03 9022 0264 - 0390220264: Bank and Telstra Impersonation Reports

• Scam
• Suspicious

03 9022 0264 (0390220264): Contributors report impersonation calls from callers claiming to represent Commonwealth Bank and Telstra. Mixed with silent call activity.

Bank and Telstra Impersonation Reports for 03 9022 0264

Three contributors have reported suspicious activity from 03 9022 0264 (also written as 0390220264), with a clear pattern of impersonation targeting major Australian financial and telecommunications services. Two reports describe callers claiming affiliation with Commonwealth Bank and Telstra Support respectively, while a third flagged the number for silent call behaviour.

The impersonation reports are particularly concerning because contributors receiving calls from 0390220264 report callers identifying themselves as representatives from services they don't even use. One contributor specifically noted the caller claimed to be from Telstra Support despite having no Telstra account, a classic misdirection tactic used to lower suspicion before requesting account details or payment information.

What Callers from 03 9022 0264 Claim

Contributors describe callers from 03 9022 0264 using official-sounding identities to establish credibility. One report documents a caller claiming to represent Commonwealth Bank, while another describes an Indian woman identifying herself as Telstra Support staff. The second approach is particularly deceptive because the contributor had no existing relationship with Telstra, yet the caller still pursued the interaction.

The silent call report about 0390220264 adds another dimension to the pattern. The contributor answered the call to silence, then attempted to return the call without success. This type of behaviour often precedes callback scams, where the initial silent call is designed to prompt a return call to a premium or monitored line.

Report Patterns and Timing

All three reports of 03 9022 0264 were answered calls, suggesting the number is actively dialling and connecting to recipients. The reports span a 9-day window in mid-to-late November, with one call recorded on 21 November, another on 18 November, and a third on 13 November. This clustering pattern suggests active campaign behaviour rather than isolated incidents.

The allocation data shows 0390220264 is registered as a local service in Victoria through NetSIP Pty Ltd, which can make the number appear legitimate to caller ID systems. This legitimacy masking combined with impersonation claims suggests sophisticated caller spoofing rather than genuine service provider activity.

What to Do If You Receive a Call from 03 9022 0264

If 03 9022 0264 calls you:

• Do not: Provide personal information, account details, passwords, or banking credentials. Do not confirm or deny account ownership with the caller. Do not return the call if it disconnects.
• Do: Hang up immediately if the caller claims to represent your bank or service provider. Verify the call independently by looking up the official phone number on your bank or service provider's website and calling that number directly. Block 0390220264 on your phone.
• Verify separately: Legitimate banks and telecommunications providers will never ask for passwords or full account details during unsolicited calls. If uncertain, end the call and contact the organisation directly using a number you trust.

What to Do If You Receive an SMS from 03 9022 0264

If you receive an SMS from 0390220264:

• Do not: Click any links or download any attachments. Do not reply to the message. Do not call the number back.
• Do: Delete the message immediately. Report it as spam to your mobile provider. Forward suspicious SMS messages to 0429 999 888 (ACMA reporting service).

How to Report 03 9022 0264

If you've received calls or messages from 03 9022 0264 (0390220264), report the activity to Australian authorities:

• Scamwatch: Report impersonation scams and financial fraud at scamwatch.gov.au
• ACMA: Lodge a formal complaint about spam and scam calls at acma.gov.au
• Your bank or service provider: Contact Commonwealth Bank, Telstra, or any organisation the caller impersonated to report the fraudulent use of their identity
• Reverseau: Contribute your experience with 03 9022 0264 to help other Australians identify this number and protect the community

Frequently Asked Questions