03 9022 2240 - 0390222240: Telstra Impersonation Reports

• Uncertain
• Scam

Community reports for 03 9022 2240 (0390222240): Callers impersonating Telstra claiming IP address compromise, requesting personal information.

Telstra Impersonation Reports for 03 9022 2240

Two contributors have reported calls from 03 9022 2240 (also written as 0390222240) involving impersonation of Telstra. The reports indicate callers claiming network security issues as a pretext to extract personal information from recipients. This Melbourne-based number is registered to a NetSIP service provider, commonly used for VoIP routing that scammers exploit to mask their true origin.

What Callers from 03 9022 2240 Claim

One contributor who answered a call from 03 9022 2240 reported the caller claimed there was a problem with their IP address and that it had been compromised. The caller identified themselves as representing Telstra, then attempted to obtain personal information by asking security questions. When the contributor became suspicious and refused to engage, they hung up immediately.

Another report about 0390222240 describes a missed call from the same number. The contributor deliberately did not return the call, recognising that acknowledging the number would confirm their line was active and potentially result in follow-up contact attempts.

Report Patterns and Timing

Both reports to date occurred within hours of each other in late October 2025. One call reached an answering contributor during mid-morning, while the other came through as a missed call. The rapid succession suggests either targeted calling or automated dialling of batches of numbers. Both contributors took immediate action to protect themselves: one hung up when personal information was requested, the other deliberately avoided returning the call and then blocked the number entirely.

What to Do If You Receive a Call from 03 9022 2240

If 03 9022 2240 calls you:

• Do not: Answer questions about your personal details, IP address, internet connection, or banking information
• Do not: Allow remote access to your computer or device
• Do not: Return the call if you miss it
• Do: Hang up immediately if the caller claims to be from Telstra, your bank, or any government agency
• Do: Verify any urgent claims by calling the official Telstra customer service number from your bill or the Telstra website directly
• Do: Block 0390222240 and report it to your phone provider

How to Report 03 9022 2240

If you receive a call from 03 9022 2240 or 0390222240 claiming to represent Telstra or claiming your IP address is compromised:

• Report it to the Australian Communications and Media Authority (ACMA) at acma.gov.au
• Report it to Scamwatch at scamwatch.gov.au with details of what the caller claimed
• Contact Telstra directly through their official website or your account to verify if any legitimate contact was made
• Report the incident on Reverseau to help other Australians identify this number

Frequently Asked Questions