- Scam
- Suspicious
Community reports for 03 9122 0738 (0391220738): Multiple contributors report Microsoft impersonation calls with pressure tactics and suspicious silent call patterns.
Microsoft Impersonation Reports for 03 9122 0738
Six contributors have flagged 03 9122 0738 (also written as 0391220738) for persistent Microsoft impersonation attempts. Five of these reports specifically mention callers claiming affiliation with Microsoft, using names like Trista and Aiman, and attempting to gain access to contributor accounts or systems. The pattern indicates a coordinated effort to manipulate recipients into engaging with fake IT support representatives.
Multiple reports about 0391220738 describe callers with call centre environments in the background, suggesting an organised operation rather than isolated incidents. Contributors note the callers employ urgency and pressure tactics to bypass initial scepticism, with one report documenting a caller refusing to provide a callback number when directly requested.
What Callers from 03 9122 0738 Say and Do
One contributor reported receiving a call from someone named Trista claiming to be from Microsoft, who immediately attempted to pressure the recipient into speaking with an IT team. When asked for a callback number, no legitimate contact information was provided. Another report described a caller named Aiman making the same Microsoft claim while requesting to speak with the Account Manager, displaying behaviour the contributor described as suspicious.
A separate report from 03 9122 0738 documented a call centre environment with substantial background noise, which the contributor felt indicated an inauthentic operation. The caller focused the conversation on a supposed Microsoft account issue without legitimate verification of the recipient's identity or account ownership.
Silent Call and Callback Redirect Patterns
One contributor experienced a different tactic from 0391220738 involving repeated rings followed by prolonged silence. The contributor reported the number would ring multiple times, and when answered, the caller would remain silent for 5-10 minutes. When the recipient attempted to call back, the call was redirected to another number and then disconnected immediately. This pattern suggests an operation testing active numbers and using callback redirection to obscure the actual origin.
Report Patterns and Timing
Reports for 03 9122 0738 span from February 2025 through March 2026, indicating sustained activity over more than a year. Calls have been received across various times of day, including early morning (05:50 and 07:02), mid-morning (08:05 and 11:34), and evening (19:46 and 07:44). The geographic allocation shows 0391220738 is registered as a local service in Victoria with Primus Telecommunications, though the actual calling behaviour suggests spoofed or redirected origin.
What to Do If You Receive a Call from 03 9122 0738
If 03 9122 0738 calls you:
- Do not: Provide any personal information, account details, or remote access to your device; return the call if you hang up or feel pressured; engage with urgent demands for IT verification
- Do: Hang up immediately on any unsolicited call claiming to be from Microsoft or your IT support team; verify any account concerns directly by calling Microsoft or your service provider using a phone number from their official website; block 0391220738 and report the number to relevant authorities
- Know: Legitimate Microsoft support will never call unsolicited asking for account access or demanding immediate action; real support teams provide verifiable callback numbers and allow you to initiate contact independently
How to Report 03 9122 0738
If you receive suspicious calls from 03 9122 0738 (0391220738), report the activity to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of the call, caller names, and any claims made
- Notify the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA tracks and investigates scam calling patterns
- Report to ReportCyber at cyber.gov.au if the call involved attempts to access your computer or personal data
- If you provided any personal information, report the potential data misuse to your bank and relevant service providers immediately
- Contribute your experience to Reverseau to help other Australians identify and avoid this number
Help others by sharing your experience with (03) 9122 0738!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Microsoft, sounds scammish
Claimed to be Trista from Microsoft, tried to pressure me into talking to IT team, no callback number when asked
Keeps ringing multiple times, when I pick up just get silence for 5-10 minutes, when I call back it redirects to another number then hangs up, definitely dodgy
Called about Microsoft account, call centre vibe with lots of background noise, felt off
Aiman claiming to be from Microsoft asking for Account Manager, seemed dodgy
Caller claiming to be from Microsoft asking for IT department
Junk phone call yet again. They don’t give up. It’s a scam and fraudulent.
Scams caller.
Answered and heard a recording with yes or no options, suspicious
Scam.
Help others by sharing your experience with (03) 9122 0738!
WRITE A REVIEWFrequently Asked Questions
What should I do if someone claiming to be from Microsoft calls from 03 9122 0738?
Hang up immediately. Microsoft does not make unsolicited calls about account security or IT issues. Do not provide any information or allow remote access. If you're concerned about your account, contact Microsoft directly using the phone number from their official website, not any number the caller provides. Block 0391220738 and report the call to Scamwatch at scamwatch.gov.au.
Why does 0391220738 show as a Victoria local service?
The number 03 9122 0738 is allocated as a local service in Victoria to Primus Telecommunications, but scammers frequently spoof or redirect legitimate numbers to disguise their origin. The allocation doesn't confirm legitimacy - contributors report the actual calls are impersonation attempts from organised scam operations. Always verify by calling official numbers directly rather than trusting caller ID.
Is it safe to call back 03 9122 0738 if I miss a call?
No. One contributor who attempted to call back 0391220738 was redirected to another number that immediately disconnected. This callback redirection is itself suspicious and suggests the scammers are testing active numbers. Do not return calls to unknown numbers claiming to be from Microsoft or IT support - instead, initiate contact directly with the company using verified phone numbers.
What are the signs that a Microsoft call from 03 9122 0738 is a scam?
Contributors identified several warning signs: unsolicited calls claiming to be from Microsoft, pressure to speak with an IT team immediately, refusal to provide a legitimate callback number when asked, background noise suggesting a call centre operation, use of common names (Trista, Aiman) without official credentials, and requests for account access. Legitimate Microsoft support does not initiate contact this way.
Should I be worried if I answered and didn't give information to a caller from 0391220738?
If you didn't provide personal information or account details and hung up promptly, you've limited the immediate risk. However, the call confirms the number is being actively used for scam attempts. Block 03 9122 0738 to prevent repeat calls, and monitor your accounts for unusual activity over the next few weeks. If you're concerned, contact your bank and service providers to alert them of the call.
Are the silent calls from 03 9122 0738 part of the Microsoft scam or something different?
One contributor reported prolonged silence (5-10 minutes) when answering calls from 0391220738, with callback redirection when attempting to return the call. This pattern suggests the scammers are using automated systems to test which numbers are active and monitored, before attempting the full Microsoft impersonation pitch. These silent calls are part of the same operation's reconnaissance activity and should be treated the same way - block the number and report it to ACMA at acma.gov.au.