03 9015 9639 - Suspicious Caller Pretending to be Telstra

• Scam

Calls from 03 9015 9639 have been reported as suspicious, with claims to reduce bills for non-Telstra account holders. Learn how to handle such calls and protect yourself.

Understanding the Reports on 03 9015 9639

The phone number 03 9015 9639 / 0390159639 has recently emerged as a source of concern among Australian users. Reports indicate that this number is being associated with a suspicious calling pattern, particularly impersonating the well-known telecommunications company, Telstra. Users have described the caller as aggressively pushing for account changes and billing reductions that they have no right to offer.

Analysis of User Reports

Based on the reviews garnered, it is evident that callers from this number are not representing Telstra legitimately. Users have noted the following common themes:

• False Claims of Billing Reductions: Multiple callers reported claims of being able to reduce monthly bills by 50%. However, those who answered these calls stated that they do not have any accounts with Telstra, raising strong suspicions regarding the veracity of these claims.
• Accent and Background Noise: Several users mentioned a strong Indian accent from the caller, alongside considerable background noise, indicating a potential call centre operation. This tactic is commonly employed in scams to create an impression of legitimacy.
• Direct Pressure: Reports indicate that callers attempt to escalate the conversation by offering to transfer users to a ‘supervisor,’ a technique often used to exert further pressure on potential victims.

Classification and Recommendations

Given the nature of the calls, we classify 03 9015 9639 / 0390159639 as a suspicious number engaged in fraudulent activity, specifically in the context of impersonating a legitimate business. This type of scam is commonly referred to as ‘phishing,’ where scammers seek personal information through deception.

To effectively deal with calls from this number, we recommend the following steps:

• Do Not Disclose Personal Information: Never share personal or financial details over the phone with a caller you do not know.
• Verify the Caller’s Identity: If a caller claims to be from a company, hang up and call the official customer service number of that company to verify the legitimacy of the call.
• Report Suspicious Calls: Consider reporting the call to the Australian Communications and Media Authority (ACMA) or through a Reverse Phone Lookup service like Reverseau to help others stay informed.

By staying vigilant and cautious, you can protect yourself from falling victim to scams like these. It is as simple as remembering that if a deal sounds too good to be true, it probably is.