- Scam
One contributor reports a scam call from 03 9022 3899 (0390223899) falsely claiming to be MasterCard security and EFTPOS Debit. Callback number doesn't exist.
Payment Card Impersonation Report for 03 9022 3899
A single contributor has reported receiving a scam call from 03 9022 3899 (also written as 0390223899) involving impersonation of payment card security services. The caller initially claimed to represent MasterCard security before pivoting to suggest they were from EFTPOS Debit. The contributor found the call suspicious and attempted to verify the caller's identity by ringing back, only to discover the number provided doesn't actually exist, confirming the deceptive nature of the contact.
What the Caller from 03 9022 3899 Claimed
The contributor reported that the caller from 0390223899 implied affiliation with MasterCard security services. The strategy of name-dropping recognised payment brands is a common tactic used to establish false credibility during scam calls. The caller then shifted their claim to EFTPOS Debit, which suggests an attempt to create confusion or test which organisation name would prompt the contributor to engage further.
The non-existent callback number is a strong indicator this was a scam rather than a legitimate security inquiry. Genuine payment card companies provide verifiable contact details and encourage customers to hang up and call official numbers listed on the back of their card or their official website.
Report Details and Verification
The report for 03 9022 3899 came through as an answered call, meaning the contributor engaged with the caller long enough to identify the suspicious claims. This engagement allowed the contributor to attempt verification by calling back the provided number, which is exactly the right response and confirmed the scam when no such service existed at that contact point.
The number 0390223899 is allocated as a local service in Victoria via NetSIP Pty Ltd, which does not necessarily indicate the caller's actual location or legitimacy, as VoIP services can be spoofed or misused.
What to Do If You Receive a Call from 03 9022 3899
If 03 9022 3899 or 0390223899 calls you claiming to be from MasterCard, EFTPOS Debit, or any other payment service:
- Do not: Provide card details, PIN, CVV, expiry date, or any personal financial information
- Do not: Trust the caller's claim of being from a payment organisation
- Do: Hang up immediately and independently verify by calling the official number on the back of your card or the organisation's official website
- Do: Block the number 03 9022 3899 in your phone if the call repeats
- Do: Report the call to ACMA and Scamwatch with as many details as you can remember
How to Report 03 9022 3899
If you've received a suspicious call from 03 9022 3899 (0390223899) claiming to be from MasterCard, EFTPOS, or any financial service, report it to Australian authorities:
- Scamwatch: scamwatch.gov.au - Report the scam and check for alerts about similar numbers
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about the misleading call
- Your bank or payment provider: Contact your actual card issuer directly to report the impersonation attempt
- Reverseau: Add your report to help other Australians identify this number
Help others by sharing your experience with (03) 9022 3899!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Weird call - implied that they were initially MasterCard security and then EFTPOS Debit. Tried to call back and number doesn't exist.
Help others by sharing your experience with (03) 9022 3899!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from MasterCard or EFTPOS Debit when calling 03 9022 3899?
Scammers use well-known payment brand names to establish instant credibility and lower your guard. When you hear 'MasterCard security,' you're more likely to believe the call is legitimate. The contributor who received the 0390223899 call noted the caller switched between MasterCard and EFTPOS Debit claims, suggesting they were testing which name would be most effective at getting the target to engage.
What should I do if 03 9022 3899 calls me?
Hang up immediately without providing any information. Do not confirm your name, card details, or even that you have an account with the claimed organisation. The best approach is to independently verify by finding the official number yourself (on your card, bank statement, or official website) and calling that number to ask if there was a security alert. A genuine MasterCard or bank inquiry would never require you to provide sensitive details during an unsolicited incoming call.
How do I verify if a call claiming to be from a payment card company is real?
Never rely on the phone number the caller provides. Instead, hang up and call the official customer service number listed on your card, your statement, or the official website of 03 9022 3899's claimed organisation. Legitimate payment companies expect and encourage this verification step. If there was a genuine security issue, it will appear in your account when you call the official number yourself.
Why did the contributor's callback to 03 9022 3899 not connect?
The number provided by the scammer (0390223899) doesn't actually exist, which is a classic scam indicator. Scammers may give fake callback numbers to prevent customers from verifying their claims. This is exactly why you should never call back a number provided by an unsolicited caller claiming to be from your bank or payment provider. Always use an official number you find independently.
Should I report the 03 9022 3899 call to my bank as well as ACMA?
Yes, contact both. Report to Scamwatch and ACMA at acma.gov.au for the misleading and scam nature of the call. Separately, contact your actual card issuer (MasterCard, your bank, or EFTPOS provider) directly to report that someone impersonating them called from 0390223899. This helps them track impersonation attempts and protect other customers.
What does it mean that 03 9022 3899 is allocated to NetSIP Pty Ltd in Victoria?
The allocation shows that 0390223899 is a VoIP (internet-based) number registered through NetSIP Pty Ltd. However, this allocation data does NOT mean the call originated from Victoria or that the caller is who they claim to be. VoIP numbers can be spoofed, and scammers often use VoIP services to mask their real location and identity. The allocation is just technical infrastructure information, not a guarantee of legitimacy.