03 9028 8011 - Scam Warning: NBN Related Phone Scam

• Suspicious
• Scam

Beware of calls from 03 9028 8011, a phone number that users report as a scam targeting individuals regarding National Broadband Network services. Learn how to handle unsolicited calls and protect yourself.

Identifying the Danger of 03 9028 8011

The phone number 03 9028 8011 / 0390288011 has been flagged by multiple users as a source of telemarketing scams, specifically in relation to the National Broadband Network (NBN). The calls typically involve individuals posing as representatives from well-known telecommunications companies, like Telstra, claiming that urgent action is needed regarding a supposed modem upgrade, often accompanied by high fees and pressure tactics.

Nature of the Scam

According to user reports from November 2017, a caller identified as "Grace" from Telstra attempted to convince victims to purchase a new modem for a hefty $500, which is particularly concerning given that the NBN is often available at no cost to setups under standard conditions. Such tactics are classic examples of a scam designed to exploit individuals’ urgency and lack of information.

What to Look Out For

• High-pressure sales tactics: Victims were told that they must act immediately to reap benefits such as free installation that may not actually be available.
• False incentives: Offering discounts based on the caller’s perceived financial situation is a red flag and a manipulative tactic.
• Misleading information: Potentially providing misinformation about service availability is common in telemarketing scams, as highlighted by victims confirming that their area wouldn’t see NBN until much later.

How to Handle Calls from 03 9028 8011

Should you receive a call from 03 9028 8011 / 0390288011, here’s how to protect yourself:

• Do not provide personal information: Never share financial or personal details with the caller.
• Hang up and verify: If you feel uncertain, hang up on the caller and contact your telecommunications provider directly using previously known contact details.
• Report the number: Use platforms like Reverseau to report and search for information related to unwanted or suspicious calls.

Conclusion

The phone number 03 9028 8011 / 0390288011 is not a reputable source of information regarding the NBN. It’s crucial for consumers to remain vigilant and educated about these scams to ensure their safety and security. If you have received a call from this number or have concerns about other unsolicited calls, you might consider using a Reverse Phone Lookup Australia to identify the caller's authenticity. Stay aware and safeguard your information!