- Scam
03 9021 6983 (0390216983): One contributor reported a scam call requesting bank account details, falsely claiming money theft.
Personal Information Request Scam via 03 9021 6983
A contributor has reported receiving a scam call from 03 9021 6983 (also written as 0390216983) in which the caller attempted to extract bank account information. The caller claimed that money had been stolen from the recipient months earlier, using this fabricated scenario to establish false urgency and justification for requesting sensitive financial details.
This tactic is a common fraud method where scammers leverage fear of financial loss to manipulate targets into voluntarily disclosing account numbers and other banking credentials. The call came through a local service number allocated to Victoria, making it appear potentially legitimate to recipients who might recognise the area code.
What the Caller from 03 9021 6983 Claimed
The caller falsely stated that the recipient's money had been stolen months prior. This narrative was used as a pretext to request bank account numbers directly. The approach relies on the recipient's natural concern about potential theft and desire to recover funds, bypassing normal caution around sharing financial information.
No legitimate financial institution or law enforcement agency contacts customers asking for bank account numbers via unsolicited calls. Any caller requesting such information through 0390216983 or similar numbers should be treated as fraudulent.
What to Do If You Receive a Call from 03 9021 6983
If 03 9021 6983 calls you:
- Do not: Provide bank account numbers, credit card details, or any financial information
- Do not: Confirm or deny whether you have accounts with any bank
- Do not: Agree to any transfers or financial actions
- Do: Hang up immediately if asked for banking details
- Do: Contact your bank directly using the official number on the back of your card or their official website to verify any claims
- Do: Block the number 0390216983 in your phone settings
- Do: Report the call to the relevant authorities
How to Report 03 9021 6983
If you received a scam call from 03 9021 6983 requesting personal or financial information, report it through these official Australian channels:
- Scamwatch: scamwatch.gov.au - Report the call details and any information you shared
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about the number 0390216983
- Your bank: Contact them immediately if you disclosed any account information to the caller
- ReportCyber: cyber.gov.au - If financial data was compromised
- Reverseau: Contribute your experience with 03 9021 6983 to help other Australians identify this scam
Help others by sharing your experience with (03) 9021 6983!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Trying to get my bank account numbers, claiming money was stolen from me months ago
Help others by sharing your experience with (03) 9021 6983!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim money was stolen from me months ago when calling 03 9021 6983?
This delay tactic creates plausibility - scammers assume you might not immediately recall if small amounts went missing over time. By mentioning old theft, they're trying to make you worried and less analytical. When someone from 0390216983 uses this angle, they're counting on your concern overriding your caution about sharing banking details.
Is 03 9021 6983 actually my bank or a government agency?
No. The number 03 9021 6983 (0390216983) is allocated as a local service in Victoria, but scammers can manipulate caller ID to display any number. Banks and government agencies never request bank account numbers via unsolicited calls. If uncertain, hang up and call your bank directly using the number on your card.
What should I do if I already gave my bank account number to the caller from 0390216983?
Contact your bank immediately using the official number on your card - do not use any number the caller provided. Inform them you may have disclosed account information to a scammer. They can monitor your account, freeze it if needed, and advise on protective steps. Also report the call from 03 9021 6983 to Scamwatch at scamwatch.gov.au.
How can I verify if money was actually stolen from my account before trusting a call from 03 9021 6983?
Never use contact details provided by the caller. Instead, log into your online banking (using your own saved bookmark or the official app) to check your transaction history, or call your bank's official customer service line. Legitimate banks will never ask you to verify past theft by providing account numbers over the phone to an incoming caller from 0390216983.
Should I block 03 9021 6983 if it calls again?
Yes. Block 0390216983 immediately in your phone settings. However, be aware that scammers often use different numbers for each call, so blocking this single number won't prevent calls from similar scam operations. Report the number to Scamwatch and ACMA so authorities can track the pattern.
Is this scam common on Victorian numbers like 03 9021 6983?
Personal information request scams occur across all Australian area codes. The (03) prefix simply indicates a Victorian local number, which scammers use because locals are more likely to answer. The key red flag is any unsolicited caller - whether from 03 9021 6983 or elsewhere - requesting bank account details, regardless of their claimed reason.