- Scam
- Suspicious
Community reports for 03 9058 6697 (0390586697) describe fake council impersonation targeting NSW residents. Callers claim to be from Hume City Council with mismatched callback numbers.
Fake Council Impersonation Reports for 03 9058 6697
Two contributors have reported suspicious calls from 03 9058 6697 (also written as 0390586697) impersonating council authorities. Both reports describe callers claiming affiliation with Hume City Council, despite the recipients living outside Victoria. The pattern is particularly concerning because callers provide callback numbers that don't match legitimate council contact details, suggesting an attempt to intercept victims who try to verify the claim.
One contributor noted the call came via voicemail from 0390586697, with the caller asking to speak with another person entirely. This misdirected targeting is typical of bulk council impersonation operations that use outdated or mismatched contact lists. Both callers' telco already identified the number as spam, indicating 03 9058 6697 has been flagged by network filtering systems.
What Callers from 03 9058 6697 Claim
Reports indicate callers from 03 9058 6697 identify themselves as representatives from Hume City Council. In at least one instance, the caller was asking for a person who doesn't live at the recipient's address, suggesting caller lists may be outdated or harvested from public records without verification.
The critical red flag in these 0390586697 reports is the callback number discrepancy. One contributor explicitly verified that the number provided by the caller did not match actual Hume City Council contact details. This is a deliberate misdirection tactic - if a victim hangs up and tries to verify the caller's legitimacy by calling back the provided number, they may reach the scammer's confederate rather than genuine council staff.
Geographic Mismatch and Targeting Patterns
Both recipients of calls from 03 9058 6697 reported living in NSW, yet the callers claimed to represent a Victoria-based council (Hume City Council). One contributor specifically noted living approximately 10km from the Victoria border but remaining within NSW jurisdiction. This geographic inconsistency is a strong indicator of fraudulent activity, as legitimate council queries would typically target residents within their actual service area.
The allocation data confirms 0390586697 is registered as a local service number with Optus Networks in Victoria. However, the targeting of NSW residents suggests the number is being used for organised impersonation rather than legitimate local service purposes.
What to Do If You Receive a Call from 03 9058 6697
If 03 9058 6697 calls you:
- Do not: Provide personal information, confirm your name or address, or accept any urgent claims about council matters, rates, or compliance issues
- Do not: Call back any number provided by the caller, as it may connect you to the scammer's associate
- Do: Let the call go to voicemail if you don't recognise the number
- Do: If you need to verify council information, end the call and independently look up your actual council's official phone number from their website
- Do: Block 03 9058 6697 or 0390586697 after receiving a suspicious call
- Do: Report the number to your telco - both Optus and other carriers have spam blocking systems
What to Do If You Receive an SMS from 03 9058 6697
If you receive an SMS from 03 9058 6697 claiming to be from council:
- Do not: Click any links in the message
- Do not: Reply to the message or provide any information
- Do: Delete the message immediately
- Do: Forward the SMS to 0429 999 888 (ACMA spam reporting)
- Do: Block the number 0390586697 in your phone settings
How to Report 03 9058 6697
If you receive a call or message from 03 9058 6697, report it through these channels:
- Report to Scamwatch at scamwatch.gov.au - include details about what the caller claimed and any callback number they provided
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for impersonation of council or government bodies
- If you received an SMS, forward it to 0429 999 888
- Report the number to your telco - Optus, Telstra, Vodafone, and other carriers have abuse reporting processes
- If the call targeted you because of information breach or data exposure, consider reporting to cyber.gov.au
- Report your experience on Reverseau to contribute to our community intelligence about this number
Help others by sharing your experience with (03) 9058 6697!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Fake council scam attempt from that state again - Victoria. (we live in NSW about 10km away). Caller from (03) 9058 6697 from Victoria. Telco already flagged it is as a spam call. The call back number they gave was for a totally different council (I presume they think people don't check this stuff).
Voicemail from someone claiming to be from Hume City Council looking for another person. We don't live in Victoria, numbers don't match council details. Telco already flagged it
Help others by sharing your experience with (03) 9058 6697!
WRITE A REVIEWFrequently Asked Questions
Why would a Victoria council be calling someone in NSW about 03 9058 6697?
Legitimate councils only contact residents within their service area. If you received a call from 03 9058 6697 claiming to be from Hume City Council but you live in NSW, this is a clear indicator of fraud. The geographic mismatch is intentional - scammers use outdated or harvested contact lists without verifying location. Always be suspicious of council contact from outside your state.
What should I do if 0390586697 left a voicemail asking for someone else?
This is a common impersonation tactic. Scammers use bulk calling with outdated names to fish for personal information or to catch you off-guard. Do not call back 0390586697 or the number they provided. Instead, independently verify council contact details through your local council's official website and report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
The caller from 03 9058 6697 gave me a callback number for Hume City Council - should I call it back?
Do not call back any number provided by the caller from 03 9058 6697. Reports indicate the callback numbers given do not match legitimate Hume City Council details. This misdirection is deliberate - if you call the provided number, you may reach the scammer or an associate rather than genuine council staff. Always hang up and independently call your local council using details from their official website.
How do I verify if a call from 03 9058 6697 is actually from my local council?
Never trust contact details provided by the caller from 0390586697. Instead: (1) Hang up the call, (2) Wait 5-10 minutes, (3) Go to your council's official website and find their verified phone number, (4) Call that number to ask if they tried to reach you. Legitimate councils will have records of genuine contact attempts. Contributors who called the actual Hume City Council confirmed that 03 9058 6697 is not associated with them.
What does 'impersonation' mean in the context of 0390586697?
Impersonation means the caller from 0390586697 falsely claims to represent Hume City Council or another council authority. The reports show callers identifying themselves as council staff when they are not. This is illegal fraud under Australian consumer protection laws. If you believe you were targeted by impersonation from 03 9058 6697, report it to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).
Why has my telco flagged 03 9058 6697 as spam if it's a legitimate Optus local number?
The phone number 0390586697 is allocated to Optus as a local service number in Victoria, but the allocation itself doesn't guarantee legitimate use. Telcos flag numbers based on complaint patterns and usage behaviour. When multiple reports describe impersonation and mismatched council details from 03 9058 6697, telco spam filters recognise this pattern and mark it as spam. Trust your telco's spam flag and block the number.