03 9022 7553 - 0390227553: Telstra Impersonation Report

• Scam

Community report for 03 9022 7553 (0390227553): Caller claimed to be from Telstra, used aggressive tone, and provided a robotic looping message when called back.

Telstra Impersonation Report for 03 9022 7553

One contributor has reported a suspicious call from 03 9022 7553 (also written as 0390227553) where the caller claimed to be from Telstra. The contributor answered the call when groggy and noted the caller was rude in their approach. When the contributor attempted to verify the call by calling back the number 03 9022 7553, they reached only a robotic looping message rather than a Telstra representative, suggesting the number may not be a legitimate Telstra contact point.

This type of impersonation attempt is a common tactic used by scammers targeting Australian phone users. The use of a local VIC service number adds a layer of credibility that scammers exploit to make their calls appear legitimate.

What the Caller from 03 9022 7553 Claimed

According to the report, the caller identified themselves as being from Telstra. The contributor noted the caller displayed an aggressive or rude manner during the interaction. The specifics of what the caller was attempting to achieve or what they claimed about the contributor's account were not detailed in the report, but the impersonation attempt and aggressive tone are consistent with scam methodology.

Red Flags in This Call

• Impersonation: Caller falsely claimed to be from Telstra
• Aggressive tone: The caller was reported as rude, which is atypical of legitimate customer service
• Robotic callback: When called back, 03 9022 7553 produced only a robotic looping message, not a real Telstra agent
• Lack of verification: A genuine Telstra representative would have provided verifiable contact details

What to Do If You Receive a Call from 03 9022 7553

If 03 9022 7553 calls you claiming to be from Telstra or another service provider:

• Do not: Provide personal details, passwords, account numbers, or banking information
• Do not: Return the call to the number shown on your caller ID
• Do: Hang up immediately and contact Telstra directly using the number on your bill or their official website
• Do: Block the number 0390227553 in your phone settings
• Do: Report the call to Scamwatch at scamwatch.gov.au

How to Report 03 9022 7553

If you have received a call from 03 9022 7553, report it to Australian authorities and contribute to community safety:

• Scamwatch: Report the call at scamwatch.gov.au, run by the ACCC
• ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au
• Telstra: Contact Telstra directly to report the impersonation attempt using the contact details on your account or their official website
• Reverseau: Share your experience on Reverseau to help other Australians identify this number

Protecting Yourself from Telstra Impersonation Scams

Telstra impersonation is a persistent scam tactic. Legitimate Telstra representatives will never cold-call demanding personal information or passwords. If you receive an unexpected call claiming to be from Telstra about account issues, billing problems, or service disruptions, always verify by hanging up and calling Telstra back on the number listed on your official bill or their publicly listed customer service line. Never use a callback number provided by the caller claiming to be from Telstra.

Frequently Asked Questions