- Spam
- Scam
03 9101 3537 (0391013537): Contributors report robotic debt collection calls from Latitude Bank with aggressive payment chasing. Calls difficult to respond to.
Latitude Debt Collection Robocall Reports for 03 9101 3537
Four contributors have flagged calls from 03 9101 3537 (also written as 0391013537) related to debt collection activity. The reports indicate a pattern of calls claiming to be from Latitude Bank, with at least one contributor describing a fully robotic debt collector message that allowed no opportunity to respond. This number is allocated to a local service provider (AAPT Limited) in Victoria.
The most recent report from early January 2026 describes a missed call with the subject 'Latitude chasing payment', suggesting ongoing collection activity. A December report provides the most specific detail: the caller used an automated robotic voice system, eliminating any ability for the recipient to interact or ask questions during the call.
What Callers from 03 9101 3537 Say
Reports about 0391013537 indicate callers identify themselves as Latitude Bank representatives or debt collectors. One contributor experienced a fully robotic message focused on payment demands, with no pause or option to speak with a live operator. The robotic nature of at least one call from 03 9101 3537 suggests automated collection dialling, though contributors could not confirm specific amounts or details during these calls.
Call Patterns and Timing
The four reports span from late October 2025 through early January 2026, indicating sustained calling activity over a three-month period. One call came through during early morning hours (around 4:17 AM in December), while another occurred mid-morning (around 11:38 AM in October). Two calls went to voicemail, suggesting the caller made no attempt to leave messages. A contributor who tried calling back 03 9101 3537 reported the line immediately disconnected, raising questions about whether they reached a legitimate collection service or a spoofed number.
What to Do If You Receive a Call from 03 9101 3537
If 03 9101 3537 calls you:
- Do not: Agree to any payment, provide banking details, or confirm personal information on the first call
- Do: Hang up immediately if you hear an automated robotic voice with no option to speak to a person
- Do: Contact Latitude Bank directly using the phone number on your account statement or their official website to verify any debt before making payments
- Do: Block the number if calls continue after you request they stop
- Do: Be aware that legitimate debt collectors must identify themselves clearly and allow you to ask questions
Verify Claims Before Responding
If you believe you may owe a debt to Latitude, do not rely on information from 03 9101 3537. Instead, log into your Latitude account online or call the customer service number printed on your official statement. Scammers frequently spoof bank names to create urgency. Legitimate debt collectors are required by Australian Consumer Law to provide their name, business details, and the debt amount if requested during a call.
How to Report 03 9101 3537
If you receive unwanted calls from 03 9101 3537, you can report the activity to:
- ACMA (Australian Communications and Media Authority) - File a complaint at acma.gov.au about the robocall or unsolicited contact
- Do Not Call Register - Register your number at donotcall.gov.au to opt out of marketing calls (note: debt collectors may still call if you have an existing debt, but must comply with contact restrictions)
- Scamwatch - Report suspected scam activity at scamwatch.gov.au if you believe the caller is impersonating Latitude
- Latitude Bank directly - Contact Latitude to report the number if it's being used fraudulently in their name
- Reverseau - Share your experience with 0391013537 to help other Australians recognise this pattern
Help others by sharing your experience with (03) 9101 3537!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keep ringing me, when I answer it's an automated thing saying 'I don't understand you' then hangs up, reckon it breaches banking regulations
Latitude chasing payment
Latitude Bank with a robotic debt collector, no chance to respond
Tried calling back and got disconnected
Suspected spam, didn't bother leaving a message
Help others by sharing your experience with (03) 9101 3537!
WRITE A REVIEWFrequently Asked Questions
Is 03 9101 3537 a legitimate Latitude Bank number?
No confirmed reports indicate 03 9101 3537 belongs to Latitude's official customer service or collections team. One contributor who tried calling back 0391013537 reported immediate disconnection, which is not typical of legitimate business numbers. Always verify by calling Latitude directly using the number on your official statement rather than returning a call to 03 9101 3537.
What should I do if the call from 03 9101 3537 was an automated robocall?
Hang up immediately. Legitimate debt collectors use live operators who must allow you to ask questions and provide information. A fully robotic message from 0391013537 with no option to respond is a red flag. Block the number and contact Latitude directly to verify any debt independently of 03 9101 3537.
Can debt collectors call at unusual hours like 4 AM?
Legitimate Australian debt collectors are restricted by law in when they can contact you. A 4:17 AM call from 03 9101 3537 is outside normal business hours and inconsistent with regulated collection practices. This timing strengthens the likelihood that calls from 0391013537 may not be legitimate collections activity.
What does it mean if I can't call back 03 9101 3537?
One contributor reported that attempting to call back 0391013537 resulted in immediate disconnection. Legitimate businesses maintain active phone lines. This behaviour is inconsistent with genuine Latitude customer service and suggests the number may be spoofed or used for one-way automated dialling.
Should I provide payment details if 03 9101 3537 calls about a debt?
No. Do not provide banking information, card details, or even confirm your identity to 0391013537, especially if the call is automated. Instead, independently contact Latitude using the official number on your statement. Legitimate collectors will never pressure you to pay during a first call, and they must allow you to verify the debt separately.
How do I know if I actually owe Latitude a debt?
Log into your Latitude account online or contact Latitude's official customer service line (use the number on your statement, not 03 9101 3537). You can also request a written notice of debt, which legitimate collectors must provide. Do not rely on information from 0391013537 to determine whether you owe money-verify independently.