- Scam
- Spam
- Uncertain
- Suspicious
03 9022 3897 (0390223897): Contributors report callers impersonating CBA, ANZ, and PayPal demanding security codes and card details with high-pressure tactics.
Bank Impersonation Reports for 03 9022 3897
Three contributors have reported scam calls from 03 9022 3897 (also written as 0390223897) involving callers impersonating major Australian banks. The pattern is consistent across reports: callers claim urgent account issues and request sensitive financial information including security codes, card numbers, and expiry dates.
What makes these calls particularly deceptive is the caller switching tactics mid-conversation. One contributor from Victoria reported that when they stated they weren't a CBA customer, the caller pivoted to claiming they were from ANZ's fraud team. Another report describes a PayPal impersonation call where the caller used a foreign accent and became aggressive when the contributor requested email verification instead of providing their card details over the phone.
What Callers from 03 9022 3897 Request
Contributors describe callers from 0390223897 making urgent claims about account activity and immediately requesting sensitive information. Specific requests noted in reports include:
- Security codes or verification codes for banking apps
- Credit card numbers and expiry dates
- Confirmation of "hefty charges" on accounts
- Verification of personal payment details
The caller behaviour suggests a rehearsed script. When contributors questioned the legitimacy of calls to 03 9022 3897 or requested alternative verification methods, callers responded with pushiness or aggression rather than providing reassurance. One contributor noted the caller became evasive when challenged, while another reported the accent seemed deliberately obscured or non-Australian.
Call Patterns and Timing
Reports about 03 9022 3897 span from early November through late November 2025, with calls arriving at various times including early morning hours (03:24, 04:41, 06:30, 06:52). The pattern of multiple scam attempts from 0390223897 over a concentrated period suggests either repeated targeting of the same victims or systematic dialling of contact lists.
All six reports came through answered calls or missed calls, indicating the number is actively dialling. One contributor who missed the call from 03 9022 3897 reported no voicemail was left, which aligns with common scam practice of avoiding recorded evidence.
What to Do If You Receive a Call from 03 9022 3897
If 03 9022 3897 calls you:
- Do not: Provide any card numbers, expiry dates, security codes, or CVV numbers over the phone
- Do not: Confirm personal details or account information the caller mentions
- Do not: Follow the caller's instructions to hang up and "call back" on a number they provide
- Do: Hang up immediately if the caller claims to be from your bank
- Do: Contact your bank directly using the number on your card or official banking app to verify any claims
- Do: Block 0390223897 if the call repeats
- Do: Remember that legitimate banks never ask for security codes or card details via unsolicited calls
How to Report 03 9022 3897
If you receive calls from 03 9022 3897 (0390223897), report them to:
- Scamwatch: scamwatch.gov.au - report bank impersonation scams and document what the caller claimed
- ACMA (Australian Communications and Media Authority): acma.gov.au - file a complaint about the unwanted call
- ReportCyber: cyber.gov.au - if the scam involved attempting to compromise your online accounts or financial systems
- Your bank directly: Call the number on the back of your card or in your banking app to report the impersonation attempt
- Reverseau: Help other Australians by contributing your experience with 03 9022 3897 to the community reports
Help others by sharing your experience with (03) 9022 3897!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from CBA asking for security code, switched to ANZ fraud team when I said I wasn't with them
Just another spam call
Got a call but nothing left behind
Claimed to be PayPal about urgent payment on account, weird accent, got pushy when I asked for email instead
Dodgy, looks like they're trying to rip people off
call trying to verify a hefty charge on my account, wanted my card number and expiry date
Help others by sharing your experience with (03) 9022 3897!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from multiple banks in one call?
When a contributor to 03 9022 3897 reports told the caller they weren't a CBA customer, the caller switched to claiming to be from ANZ fraud team instead. This flexibility suggests the scammer is working from a list of common banks and will match whichever institution the target mentions or doesn't deny. It's a tactic to keep the call alive and eventually extract information. Real banks don't change identity mid-call.
Should I provide a security code if a caller from 0390223897 claims to be verifying my account?
Never. Reports about 0390223897 show multiple instances of callers specifically requesting security codes. Legitimate banks including CBA, ANZ, and PayPal will never ask for security codes, verification codes, or CVV numbers via phone. If you receive such a request from 03 9022 3897, hang up and call your bank directly using the number on your card.
What should I do if 03 9022 3897 knows my name and partial account details?
Knowing your name and basic information does not make a caller legitimate. Scammers often obtain this data from data breaches or public records. If 03 9022 3897 calls claiming urgent action is needed on your account, do not engage. Hang up and contact your bank directly using official contact details. Do not use any phone number the caller provides.
Why did the caller from 0390223897 become aggressive when I asked for email verification?
One contributor reported the PayPal impersonator from 0390223897 became pushy when they requested email verification instead of providing card details over the phone. Scammers need you to comply quickly before you verify. When you ask for alternative verification methods or want to slow down the process, their script breaks down and they often show frustration or aggression. This is a strong signal the call is fraudulent.
Is it safe to call back a number if 03 9022 3897 left a voicemail?
No. One contributor received a missed call from 03 9022 3897 with no voicemail left, which is typical of scam calls that avoid leaving recorded evidence. If you're concerned about a legitimate banking issue, never call back a number from a missed call. Instead, use the verified contact number on your card or official banking app. Calling back 0390223897 could connect you to a scammer's accomplice.
Why are calls from 03 9022 3897 arriving at odd hours like 4am?
Reports about 0390223897 show calls arriving at 03:24 and 04:41 in the early morning hours. Scammers often dial at times when people are groggy and less likely to think critically before providing information. Early morning and late evening calls also avoid peak hours where legitimate business calls typically occur. If 03 9022 3897 calls you at an unusual hour claiming urgency, treat it as a major red flag.