- Scam
Community reports for 03 9022 0390 (0390220390) describe callers impersonating bank staff, claiming unauthorised card transactions and pressuring for personal details.
Bank Impersonation Reports for 03 9022 0390
Contributors have flagged 03 9022 0390 (also written as 0390220390) for aggressive bank impersonation attempts. One report describes a caller claiming to represent the recipient's bank, alleging unauthorised transactions on credit cards and creating artificial urgency to extract sensitive information. The caller could not provide specifics about which card was compromised until the contributor agreed to share personal details, a classic social engineering tactic.
The second report involving 0390220390 adds further suspicion. When the contributor called back, they encountered silence followed by a male voice identifying himself as 'Shaun' who thanked them for calling back, suggesting an organised callback trap designed to confirm active numbers.
What Callers from 03 9022 0390 Claim
According to community reports, callers from 03 9022 0390 impersonate bank representatives and claim your credit cards face immediate risk due to unauthorised transactions. The reported approach involves creating panic about fraud, then withholding specific details until you provide personal information such as card numbers, expiry dates, CVV codes, or online banking credentials.
One contributor noted the caller refused to identify which card was affected until personal details were shared, a manipulation technique designed to lower defences. The callback trap reported for 0390220390 suggests organised scam operations testing numbers and confirming live targets for follow-up contact.
Report Patterns and Timing
Both reports for 03 9022 0390 were answered calls rather than voicemails, indicating the scammers are reaching targets who pick up. The first report came in November 2025, while the callback attempt occurred earlier in August 2025, suggesting repeated contact attempts from this number. The allocation data shows 0390220390 is registered as a local service through NetSIP Pty Ltd in Victoria, lending false legitimacy to the impersonation.
What to Do If You Receive a Call from 03 9022 0390
If 03 9022 0390 calls you:
- Do not: Provide any personal information, card details, passwords, or one-time codes, even if the caller claims urgency
- Do not: Call back the number if you end the call - legitimate banks will never ask you to call back unsolicited
- Do not: Confirm your identity, date of birth, or account details to verify who you are
- Do: Hang up immediately and independently contact your bank using the number on your bank statement or official website
- Do: Ask your bank directly whether they initiated contact or whether any fraud occurred on your accounts
- Do: Block 0390220390 in your phone settings and report the number
How to Report 03 9022 0390
If you've received calls from 03 9022 0390 or 0390220390, report this activity to Australian authorities:
- Scamwatch: Report the impersonation and fraud attempt at scamwatch.gov.au - include the date, time, and what the caller claimed
- ACMA: Lodge a complaint about this phone number with the Australian Communications and Media Authority at acma.gov.au
- Your bank: Contact your bank immediately using the number on your card to report the impersonation attempt and verify your accounts are secure
- ReportCyber: If you disclosed any personal information, report the incident at cyber.gov.au
- Reverseau: Add your experience with 03 9022 0390 to our community reports to help other Australians identify this scam
Why Bank Impersonation Works and How to Protect Yourself
Bank impersonation succeeds because callers exploit urgency and fear about fraud. Legitimate banks have systems to verify your identity without demanding you provide sensitive information first. If you're ever uncertain about a call claiming to be from your bank, end the call and ring the official number on your card, statement, or the bank's official website.
Never assume a caller has legitimate information just because they know your name or suburb - this data is widely available through data breaches. The scammers behind 03 9022 0390 are counting on panic to override your caution.
Help others by sharing your experience with (03) 9022 0390!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Some Indian saying she was from my bank and said my credit cards were in danger and has unauthorised transactions. Asked which one and she couldn't say unless I gave her my details.
Scamming c.nt.
Called back and got silence, then a guy named Shaun said 'thanks for calling back'
Help others by sharing your experience with (03) 9022 0390!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9022 0390 refuse to tell me which card was compromised?
This is a classic social engineering tactic. By withholding specifics, the scammer forces you to provide personal details 'to verify your identity'. Legitimate banks already have your account information and can tell you exactly which card has activity without asking you to confirm details first. If 0390220390 calls claiming fraud, hang up and call your bank independently.
Should I call back 03 9022 0390 to verify if the call was real?
No. Never call back a number that initiates unsolicited contact claiming to be your bank. One contributor who called back 0390220390 was greeted with silence, then a voice thanking them for calling back, confirming the number was actively running a scam operation. Always independently verify by calling your bank's official number from your card or statement.
How do I verify if 03 9022 0390 is actually my bank?
Do not verify through the number that called you. End the call, then independently contact your bank using the number on your debit or credit card, your account statement, or the official bank website. Ask whether they initiated contact or whether any unusual activity occurred on your accounts. Your bank will confirm they did not call from 0390220390.
What personal information should I never give over the phone to 03 9022 0390?
Never provide: full credit card numbers, expiry dates, CVV security codes, PIN numbers, passwords, online banking credentials, date of birth, Medicare number, tax file number, or one-time verification codes. Legitimate banks will not ask for these details during unsolicited calls. If 03 9022 0390 requests any of these, it is a scam.
Is 03 9022 0390 definitely a scam or could it be a legitimate bank?
Community reports indicate 0390220390 is impersonating a bank rather than calling from one. The caller could not provide specifics about your accounts, used high-pressure tactics, and demanded personal information before identifying which card was at risk. Legitimate banks verify your identity through systems they control, not by demanding you confirm sensitive details to unknown callers.
What should I do if I already gave information to the caller from 03 9022 0390?
Contact your bank immediately using the official number on your card. Inform them you may have been compromised by a scam call from 0390220390. Ask them to monitor your accounts for fraudulent activity and consider freezing or replacing your cards. Report the incident to Scamwatch at scamwatch.gov.au and ReportCyber at cyber.gov.au, and lodge a complaint with ACMA at acma.gov.au.