- Suspicious
- Uncertain
03 9022 2291 (0390222291): Contributors report calls impersonating Telstra, requesting personal details and claiming internet security issues. 2 reports from Victoria.
Personal Information Requests from 03 9022 2291
Two contributors have reported calls from 03 9022 2291 (also written as 0390222291) involving suspicious requests for personal details. The number is allocated as a local service in Victoria through NetSIP Pty Ltd. One caller specifically claimed to represent Telstra, citing internet connection security concerns as a pretext to extract information.
The pattern across both calls from 0390222291 centres on persistence in seeking personal information despite contributor resistance. One contributor noted the caller already possessed their address, suggesting prior data access or targeted calling against known customer databases.
What Callers from 03 9022 2291 Say
The Telstra impersonation call from 03 9022 2291 focused on internet privacy and connection security. The caller claimed the contributor's internet connection wasn't private, using this as justification to request personal details.
In the second report about 0390222291, the contributor described the caller as vague about their purpose while persistently pushing for personal information. When the contributor refused to provide details, the caller disconnected rather than pursue further conversation.
Both calls suggest a script-driven approach with personal information extraction as the clear objective, though the justification and urgency differed between calls from 03 9022 2291.
Report Patterns and Timing
The two reports arrived within two weeks of each other in late October and early November. Both calls were answered directly by contributors, indicating active calling rather than voicemail drops. One contributor received the call early morning (around 4:40 AM on 2 November), while the other reported contact near midnight on 19 October.
The unusual timing of the early morning call from 03 9022 2291 may indicate overseas operation or automated calling systems, though the caller was able to reference specific subscriber information and make real-time conversation adjustments.
What to Do If You Receive a Call from 03 9022 2291
If 03 9022 2291 calls you:
- Do not: Confirm your name, address, date of birth, bank details, or any identifying information
- Do not: Acknowledge whether you are a Telstra customer or have any specific service
- Do not: Agree to remote access requests or permission for account changes
- Do: Hang up immediately if the caller cannot identify their employer and department
- Do: Contact Telstra directly using the phone number on your bill or Telstra's official website to verify any account claims
- Do: Block 0390222291 on your phone if the call repeats
Legitimate service providers will never call to request personal information without your prior request for contact. If you initiated a support inquiry, verify the caller's identity by ending the call and ringing the company's official number.
How to Report 03 9022 2291
If you receive unwanted calls from 03 9022 2291 or 0390222291, report the incident to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Report suspected scams and impersonation attempts
- ACMA (Australian Communications and Media Authority): acma.gov.au - Complaint centre for unwanted calls and misleading conduct
- Telstra directly: If you are a Telstra customer, report the impersonation through your account or contact 133 200 to flag fraudulent calls in your name
- Reverseau: Contribute your experience with 03 9022 2291 to help other Australians identify this number
Help others by sharing your experience with (03) 9022 2291!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
claims to be from Telstra saying internet connection isn't private, had my address
Bloke was vague, kept pushing for personal info, hung up after enough of it
Help others by sharing your experience with (03) 9022 2291!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9022 2291 already know my address?
The caller may have obtained your address from a public database, previous data breach, or by cross-referencing your phone number with publicly available customer records. This is common in targeted scams. If you're a Telstra customer, your address may be associated with your account. Do not assume the caller is legitimate just because they have some of your details - it's a common tactic used by scammers calling 0390222291 to build false credibility.
Should I call back 03 9022 2291 if I missed the call?
No. Do not return calls to 03 9022 2291 or 0390222291. Scammers sometimes use callback scams where the number appears legitimate but connects you to a premium service line or another scam operation. If you need to contact a company the caller claimed to represent, find the official number on their website or your bill and initiate the call yourself.
What should I do if the caller from 03 9022 2291 mentioned my internet connection isn't private?
This is a known scam tactic. Internet connection privacy is not something a legitimate company verifies through unsolicited calls. Telstra will never call claiming your connection isn't private as a reason to extract personal information. If you're concerned about your internet security, contact Telstra directly at 133 200 using the number on your bill, not through any incoming call from 0390222291.
The caller from 03 9022 2291 hung up when I refused to give information - does that mean it's safe?
Not necessarily. As one contributor experienced, scammers calling 0390222291 will disengage when they sense resistance, then move to the next target. The fact that they hung up suggests they were running a numbers game rather than pursuing a single victim. Block the number and remain vigilant for similar calls from other numbers using identical scripts.
Is 03 9022 2291 definitely a scam or could it be a real business?
The number is allocated as a local service in Victoria through NetSIP Pty Ltd, but this doesn't guarantee legitimacy - VoIP numbers are frequently used by scammers. The two reports show consistent patterns of impersonation (claiming to be Telstra) and unsolicited requests for personal information, both classic scam behaviours. No legitimate Telstra contact would pressure you for personal details over an unsolicited call to 0390222291.
Should I report this to Telstra even if I didn't give any information?
Yes. Report the call from 03 9022 2291 to Telstra at 133 200 or through your account even if no information was compromised. This helps them track impersonation attempts and alert other customers. You should also report to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au to create a record of scam activity for 0390222291 and assist authorities in building cases against the operators.