03 9018 6665: Scam Alert - Telstra Technician Impersonation

• Scam

Beware of calls from 03 9018 6665, reported by users as a scam from a fraudulent Telstra technician. Learn how to identify and handle this scam effectively.

Understanding the Threat of 03 9018 6665

The number 03 9018 6665 / 0390186665 has been flagged by numerous users as a source of concern, with reports indicating that it is linked to a fraudulent caller impersonating a Telstra technician. This scam seeks to exploit unsuspecting individuals by claiming that there are issues with their broadband service.

How the Scam Operates

The typical scenario involves a call from someone claiming to be John Edward, an employee of Telstra's IT Department. The scammer often provides a false employee number to further authenticate their fabricated identity. They claim that there is a serious problem with the broadband connection, threatening disconnection if the user does not take immediate action. This usually involves downloading TeamViewer software, which the scammer uses to gain unauthorized access to the victim's computer.

Why You Should Stay Cautious

Downloading remote access software like TeamViewer allows malicious actors to view and control your computer, potentially leading to financial theft and loss of sensitive information. Reports have highlighted that individuals who fall for this scam risk their banking details and personal data being accessed by the hacker.

What to Do if You Receive a Call from This Number

• Do Not Engage: If you receive a call from 03 9018 6665 / 0390186665 claiming to be Telstra or any service provider, do not engage with the caller.
• Do Not Download Software: Never download any software or follow instructions to enable remote access to your computer. This is a trap designed to compromise your security.
• Verify Independently: If you are concerned about your broadband service, hang up and contact Telstra directly using the official contact numbers found on their website or documentation.
• Report the Number: Inform your friends and family about this scam and consider reporting the number to relevant authorities such as the Australian Competition and Consumer Commission (ACCC) or the Telecommunications Industry Ombudsman.

Conclusion

Receiving a call from 03 9018 6665 / 0390186665 is a clear warning to stay vigilant. Scammers are becoming increasingly sophisticated, using fear tactics to extort money and sensitive information from individuals. Always prioritise your security by verifying unexpected calls and staying informed about common scams.