- Suspicious
- Spam
- Scam
03 9101 1157 (0391011157): One contributor reports a caller impersonating a power company, claiming knowledge of personal details and pushing commercial rate changes.
Power Company Impersonation Report for 03 9101 1157
A contributor has reported receiving a call from 03 9101 1157 (also written as 0391011157) where the caller impersonated a power company representative. The caller claimed the recipient needed to switch to a commercial rate and demonstrated knowledge of personal details to appear legitimate. This is a classic impersonation tactic designed to create false credibility before requesting sensitive information or pushing unwanted service changes.
The contributor's immediate response - hanging up and verifying directly with their actual power provider - is the correct approach. Legitimate utility companies do not cold call customers to pressure rate changes or request verification of already-known details.
What the Caller Claimed
According to the report, the caller from 0391011157 stated the recipient needed a commercial rate and referenced personal details about the account holder. The mention of "knowing all my details" suggests the caller either had obtained information from a data breach, was using common details to appear credible, or was fishing for confirmation of personal information during the call.
What to Do If You Receive a Call from 03 9101 1157
If 03 9101 1157 contacts you or you receive similar power company impersonation calls:
- Do not: Confirm personal details, account numbers, or payment information during unsolicited calls
- Do not: Agree to rate changes or service modifications without independently verifying the caller's identity
- Do: Hang up immediately
- Do: Call your power company directly using the number on your latest bill or their official website to verify any claimed account changes
- Do: Block the number if it calls again
How to Report 03 9101 1157
If you receive a scam call from 03 9101 1157 (0391011157), report it to Australian authorities:
- Scamwatch: scamwatch.gov.au - lodges reports with the ACCC
- ACMA (Australian Communications and Media Authority): acma.gov.au - handles complaints about telecommunications
- Your power provider: Report the impersonation directly to your actual utility company so they can alert customers
- Reverseau: Share your experience on this page to help other Australians identify patterns
Help others by sharing your experience with (03) 9101 1157!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Sounds like an AI message left on my voicemail, super weird
Bloke with a strong accent ringing about comparing electricity rates, very dodgy
Just rang this morning, don't say yes or no when they repeat your details back, definitely fraud
Pitch about 19% off your current provider, but needed me to grab a bill to show me savings. Makes no sense - they should know that already. Turned out to be third-party brokers
Sales call comparing electricity rates, not actually fraudsters, just comparing prices
Rang claiming to be the power company saying I need a commercial rate and they know all my details, hang up and call your actual provider
Help others by sharing your experience with (03) 9101 1157!
WRITE A REVIEWFrequently Asked Questions
How did the caller from 03 9101 1157 know my personal details?
The caller may have obtained your details from a data breach affecting utility customers, or used general information (like your suburb or common account holder names) to appear credible. Legitimate power companies already have your details on file and wouldn't need you to confirm them during a cold call. If you're concerned about a data breach, contact your power provider directly using the number on your bill and ask about recent security incidents involving 0391011157-type calls.
Should I provide account details if a caller from 0391011157 says they're from my power company?
No. Legitimate utility companies never ask you to confirm account details during unsolicited incoming calls. If someone claiming to be from your power company calls, hang up and call your provider directly using the number on your bill. This protects you even if the call seems legitimate.
Can I trust that 03 9101 1157 is a real power company number?
No. Scammers can use spoofed or legitimate-looking numbers to make calls appear genuine. The report about 0391011157 shows the caller impersonated a power company but was not actually from your utility provider. Never trust the displayed number - always verify by calling your provider independently.
What should I do if I already gave details to the 03 9101 1157 caller?
Contact your power provider immediately using the number on your bill and inform them of the call from 03 9101 1157. Ask them to check for any unauthorised changes to your account, monitor for suspicious activity, and confirm whether any rate changes have been applied. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Is 0391011157 a legitimate Victoria power company number?
Based on community reports, 0391011157 is associated with an Optus local service number in Victoria. However, scammers regularly spoof or misuse numbers. The report indicates this number was used for impersonating a power company. Do not assume any incoming caller is legitimate based on the number alone - verify independently.
What's the difference between this scam and a legitimate power company call?
Legitimate power companies: don't cold call to pressure rate changes, don't ask you to verify details you've already provided, and don't demand immediate action. The 03 9101 1157 call fits a scam pattern - impersonation, knowledge-dropping to appear credible, and pressure. When in doubt, hang up and call your provider using your bill.