- Scam
- Uncertain
- Suspicious
Community reports for 03 9022 5518 (0390225518) describe Telstra impersonation scam claiming personal data exposure. Caller pressured victims not to hang up.
Telstra Impersonation Scam Reports for 03 9022 5518
One contributor has reported a Telstra impersonation scam from 03 9022 5518 (also written as 0390225518). The caller claimed to be a Telstra technician and stated that the recipient's personal information had been made public, requiring immediate intervention to secure it. This is a classic social engineering tactic designed to create alarm and compliance.
The contributor was given a name and employee number when requesting verification details, which added surface credibility to the impersonation. However, the caller then employed a pressure tactic, warning that if the call was disconnected, assistance would no longer be available. This artificial urgency is a hallmark of impersonation scams targeting Australian households.
What the Caller from 03 9022 5518 Said
According to the report, the caller claiming to represent Telstra made the following claims:
- Stated they were a Telstra technician
- Claimed the recipient's information was public and needed to be made private
- Provided a name and employee number when asked for verification
- Warned that hanging up would result in loss of assistance
The threat of lost support if the call disconnects is designed to prevent the recipient from independently verifying the caller's legitimacy with Telstra directly. This is a pressure tactic used to keep victims on the line and compliant.
Additional Activity on 0390225518
Beyond the primary impersonation report, two other reports mention 03 9022 5518. One contributor received a missed call with no voicemail on 8 December. A second report describes a different interaction where the caller asked which electricity company the recipient used; when the recipient declined, the caller persisted in asking which provider supplied their power. This persistence after initial refusal suggests potential information-gathering for other scams or targeted sales activity.
What to Do If You Receive a Call from 03 9022 5518
If 03 9022 5518 calls you:
- Do not: Provide personal information, banking details, passwords, or confirm your identity
- Do not: Follow instructions to download software, access your computer, or visit websites
- Do not: Stay on the line if pressured not to hang up
- Do: Hang up immediately if the caller claims urgency or threatens loss of service
- Do: Contact Telstra directly using the number on your bill or their official website to verify any claims
- Do: Block 0390225518 in your phone settings if you receive repeat calls
How to Report 03 9022 5518
If you've been contacted by this number, report it to Australian authorities:
- Report the scam to Scamwatch at scamwatch.gov.au
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- If you provided financial information, contact your bank or payment provider immediately
- Report to Services Australia if myGov or government services were mentioned at servicesaustralia.gov.au
- Report the number on Reverseau to help other Australians identify this threat
Help others by sharing your experience with (03) 9022 5518!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
I just got a call from this number stating they were a Telstra technician saying that all my information was public and I needed their help to make it private. I asked for his name and employee number as I wanted to verify with Telstra, which he gave me but then said that if I hung up he would not be able to help me. Scam. Be careful.
Unknown number called on the 8th, didn't leave a message
Called asking which electricity company I'm with, I said no thanks but they kept nagging which company, felt dodgy
Help others by sharing your experience with (03) 9022 5518!
WRITE A REVIEWFrequently Asked Questions
Can Telstra contact me about public personal information?
Legitimate Telstra communications will never claim your information is public or pressure you not to hang up. If you're concerned about your data, hang up and call Telstra directly on 133 200 or visit telstra.com.au. The caller from 03 9022 5518 (0390225518) used a false sense of urgency to prevent verification - a classic scam indicator.
Should I verify the caller's employee number?
An employee number alone is not sufficient verification, especially when provided by the caller themselves. The contributor who received the call from 03 9022 5518 correctly asked for details, but the caller was already executing the scam. Always hang up and call the company directly using a number you look up independently - never use contact details provided by an unsolicited caller.
Why did the caller from 0390225518 warn against hanging up?
This is a manipulation tactic. Legitimate organisations never threaten to withdraw help if you disconnect. The warning that 'if you hang up I won't be able to help' is designed to prevent you from independently verifying the caller's identity. Real Telstra support can always be reached at a later time through official channels.
What should I do if the caller asked about my electricity provider?
The second report about 03 9022 5518 involved a caller asking which electricity company the recipient used, then pushing for specific information when initially declined. This could be information-gathering for follow-up scams or targeted sales. Don't volunteer this information to unsolicited callers - legitimate providers already have this data on file.
Is 03 9022 5518 definitely a scam number?
Community reports indicate 0390225518 has been used for Telstra impersonation with pressure tactics designed to prevent verification. One report is scam, one is spam (electricity company inquiry), and one is unconfirmed. The impersonation report is particularly concerning as it demonstrates organised social engineering. Block the number and report any contacts to Scamwatch.
What if I already gave information to a caller from 03 9022 5518?
Contact your bank or service providers immediately if you shared banking details, passwords, or personal identification numbers. Monitor your accounts for unauthorised activity. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If the caller mentioned government services, also report to Services Australia at servicesaustralia.gov.au to protect your myGov account.