designed to extract information or gain trust through official-sounding claims. The number is allocated to Primus Telecommunications in Victoria.
One contributor reported that the caller from 03 9122 5216 claimed affiliation with NAB and described the call as a scam. A second report about 0391225216 involved a caller who knew the recipient's name and presented themselves as banking staff, but made inconsistent claims and disconnected when the recipient stated they were not a CBA customer.
What Callers from 03 9122 5216 Claim
Contributors describe callers from 03 9122 5216 adopting official-sounding communication styles typical of legitimate bank staff. The impersonation appears deliberate - one report notes the caller "sounded official" despite making contradictory statements. When challenged on the discrepancy (the recipient clarified they don't hold a CBA account), the caller from 0391225216 immediately hung up rather than continuing the interaction.
The fact that the caller knew the recipient's name before introducing themselves suggests targeting based on existing customer lists or data leaks, a common pattern in bank impersonation scams.
Report Patterns and Timing
Both reports of 03 9122 5216 came through answered calls rather than voicemail, suggesting the scammer was reaching live contacts. The reports were submitted in late November 2025, within days of each other. Contributors described active engagement - the callers spoke directly to targets and terminated calls when their cover was questioned, consistent with live social engineering rather than automated systems.
What to Do If You Receive a Call from 03 9122 5216
If 03 9122 5216 calls you:
- Do not: Confirm your identity, provide account details, card numbers, passwords, or PIN codes. Do not transfer money or follow wire transfer instructions.
- Do: Hang up immediately if the caller cannot answer basic questions about your account that you'd expect a genuine bank staff member to know. Verify the call independently by phoning your bank's official customer service number from your statement or bank website - never use a number provided by the caller.
- Check before engaging: Legitimate banks will never call asking for passwords, full card details, or instructions to visit an ATM or payment service. If the caller from 0391225216 pressures you or creates urgency, that is a strong indicator of fraud.
How to Report 03 9122 5216
If you received a scam call from 03 9122 5216, report it to:
- Scamwatch: scamwatch.gov.au - report the impersonation attempt and details of what the caller claimed
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the calling conduct
- Your bank directly: Contact NAB, CBA, or whichever bank was impersonated using the contact details on your statement. Banks maintain fraud teams that track impersonation patterns.
- Reverseau: Share your experience on this page to help other Australians identify scams from 03 9122 5216
Help others by sharing your experience with (03) 9122 5216!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from NAB, reckon it's a scam
caller knew my name, sounded official but making things up, hung up when I said I'm not a CBA customer
Help others by sharing your experience with (03) 9122 5216!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from NAB or CBA when calling 03 9122 5216?
Bank names are trusted institutions, so impersonating them makes targets more likely to answer questions or believe urgent claims. Contributors report that callers from 0391225216 use the official-sounding tone and bank names to bypass natural scepticism. Once they have your attention, they can attempt to extract account details, confirm passwords, or redirect you to fraudulent payments.
How did the caller from 03 9122 5216 know my name?
One contributor who received a call from 0391225216 noted the caller already knew their name before introduction. This suggests the scammer had access to customer data from a breach, a leaked database, or public sources. It's a common tactic to make the impersonation seem more convincing - when someone already knows your details, you're more likely to trust them as legitimate.
What should I do if 03 9122 5216 calls me claiming to be from my bank?
Hang up immediately. Do not confirm your name, account details, or any personal information. Call your bank directly using the number on your statement or their official website - not any number the caller provides. Genuine bank staff will never ask for passwords, PINs, or full card numbers over the phone. If the caller from 0391225216 pressures you or creates artificial urgency, that confirms it's a scam.
Is 03 9122 5216 definitely a scam number?
Two community reports about 0391225216 describe scam behaviour - impersonation of major banks and hanging up when challenged. Contributors identified these as scams. However, Reverseau relies on community reports, so if you have additional information about calls from 03 9122 5216, share your experience to help strengthen the pattern.
What happens if I accidentally give information to a caller from 03 9122 5216?
If you've provided card details, passwords, or banking access information to a caller claiming to be from 0391225216, contact your bank immediately on their official number (from your statement). Request a fraud alert be placed on your account and ask them to cancel your cards and reset security details. The faster you act, the better chance of preventing unauthorised transactions. Also report the incident to Scamwatch at scamwatch.gov.au.
Should I block 03 9122 5216?
Yes. If you've received a call from 0391225216 that you believe is a scam, block the number in your phone settings. However, blocking alone won't stop the scammer from calling other people. Report the number to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) so authorities can track the pattern and potentially take action. Your report also helps contributors to Reverseau identify this number as harmful.