- Scam
03 9116 7409 (0391167409): One contributor reports ANZ impersonation call requesting money transfer via encrypted number claiming overseas transaction fraud.
ANZ Bank Impersonation Reports for 03 9116 7409
A contributor has reported receiving a scam call from 03 9116 7409 (also written as 0391167409) impersonating ANZ Security. The caller claimed to be investigating fraudulent overseas transaction activity on the recipient's account and attempted to pressure them into transferring money via an encrypted phone number. This is a classic bank impersonation tactic designed to exploit trust in financial institutions and urgency around account security.
The call came through a local Victorian number allocated to Primus Telecommunications Pty Limited, which adds a veneer of legitimacy by using a standard Australian area code (03). Legitimate banks never request money transfers via encrypted or unofficial channels, making this a clear red flag.
What the Caller from 03 9116 7409 Claimed
According to the contributor's report, the caller identified themselves as representing ANZ Security and stated there was suspicious overseas transaction activity on the account. The caller then requested the recipient transfer money through an encrypted phone number as a supposed security measure.
This approach combines two high-pressure elements: the claim of fraud (creating urgency and fear) and a request to move money outside normal banking channels (isolating the victim from legitimate verification). Real ANZ security teams contact customers through official channels and never ask for money transfers via phone or encrypted methods.
What to Do If You Receive a Call from 03 9116 7409
If 03 9116 7409 calls you or if you receive similar bank impersonation attempts:
- Do not: Transfer money, provide card details, confirm passwords, or follow instructions from the caller
- Do not: Call the number back or use contact details provided during the call
- Do: Hang up immediately and contact ANZ directly using the official number on the back of your card or the ANZ website
- Do: Block 0391167409 on your phone
- Do: Ask yourself: would a real bank ask you to transfer money via an encrypted phone number? The answer is always no
If you have already engaged with the caller or provided information, contact your bank immediately and consider placing a fraud alert on your account.
How to Report 03 9116 7409
Report this scam number through multiple Australian authorities:
- Scamwatch: scamwatch.gov.au - Report the ANZ impersonation attempt and receive guidance on protecting your bank account
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the unwanted call and contribute to tracking phone-based fraud
- Your bank directly: Contact ANZ's fraud team to report the impersonation and secure your account
- Reverseau: Report your experience with 03 9116 7409 on this page to help other Australians recognise and avoid this scam
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What Our Users Reviewed
Claimed to be ANZ Security about a transaction overseas, asked to transfer money via encrypted phone number
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use ANZ's name when calling from 03 9116 7409?
Bank names carry trust and authority. When a caller from 0391167409 claims to be ANZ, victims are more likely to comply with requests. The scammer relies on your natural instinct to protect your account, creating panic that overrides caution. Real banks never validate account details or request money transfers via phone.
Is 03 9116 7409 actually connected to ANZ?
No. The number 03 9116 7409 is registered to Primus Telecommunications Pty Limited and is a standard local Victorian line. Scammers spoof or obtain numbers like this one to impersonate banks. If you're unsure, hang up and ring ANZ directly on the number listed on your card or their official website.
What does it mean when 0391167409 asks me to transfer money via an 'encrypted phone number'?
This is a fraud tactic. Legitimate ANZ processes never involve transferring money to an encrypted phone number or outside official banking channels. The request to use an encrypted method is designed to hide the transaction trail and prevent you from verifying it through your actual bank. It's a major warning sign.
If I already spoke to the caller from 03 9116 7409, what should I do?
Contact ANZ immediately using the number on the back of your card. Tell them about the call from 03 9116 7409 and provide details of what the caller said. If you shared any account information, ask ANZ to monitor your account for fraud. Consider changing your passwords and enabling additional security features.
Why do scammers call with the 03 area code from numbers like 0391167409?
The 03 area code covers Victoria and is associated with major Australian cities like Melbourne. Using a local number makes the call appear legitimate and more likely to be answered. Scammers who call from 03 9116 7409 use this psychological tactic because people are more likely to trust calls from numbers that look local and official.
What should I do if I receive another call from 0391167409 or similar scams?
Block the number immediately on your phone. Do not answer or call back. If you receive similar calls from numbers claiming to be ANZ or other banks, remember: legitimate banks never request money transfers via phone, ask for passwords, or create artificial urgency. Hang up and contact your bank directly using a verified number.